96% Staff Retention | Ofsted-Registered Homes | Genuine Career Progression
Help Young People Build Positive Futures
Some of the young people we support have experienced trauma, loss, instability and significant challenges throughout their lives.
They need adults who can remain calm when things are difficult, celebrate the small wins, provide consistency when trust has been broken and help them believe in themselves again.
At Gracebridge Care, we believe every young person deserves the opportunity to feel safe, valued, supported and empowered to achieve their full potential.
If you are looking for a career where you can genuinely change a young person's future, we would love to hear from you.
We are currently recruiting Residential Support Workers to join our Ofsted-registered children's home in Acocks Green, supporting young people with Emotional and Behavioural Difficulties (EBD).
This is more than a job. It is an opportunity to make a lasting difference in a young person's life.
Why Join Gracebridge Care?
At Gracebridge Care, great outcomes for young people start with great teams.
We are proud of our exceptional 96% staff retention rate within our homes.
We believe young people deserve consistency, stability and positive relationships, which is why we work hard to create an environment where staff choose to stay, develop and progress their careers with us.
As an Ofsted-regulated provider, we are committed to maintaining high standards of care, safeguarding and professional practice across all of our homes.
Many of our current leaders began their careers with Gracebridge Care as Residential Support Workers before progressing into Senior Residential Support Worker, Deputy Manager and Registered Manager positions.
You will work alongside experienced colleagues and supportive managers who are passionate about achieving positive outcomes for young people and helping others develop their careers.
About Our Home
Our Acocks Green home is a modern, welcoming and nurturing Ofsted-registered children's home supporting young people with Emotional and Behavioural Difficulties (EBD).
At Gracebridge Care, we take pride in creating homes that young people can be proud of and that staff enjoy working in.
We provide safe, comfortable and therapeutic environments where young people feel respected, listened to and supported to thrive.
Our aim is to provide the stability, consistency and positive relationships that help young people build confidence, resilience, independence and positive futures.
Our Approach
We understand that behaviour is communication.
Many of the young people we support have experienced trauma, disrupted attachments and adverse childhood experiences.
Our approach is centred around:
- Positive relationships
- Trauma-informed practice
- Restorative approaches
- Consistency and structure
- Emotional wellbeing
- Education and achievement
- Independence and life skills
- Celebrating progress and success
We focus on understanding the reasons behind behaviours whilst maintaining clear boundaries, expectations and support.
Every day presents an opportunity to positively influence a young person's future.
What Success Looks Like
Success in this role is not measured by paperwork.
Success is:
- Seeing a young person attend education consistently
- Helping a young person regulate their emotions safely
- Rebuilding trust and positive relationships
- Supporting a young person to achieve goals they never thought possible
- Developing confidence, independence and resilience
- Being part of a young person's journey towards a brighter future
Being part of these moments is what makes this role so rewarding.
What We Offer
Financial Benefits
- £500 Welcome Bonus (paid upon successful completion of probation)
- £100 Attendance Bonus every six months
- Paid Birthday Leave (13-hour shift paid without using annual leave)
- £200 Refer a Friend Bonus
- Enhanced emergency sleep-in payments (£80)
- Double Time on Christmas Day and New Year's Day
- Time and a Half on Boxing Day
- Ofsted Bonus from £150 following a GOOD inspection outcome
Training & Development
- Comprehensive induction programme
- Accredited Physical Intervention Training
- Safeguarding Training
- First Aid Training
- Medication Training
- Regular supervisions and support
- Ongoing professional development
- Support to achieve recognised qualifications
- Genuine career progression opportunities
Additional Benefits
- Company pension scheme
- Team building events
- On-site parking
- Supportive management team
- Modern working environment
- Stable staffing teams
Career Progression at Gracebridge Care
We believe in developing our people.
Many of our managers began their careers as Residential Support Workers and progressed internally.
For ambitious individuals, this is more than a job. It is a career.
Progression opportunities include:
- Senior Residential Support Worker
- Deputy Manager
- Registered Manager
We actively invest in helping our staff achieve their career goals.
Working Pattern
This is a full-time position working long day shifts and sleep-ins as part of a rota pattern.
The role includes:
- Long day shifts
- Sleep-ins and morning support shifts
- Weekends and Bank Holidays
Sleep-ins form part of the contracted role and are paid in addition to your basic salary.
About the Role
As a Residential Support Worker, you will play a vital role in creating and maintaining a safe, nurturing and supportive environment where young people can thrive.
Your responsibilities will include:
- Building positive relationships with young people
- Delivering high-quality care and support
- Supporting education and achievement
- Delivering key work sessions
- Supporting family contact where appropriate
- Promoting independence and life skills
- Encouraging participation in activities and hobbies
- Supporting young people to access community opportunities
- Maintaining accurate records and reports
- Attending meetings and contributing to care planning
- Working alongside social workers, schools and external professionals
- Supporting young people during periods of emotional distress and behavioural crisis
- Using approved de-escalation and physical intervention techniques where required and in accordance with training and company policy
- Helping young people achieve positive outcomes and prepare for adulthood
Is This Role Right For You?
Residential childcare is one of the most rewarding careers available, but it can also be one of the most demanding.
The young people we support may present with:
- Emotional and behavioural difficulties
- Verbal aggression
- Emotional dysregulation
- Property damage
- Missing from home incidents
- Behaviours associated with trauma and adverse childhood experiences
This is not a desk-based role.
You will be actively involved in supporting young people through both their achievements and their most challenging moments.
There may be occasions where staff are required to implement approved physical intervention techniques, following training and in line with company policy, to ensure the safety of young people and others.
Successful candidates will be resilient, compassionate, emotionally intelligent and committed to helping young people achieve positive outcomes.
Who Are We Looking For?
We believe great Residential Support Workers come from all walks of life.
Whilst experience within residential childcare is beneficial, it is not essential.
We welcome applications from individuals from all professional backgrounds who have the right values, attitude and commitment to supporting children and young people.
If you are caring, resilient, willing to learn and passionate about making a difference, we will provide the training and support needed to help you succeed.
Essential Requirements
- Aged 22 years or over (in line with Ofsted regulations)
- Genuine passion for supporting children and young people
- Ability to work long shifts, sleep-ins, weekends and bank holidays
Desirable Requirements
- NVQ Level 3 Diploma in Residential Childcare, Children and Young People's Workforce or equivalent
- Full UK Driving Licence
- Experience supporting children and young people
- Experience within residential childcare
- Understanding of safeguarding and child protection
- Understanding of trauma-informed practice
- Experience supporting young people with Emotional and Behavioural Difficulties (EBD)
Ready to Make a Difference?
If you are looking for more than just a job and want to be part of a team that genuinely changes young people's lives, we would love to hear from you.
Join Gracebridge Care and help young people build the positive futures they deserve.
Unfortunately, we are unable to offer sponsorship for this role.
Job Type: Full-time
Pay: £29,318.00-£33,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
- Paid training
- Referral programme
Application question(s):
- Do you currently have the NVQ Level 3 Diploma in Children's and Young People Workforce. Qualification?
- Do you hold a Full UK Driving License?
- Are you aged 22 years or over? in line with Ofsted Regulations
Work Location: In person
