Support engineer Work, Jobs in Waterlooville, Ham (with Salaries)

Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
13d
IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Trainee Building Inspector Positions
Chichester District Council —Chichester
- £23,500 - £27,500 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- Annual leave
Ground Integrated Project Team Engineer
Lockheed Martin Corporation —Havant
- £81,000 - £100,500 a year
- Full-time
- University
- Employee assistance programme
- Employee discount
14d
FM Compliance Engineer
SSE —Portsmouth
- £35,200 - £52,800 a year
- Full-time
- Employee discount
Production Technician
OSI Maritime Systems —Waterlooville
- Overtime
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Quick apply
Cloud Engineer
SSE —Portsmouth
- £50,100 - £75,100 a year
- Azure
- Windows
- AWS
- Employee discount
- Gym membership
5d
GKN Careers at East Cowes
GKN Aerospace —East Cowes
Communications & Network Engineer
Kraken Works Limited —Fareham
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Second Line Support Engineer
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
7h
Logistics Support Analysis Engineer
Boeing —Gosport
- Military
- Engineering
- No degree
- Life insurance
9d
BMS Support Engineer - Southern Region
BMSI —Waterlooville
- Remote
- Communication skills
Quick apply
8d
Hardware Support & Asset Control Engineer
Expleo —Portsmouth
- Engineering
- Communication skills
5d
Quality Assurance Engineer
BAE Systems —Portsmouth
- Up to £45,000 a year
- Employee discount
- Referral programme
Support - MoD Mechanical Engineer
Griffon Marine —Portchester
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
Trainee Gas Engineer
AO World —Fareham
- £34,985 a year
- Mentoring
Quality Engineer
Eaton —Bedhampton
- Microsoft Word
- Microsoft Excel
- Engineering
- Flexible schedule
Junior Network Engineer
QinetiQ —Portsmouth
- Full-time
- Computer networking
- IT
- Communication skills
- Employee discount

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Technical Support Engineer L1

Bardwood Support Services -
Portsmouth

Quick apply

Job details

Temporary | Permanent | Part-time | Temp to perm | Full-time | Part-time upon request | Fixed term contract
£24,420.00 - £51,458.22 a year
13 days ago

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
SCCM
BMC Remedy
LAN
Windows
Technical support
Microsoft Office
Firewall
Analysis skills
Computer hardware
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Network Security
VPN

Full job description

Job Summary
We are seeking a dedicated and technically skilled Technical Support Engineer L1 to join our support team. The successful candidate will provide first-line assistance to users experiencing hardware, software, or network issues, ensuring prompt resolution and maintaining high levels of customer satisfaction. This role offers an excellent opportunity to develop your IT support expertise within a dynamic environment, supporting a wide range of operating systems and network configurations.

Responsibilities

Respond promptly to user enquiries via help desk tickets, phone, or email, providing clear and professional technical support.
Troubleshoot and resolve issues related to computer hardware, operating systems (including Windows, macOS, and Linux), and software applications such as Microsoft Office.
Assist with network connectivity problems involving LAN, WAN, VPN, firewall, DNS, and TCP/IP configurations.
Support Active Directory account management, including password resets and user provisioning.
Perform basic troubleshooting of Microsoft Windows Server environments and assist with server-related issues.
Use tools such as SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking, asset management, and ticket resolution.
Maintain documentation of support activities and solutions for future reference.
Escalate complex issues to higher-level support teams when necessary, ensuring seamless communication throughout the process.
Contribute to continuous improvement initiatives by providing feedback on recurring problems or system inefficiencies.

Skills

Strong knowledge of computer networking, including TCP/IP, LAN, and wireless technologies.
Proven experience in desktop support and troubleshooting hardware components.
Familiarity with Microsoft Windows Server, Active Directory, and related services.
Experience supporting various operating systems such as Windows, macOS, and Linux.
Proficiency with network security tools including firewall configurations and VPN setup.
Knowledge of enterprise management tools like SCCM and ticketing systems such as ServiceNow, Jira, or BMC Remedy.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Strong analytical skills with attention to detail in problem diagnosis and resolution.
Ability to work effectively under pressure in a fast-paced environment while maintaining high customer service standards. This position is ideal for individuals passionate about IT support who are eager to grow their technical expertise within a collaborative team environment. The role offers valuable experience across diverse technologies, fostering professional development in the IT support domain.

Pay: £24,420.00-£51,458.22 per year

Work Location: Hybrid remote in Portsmouth PO6

Quick apply

Refine Your Search

support engineer jobs in waterlooville, ham

Technical Support Engineer L1

IT Support Engineer

1st Line Support Engineer

Trainee Building Inspector Positions

Ground Integrated Project Team Engineer

FM Compliance Engineer

Production Technician

Cloud Engineer

GKN Careers at East Cowes

Communications & Network Engineer

Second Line Support Engineer

Logistics Support Analysis Engineer

BMS Support Engineer - Southern Region

Hardware Support & Asset Control Engineer

Quality Assurance Engineer

Support - MoD Mechanical Engineer

1st Line Engineer

Trainee Gas Engineer

Quality Engineer

Junior Network Engineer

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