head of operations Work, Jobs in watford, eng (with Salaries)

Head of Patient Operations
Clinical Partners Ltd —London
- £80,000 - £85,000 a year
- Travel
- Communication skills
- Employee assistance programme
1d
PALS Head of Operations
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
People Operations Partner
Splendid Hospitality Group —Watford
- £45,000 - £48,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Assistant General Manager
TeamSport —Watford
- Weekend availability
- Bar
- Management
5d
Head Of Operations
Levy —London
- £60,000 a year
- Hospitality
- Contracts
- Leadership
5d
Operations Support Manager
Medivet Group Ltd —Watford
- £38,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Head of Commercial - Assurance
BRE Group (Building Research Establishment) —Watford
- £75,000 - £80,000 a year
- Hybrid work
- Sales
- Contracts
- In-person
- Free parking
12d
Head of Operations - London
Runway East —London
- Full-time
- Hybrid work
Quick apply
Head of Operations (Events & Company Operations)
Cosmonauts —London
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
Quick apply
3h
Head of Operations
CarbonChain —London
- Leadership
- Communication skills
- Annual leave
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Operations
Mitie —London
- Full-time
- Leadership
12d
Head of Operations – Equipment service
Enabled Living Healthcare —East London
- £73,000 a year
- Full-time
1d
Head of Innovation
Burges Salmon —London
- AI
Deputy Head of Estates
London North West University Healthcare NHS Trust —London
- £85,641 - £97,746 a year
- Full-time
- Hospice
5d
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Post 16 Further Education SEND Manager
TCHC Group —Watford
- £40,000 - £45,000 a year
- Monday to Friday
- Education
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Duty Manager - FTC
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Customer service
- Supervising experience
- Project management
6d
Head of Operations
Global Network of Civil Society Organisations for Disaster Reduction (GNDR) —London
- £59,373 a year
- Full-time
- Remote
- Microsoft Excel
- Travel
- Human resources
Quick apply
2d
Head of Transport Operations
Flannery Plant Hire —Wembley
- Communication skills
- Employee assistance programme

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Head of Patient Operations

Clinical Partners Ltd -
London

Apply Now

Job details

£80,000 - £85,000 a year
1 day ago

Benefits

Employee assistance programme

Qualifications

Communication skills

Full job description

Head of Patient Operations

At Clinical Partners, we deliver specialist mental health and neurodevelopmental services that make a real difference. We’re seeking an experienced Head of Patient Operations to lead, scale, and continuously improve our patient-facing services.

This is a key leadership role in a growing, values-led organisation, responsible for driving operational excellence, enhancing patient experience, and building a high-performing team. You’ll shape how we deliver services at scale, ensuring every interaction is efficient, compassionate, and aligned to clinical excellence.

This is a high-impact, visible role with strong stakeholder engagement, giving you direct influence over service quality and performance.

You’ll join a collaborative, forward-thinking environment committed to safe, effective, and compassionate care. If you’re a driven, strategic, and hands-on leader ready to make an impact, we’d love to hear from you.

This primarily home-based role requires occasional travel to London for meetings and team collaboration.

Key Responsibilities:

As Head of Patient Operations, you will lead a large, multi-disciplinary team responsible for managing the entire patient journey from initial contact and scheduling to ongoing support and aftercare.

Leading and developing a large Patient Operations function, driving performance, engagement, and continuous improvement
Owning operational delivery across patient services, ensuring high-quality, consistent and responsive care
Implementing data-driven performance frameworks (KPIs, SLAs, OKRs) to drive efficiency and service quality
Enhancing the end-to-end patient experience, ensuring all interactions are seamless and empathetic
Driving adoption of systems, automation, and digital tools to support scaling and operational effectiveness
Ensuring compliance with healthcare standards and regulations, maintaining a strong focus on quality and safety
Working closely with clinical, product, and leadership teams to deliver strategic initiatives and support continued growth

Requirements:

Proven experience leading large-scale patient operations or contact centre functions
Strong background in healthcare, mental health, or regulated environments
Experience managing multi-channel service delivery and improving customer/patient experience
Demonstrable success in driving operational performance using data and insights
Experience implementing systems, automation, or service transformation initiatives
A strong, resilient and visible leader who can operate effectively in a fast-paced, evolving environment
Exceptional stakeholder management and communication skills

Remuneration and Benefits:

£80 - £85,000 annual salary
25 days paid holiday (increasing with service to 28 days) plus bank holidays.
A day off for your birthday.
Healthcare Cash Plan
Benefits Platform
Life Assurance
Discount Vouchers
Flexible working opportunities to suit your personal needs
Opportunities to take part in charitable events
Access to a Wellbeing portal and Employee Assistance Programme (EAP)

Equal Opportunities Employer:

At Clinical Partners we are committed to creating an inclusive and diverse workplace. We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic. We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees.

DBS Check Requirement:

Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.

Apply Now

Refine Your Search

head of operations jobs in watford, eng

Head of Patient Operations

PALS Head of Operations

People Operations Partner

Assistant General Manager

Head Of Operations

Operations Support Manager

Head of Commercial - Assurance

Head of Operations - London

Head of Operations (Events & Company Operations)

Head of Operations

Head Of Customer Experience

Head of Operations

Head of Operations – Equipment service

Head of Innovation

Deputy Head of Estates

Head of CS - Under 18s Services

Post 16 Further Education SEND Manager

Duty Manager - FTC

Head of Operations

Head of Transport Operations

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