Operations / practice manager Work, Jobs in Watford, Eng (with Salaries)

Operations Support Manager
Medivet Group Ltd —Watford
- £38,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Operations Support Manager - Pontefract, Scunthorpe, Harrogate
Medivet Group Ltd —Watford
- £38,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- Organisational skills
13d
Senior Manager, Talent Operations
Legora —London
- £225,000 - £260,000 a year
- Full-time
- Annual leave
- Life insurance
10d
Practice Operations Manager
Francis Grove Surgery —London
- From £40,000 a year
- Full-time
- Management
- Customer service
- GP surgery experience
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Operations Manager
Equans —Edmonton
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
4d
Business Operations Manager – Dental Group
Belmont Park Dental Care —London
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Team management
Quick apply
Senior Manager- Digital Practice- EMEA
dss+ —London
- Full-time
- Hybrid work
- Engineering
- English
- Bachelor's degree
Quick apply
10d
People Operations Manager
Ultra Sports Medical Ltd —London
- £45,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Annual leave
Quick apply
6d
Revenue Operations Manager
LEGALFLY —London
- Full-time
- Hybrid work
- Bachelor's degree
- Contracts
- Negotiation
- Work from home
- Employee stock ownership plan
Project Manager Integrated Care Operations
University College London Hospitals NHS Foundation Trust —London
- £66,274 - £73,496 a year
- Full-time
6d
Site Operations Manager
Penrose Health —London
- Full-time
Quick apply
Manager - Cybersecurity Practice
SHI International Corporation —London
- Full-time
- Management
- Bachelor's degree
- Travel
Regional Practice Manager | Construction, Projects & Assets (EMEA) - 12 month FTC | Forensic & Litigation Consulting
FTI Consulting —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Manager - Network Practice
SHI International Corporation —London
- Full-time
- Management
- Bachelor's degree
- Travel
Operations & Digital Process Manager
Jensten Group —Sutton
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee discount
Quick apply
9d
Senior Manager - UKI Medical Technology Practice
Accenture —London
- Full-time
- Business development
- Mentoring
Sales and Operations Planning Manager - FTC
Healthxchange —London
- Analysis skills
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Area Practice Manager
Xeinadin —East London
- Microsoft Office
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Operations & Sales Assistant Manager - Beauty Store London
Beauty Edit Mayfair —London
- £26,420 - £30,000 a year
- Full-time
- Management
- Merchandising
- English
- Employee discount
Quick apply

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Operations Support Manager

Medivet Group Ltd -
Watford

Apply Now

Job details

Full-time
£38,000 a year

Qualifications

Driving Licence
Microsoft Excel
Microsoft Outlook
Computer networking
Organisational skills
Communication skills
Workday

Full job description

Ops Support Manager
Location: Field based (working from a clinic 5 days a week)
Function: Operations
Reports To: Network Partner
Level: Manager/ Experienced Professional

Role Summary:
The Ops Support Manager is the key liaison for day-to-day clinic operations, ensuring timely resolution of issues and proactive support for our Partners and Lead Vets.
This role has no direct line management responsibility, but supports the clinics by maintaining operational excellence, coordinating recruitment and onboarding, resource planning and rotas, management of maintenance issues and ensuring compliance across all assigned clinics.
Working closely with the Network Administrator and wider network team, the Ops Support Manager drives consistency, responsiveness, and high standards across the network. They support local Practice Managers with support from their assigned clinics as required for the 24hr clinics.
This role works on a rotation (including approximately 1 in 6 weekends), ensuring the network is always covered for any requests over the weekend by at least one Ops Support Manager.

Key Responsibilities

Operational Excellence

Visit each clinic at least fortnightly, acting as the primary contact for clinics, supporting operational queries for Partners and Lead Vets, escalating to Network Partner and Network Director as required.
Support cascade of actionable communications from the centre to the clinics.
Ensure clinic teams are logging complaints and resolving them effectively within 15 days, liaising with Head of Ops Admin as required.
Ensure clinics are holding meetings covering critical topics and effectively communicating as a team.
Support clinics by ensuring transfers are managed effectively between hub & spokes and referral centres.
Escalate risks and opportunities to Network Partner/ Network Director.

Recruitment & Onboarding

Action recruitment requests and organise interviews under the direction of the Partner, Lead Vet, Network Partner and Network Director.
Ensure clinic team are supported with setting up new starters on schedules and training is completed with an excellent onboarding experience.
Coordinate BP launch days and support onboarding activities.

Resource Planning & Rotas

Complete and maintain clinic rotas 6 months in advance, in collaboration with the Network Administrator.
Create and manage ongoing changes to schedules, ensuring the clinics are fully covered, requesting locum cover as required from Network Administrator.
Support Network Administrators in scheduling BH and weekend cover for hubs and runs across network.
Track and process leave requests and absences on Workday, once approved by the Partner or Lead Vet, arranging cover and liaising with Network Administrator to support.
Ensure accurate payroll submission, including outstanding timesheets, approval of locally agreed overtime rates, one-time payments and cross-branch working.
Check Workday dashboard daily for notifications or tasks to be actioned.

Facilities & Maintenance

Support with logging and managing maintenance jobs as required by the clinics.
Support clinics in event of incidents and crisis management, escalating issues to Network Partner/ Director, as required.
Oversee accommodation administration, ensuring smooth operations and issue resolution.

Compliance and Health & Safety

Check H&S actions are completed in time across all assigned clinics, against Evotix records, including:

– Radiation and laser safety
– Risk assessments (RA)
– Visitor logs
– Fire safety
– Accident and incident reporting
– First aid provision
– H&S policies
– Water safety and audits

Inventory & Finance

Approve invoices promptly, checking against purchase orders on D365.
Review stock management processes, as per Medivet guidelines, escalating any issues to Network Director/ Network Partner.
Support stock take approval processes as required.
Approve aged IBDC requests, liaising with clinics on specific details.

Key Relationships

Network Partner (Direct Report)
Network Director (Dotted Line)
Partners and Lead Vets
Network Administrator

Skills, Knowledge & Experience

Technical / Non-Technical Skills

Strong organisational and planning skills, with the ability to manage multiple clinics effectively.
Excellent communication and relationship-building skills to engage with Partners, Lead Vets, and support teams.
High attention to detail and accuracy in rotas, payroll, and compliance documentation.
Confident using operational systems such as Workday, D365, and MS Excel and Outlook.
Proactive problem-solving and decision-making abilities, with strong accountability and follow-through.
Resilient and adaptable in a fast-paced, field-based environment.

Deep Functional / Industry Understanding

Solid understanding of operational delivery within a veterinary, healthcare, or multi-site service environment.
Knowledge of clinical operations including rota planning, resource allocation, recruitment coordination, and onboarding.
Familiarity with Health & Safety and compliance processes.
Awareness of financial and inventory control processes.
Understanding of people processes.

Length of Experience / Specific Previous Examples

Typically 3+ years’ experience in an operations, field management, or multi-site coordination role.
Proven experience supporting service delivery teams across multiple locations.

Qualifications Required

GCSEs (or equivalent) in English and Maths (essential).
Full UK driving licence required for field-based travel.

Apply Now

Refine Your Search

operations / practice manager jobs in watford, eng

Operations Support Manager

Head of Dispensary Operations

Operations Support Manager - Pontefract, Scunthorpe, Harrogate

Senior Manager, Talent Operations

Practice Operations Manager

Operations Manager

Business Operations Manager – Dental Group

Senior Manager- Digital Practice- EMEA

People Operations Manager

Revenue Operations Manager

Project Manager Integrated Care Operations

Site Operations Manager

Manager - Cybersecurity Practice

Regional Practice Manager | Construction, Projects & Assets (EMEA) - 12 month FTC | Forensic & Litigation Consulting

Manager - Network Practice

Operations & Digital Process Manager

Senior Manager - UKI Medical Technology Practice

Sales and Operations Planning Manager - FTC

Area Practice Manager

Operations & Sales Assistant Manager - Beauty Store London

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