technical support analyst Work, Jobs in watford, hrt (with Salaries)

Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
2d
Junior Application Support Analyst
BRE —Watford
- £33,000 - £37,000 a year
- Hybrid work
- ERP systems
- Travel
- SharePoint
- Free parking
1d
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
Technical Analyst
Xerox —Watford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Support Analyst - Integrations & Analytics New
CrunchTime —Watford
- Hybrid work
- Hospitality
- Sales
- SQL
- Gym membership
- Life insurance
6d
Service Desk Analyst
Sysco —Hemel Hempstead
- Full-time
- Bilingual
- Customer service
- English
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
2d
Support Analyst - EMEA
Canoe Intelligence —London
- £40,000 - £55,000 a year
- Hybrid work
- Work from home
- Employee assistance programme
1st Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Work from home
- Sick pay
Quick apply
1d
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
Junior Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
7d
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply
Senior Analyst Technical Support
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Annual leave
IT Support Analyst
Abound —London
- £40,000 - £50,000 a year
- Full-time
- Scripting
- Computer networking
- Communication skills
- Gym membership
IT Support Analyst
University of the Arts London —London
- £34,436 - £41,196 a year
- Full-time
- Hybrid work
- IT
- In-person
- School
6d
IT Support Analyst
Artfarm London —London
- £45,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
22h

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technical support analyst jobs near watford, hrt

Junior Application Support Analyst

BRE Group (Building Research Establishment) -
Watford

Apply Now

Job details

£33,000 - £37,000 a year
2 days ago

Benefits

Free parking
Company pension

Qualifications

ERP systems
Data management
User acceptance testing
SharePoint
Application support

Full job description

Make your mark at BRE!

BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE

The role is responsible for supporting and maintaining business-critical applications across the Microsoft technology stack, including Dynamics 365, SharePoint Online and Microsoft 365. The role ensures the effective operation, performance and continuous improvement of systems that enable users to work efficiently and securely.

Key Responsibilities

Provide first and second-line support for Microsoft Dynamics 365, SharePoint Online, and Microsoft 365 applications (Teams, Exchange Online, OneDrive)

Log, triage, and resolve incidents and service requests in line with SLA targets

Manage user access, permissions, and security roles across supported systems

Troubleshoot issues related to workflows (Power Automate), collaboration tools, and document management

Monitor system performance, integrations, and data flows across the Microsoft ecosystem

Escalate complex or high-risk issues to senior team members or third-party vendors

Support administration and basic configuration of Dynamics 365 and SharePoint environments

Assist with maintaining SharePoint structure, governance, and content organisation

Participate in testing activities, including UAT and release validation

Produce and maintain documentation such as support guides and knowledge articles

Support data management activities, including data integrity checks and migrations

Collaborate with internal IT teams, business stakeholders, and external suppliers

Contribute to ongoing system improvements and digital workplace initiatives

What we are looking for

Experience providing first or second-line application support within a Microsoft-based environment

Working knowledge of Microsoft Dynamics 365 and its core modules, or similar ERP/CRM systems

Understanding of Microsoft 365 applications, including Teams, Exchange Online, and OneDrive

Experience supporting SharePoint Online, including site structure, permissions, and document management

Strong troubleshooting and problem-solving capability across multiple systems and technologies

Experience managing incidents and service requests in line with SLAs using a service desk tool

Understanding of user access, permissions, and identity management within Microsoft environments

Exposure to Power Platform tools (Power Automate, Power Apps) and workflow troubleshooting

Ability to monitor system performance, integrations, and data flows across interconnected platforms

Experience producing clear documentation, such as knowledge articles and support guides

Awareness of data integrity, data handling, and basic reporting concepts

Experience supporting testing activities such as UAT or system releases

Ability to work collaboratively with IT teams, stakeholders, and third-party suppliers

A proactive approach to improving systems, processes, and user experience

BRE Benefits

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits

Pension scheme – 5% employer-matched contribution

Life assurance – 4x your basic salary

Enhanced maternity package

Health & Wellbeing

HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more

Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points

Career Development

Learning & development – Free access to BRE Academy and our online learning platform

Professional membership reimbursement

For full details on our benefits, visit: BRE Employee Benefits

Work Location Options

Mostly Remote – This role is primarily home-based, with occasional travel to our head office in Watford for planned meetings (Once per month).

Our Recruitment Process

As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

Equal Opportunities Statement

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.

Department

Digital Services (IT)

Locations

Watford

Remote status

Hybrid

Yearly salary

£33,000 - £37,000

About BRE

BRE contributes to a thriving and sustainable world by developing science-led solutions to built environment challenges. Our vision is to be the world-leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world-class, innovative, science-led and provide solutions.

Founded in 1921

Co-workers 500+

Apply Now

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technical support analyst jobs in watford, hrt

Junior Application Support Analyst

Junior Application Support Analyst

1st Line support Analyst

IT & Application Support Analyst

Technical Analyst

Application Support Analyst

Support Analyst - Integrations & Analytics New

Service Desk Analyst

IT Support Analyst

Graduate Technical Support Analyst

Junior Support Analyst

Support Analyst - EMEA

1st Line Service Delivery Analyst

Level 2 Support Analyst

Junior Technical Operations Analyst

Support Analyst

Senior Analyst Technical Support

IT Support Analyst

IT Support Analyst

IT Support Analyst

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