Claims manager Work, Jobs in Wattisham, Sfk (with Salaries)

Compliance & Operations Manager
Renew East Ltd —Stowmarket
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Flexitime
- Work from home
Quick apply
8d
Credit Control Manager
Care UK —Colchester
- Team management
Claims Handler
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Writing skills
- Travel
- Communication skills
Internal Audit Manager
Scrutton Bland —Ipswich
- Hybrid work
- Business development
- Presentation skills
- Team management
- Referral programme
Quick apply
Client Services Manager
SOOM UK —Frating
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Recruiting
- In-person
- Free parking
Quick apply
13d
Internal Audit Manager
RMT Accountants & Business Advisors —Ipswich
- Hybrid work
- Business development
- Presentation skills
- Team management
- Referral programme
FINMAR Client Relationship Manager
WTW —Ipswich
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
Account Executive - East of England
Gallagher —Ipswich
- Business development
- Travel
- Communication skills
- Employee stock purchase plan
- Life insurance
Senior Underwriter
Arch Capital Group Ltd. —Colchester
- Full-time
- Mentoring
- Training & development
Assistant Manager
Halfords —Ipswich
- £33,481 - £45,422 a year
- Full-time
- Team management
- Organisational skills
- IT
- Annual leave
- Employee discount
3d
SHE Advisor
M Group —Colchester
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
3d
Delegated Authority Technician
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Finance Administrator
Port of Felixstowe —Felixstowe
- Up to £31,701 a year
- Full-time
- Microsoft Word
- QuickBooks
- Annual leave
- Employee assistance programme
Quick apply
7d
Customer Delivery Driver
Natures Menu —Snetterton
- £39,258.70 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
9d
Duty Pharmacy Manager - Stowmarket
Tesco UK —Stowmarket
- Up to £52,000 a year
- Full-time
- Management
- Training & development
Building Surveying Managers
Ipswich Borough Council —Ipswich
- £49,282 a year
- Full-time
- Management
- Project management
10d
Associate Director-Risk
WTW —Ipswich
- Full-time
- Travel
- Annual leave
- Work from home
9d
Retail Store Manager - Temporary Contract (Maternity Cover)
The Works —Colchester
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Property Services Administrator
The Jockey Club —Newmarket
- Full-time
- Databases
- Administrative experience
- Continuous improvement
- Annual leave
9d
Retail Sales Assistant - Keyholder
The Works —Bury St. Edmunds
- 8 hour shift
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
2d

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Compliance & Operations Manager

Renew East Ltd
Stowmarket

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
8 days ago

Benefits

Flexitime
Work from home

Qualifications

CRM software
Record keeping
Vehicle service booking
Expiry date monitoring
Operations management
Handling customer enquiries
Administrative experience
Organisational compliance experience
Compliance management
Stocking
Office management
Stock replenishment
Stock coordination

Full job description

The Role

The Compliance & Operations Manager will be responsible for coordinating a wide range of operational activities across the business.

This is a varied role requiring someone who is highly organised, comfortable taking ownership of multiple processes and able to keep on top of deadlines in a fast-moving environment.

Core Responsibilities

1. Management of Payaca CRM

Take day-to-day ownership of our internal CRM system, Payaca.
Payaca is the central software platform we use to manage customer enquiries, quotations, jobs, communications, documentation, workflows and aftercare.

You will ensure jobs move correctly through each stage of the system, information is kept accurate and up to date, tasks are completed, and the CRM is being used effectively across the business.

2. Engineer Scheduling

Work alongside Technical Director Luke Nicholls to coordinate and manage the engineering diary.

This will include scheduling installations, surveys, servicing, remedial works and call-outs while taking into account engineer availability, skills, locations and project requirements.

3. MCS Compliance Management

Manage the administrative compliance requirements associated with our renewable heating installations.

This will include:

Product and manufacturer warranty registrations
Building Control notifications
DNO applications and notifications
Maintaining required installation documentation
Ensuring compliance tasks are completed within the relevant timescales
Supporting the business with MCS-related administration and record keeping

Experience with MCS would be advantageous, although training can be provided to someone with strong experience working within another regulated or compliance-led industry.

4. Air Source Heat Pump Service Scheduling

Manage our growing portfolio of Air Source Heat Pump service customers.

You will maintain service schedules, contact customers when annual servicing becomes due, arrange appointments and ensure service records are maintained accurately.

5. Warranty Claims & Spare Parts

Coordinate warranty claims with manufacturers and suppliers.

This will include arranging replacement parts, following claims through to completion, coordinating engineer visits where required and keeping customers informed.

6. Vans & Equipment

Oversee the administration and organisation associated with the company's vehicle fleet and engineering equipment.

This may include servicing, MOTs, maintenance, inspections, insurance administration and ensuring equipment is properly recorded and maintained.

7. Uniform Ordering

Manage company uniform requirements, including ordering clothing for new starters and replacing or replenishing uniforms for existing team members.

8. Van Stock & Warehouse Stock

Take responsibility for the administration of our van and warehouse stock management systems.

You will help ensure engineers have the materials and equipment they require while maintaining accurate stock records and helping identify shortages, replenishment requirements and stock discrepancies.

9. General Administration

Provide general operational and administrative support across the business as required.

Because Renew East is a growing company, there will inevitably be ad hoc tasks and projects that fall outside the normal day-to-day responsibilities.

We are therefore looking for someone comfortable working in a varied role and taking ownership when something needs to be done.

10. Staff Training Coordination

Schedule and arrange staff training, qualifications and refresher courses.

This will include maintaining training records, monitoring expiry dates and ensuring engineers remain appropriately trained and qualified for the work they undertake.

About You

We are looking for someone with at least five years' experience in an operations, compliance, service coordination, office management or similar role.

Experience within heating, plumbing, construction, renewables, engineering or another regulated industry would be particularly valuable.

The successful candidate will be someone who enjoys creating order within a busy environment and takes satisfaction from making sure things are completed properly.

Key Traits

You should be:

Exceptionally organised and able to manage multiple priorities simultaneously Comfortable working with CRM and job management software
Confident learning new systems and processes
Detail-focused, particularly when dealing with compliance and documentation Able to work effectively in a fast-paced environment
Proactive rather than waiting to be told what needs doing
Comfortable chasing outstanding actions and ensuring deadlines are met
A clear and confident communicator with customers, engineers, suppliers and manufacturers Able to take ownership of problems and see them through to resolution
Process-driven while remaining flexible when priorities change
Reliable, professional and commercially aware

Why This Role Matters

This is not simply an administrative position.

The Compliance & Operations Manager will sit at the centre of Renew East's day-to-day operations.

As the company grows, having strong systems and processes becomes increasingly important. Engineers need to know where they are going and what they are doing, customers need to receive timely communication, installations need to remain compliant, warranties need to be registered and service commitments need to be fulfilled.

The person in this role will help ensure that nothing falls through the gaps.

For the right person, there will also be significant opportunity to develop the role as the company continues to grow.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Flexitime
Work from home

Work Location: In person

Quick apply

Refine Your Search

claims manager jobs in wattisham, sfk

Compliance & Operations Manager

Credit Control Manager

Claims Handler

Internal Audit Manager

Client Services Manager

Internal Audit Manager

FINMAR Client Relationship Manager

Account Executive - East of England

Senior Underwriter

Assistant Manager

SHE Advisor

Delegated Authority Technician

Finance Administrator

Customer Delivery Driver

Duty Pharmacy Manager - Stowmarket

Building Surveying Managers

Associate Director-Risk

Retail Store Manager - Temporary Contract (Maternity Cover)

Property Services Administrator

Retail Sales Assistant - Keyholder

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