Cover supervisor Work, Jobs in Wednesbury, Wmd (with Salaries)

Supervisor
Funky Monkeys —West Bromwich
- £12.75 - £13.25 an hour
- Day shift
- Supervising experience
- Team management
- In-person
Quick apply
8d
Cover Supervisor
The Royal School —Wolverhampton
- £13.05 an hour
- Monday to Friday
- Experience working with children
- In-person
- School
- Free parking
Quick apply
Cover Supervisor
Ark Schools —Birmingham
- £32,596 - £39,152 a year
- School
Apprentice Retail Supervisor
Farmfoods —Smethwick
- £13.61 an hour
- Full-time
- Customer service
- Cleaning
- Annual leave
- Employee discount
Quick apply
9d
Kitchen Cleaning Technician Supervisor
CleanEvent Services Ltd —Aston
- £17 an hour
- English
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
Accounts Payable Administrator (Maternity cover)
Scrivens Opticians and Hearing Care —Birmingham
- Hybrid work
- Time management
- Annual leave
- Work from home
Quick apply
2h
Retail Supervisor
Screwfix —Walsall
- £14.08 an hour
- Weekend availability
- Customer service
- Supervising experience
- Annual leave
- Employee discount
12h
Key Stage 1 - 3 Cover Supervisor/ PPA Cover
New Leaf School —Willenhall North
- £23,368 - £26,807 a year
- School
- Employee discount
Catering Supervisor - Foxyards
Edwards and Ward —Tipton
- £13.21 an hour
- Part-time
- Cleaning
- In-person
- Leadership
Quick apply
1d
Production Supervisor
Barrett Steel —Willenhall
- Full-time
- IT
Quick apply
Quality Technician
ZF Group —Wednesbury
- £35,000 a year
- Full-time
- Continuous improvement
- Quality control
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Supervisor - Maternity Cover
Michael Kors —Birmingham
- £26,000 - £41,500 a year
- Full-time
- English
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Pharma on-site Operations Supervisor
TVS Supply Chain Solutions —Birmingham
- £30,900 a year
- Full-time
- Hybrid work
- Computer literacy
- Recruiting
- Computer skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Cover Supervisor
Hartshill Academy —Nuneaton
- £30,000 a year
- School
- Employee discount
Trade Supervisor
Screwfix —Wolverhampton
- £14.08 an hour
- Full-time
- Annual leave
- Employee discount
Quality Technician
ZF —Darlaston
- Up to £35,000 a year
- Continuous improvement
- Quality control
- Communication skills
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
9d
Cover Store Manager
Deichmann uk —Birmingham
- £31,500 a year
- Full-time
- Merchandising
- Maths
- Travel
- Store discount
- Employee discount
Quick apply
3d
Investigation Supervisor-Fixed Term Contract Until 31/03/2029
West Midlands Police —West Bromwich
- Full-time
9d
Cover Supervisor - Birmingham
Elementa Support Services —Solihull
- £110 - £150 a day
- Temporary
- Experience working with children
- Communication skills
- School
6d

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Supervisor

Funky Monkeys -
West Bromwich

Quick apply

Job details

Permanent | Zero hours contract
£12.75 - £13.25 an hour
8 days ago

Qualifications

Customer communication
Front of house supervision
Closing procedures
Coaching
Incident documentation
Incident Reporting
Shift management
Complaint handling
Supervising experience
Team management
Staff training
Customer interaction
Cash handling
Leadership
Incident log maintenance
Team motivation leadership
Rota coordination

Full job description

We’re seeking a proactive and dependable individual who leads by example during daily operations. As a Supervisor, you’ll support the management team, ensuring service standards are met. Maintaining a safe, clean, and customer friendly environment. You should be confident under pressure, solutions focused and ready to step up when needed.

Key Responsibilities

Managing Business Cost & Performance

Support the management team in the day-to-day running of the centre, ensuring smooth operations and contributing to an efficient, customer-focused environment.

Ensure team adherence to daily rotas and assist in implementing shift changes or cover where needed.
Maintain accurate records relating to shift activities, such as daily cash handling, incident logs, and team communications.
Ensure smooth handover procedures between shifts by communicating key updates and team responsibilities.
Promote a proactive approach to operational tasks, identifying any immediate issues and escalating to management when necessary.

HR & People Management

Support the management team in leading the front-line team, ensuring high morale, engagement, and accountability during shifts.

Lead by example during every shift by maintaining high standards of professionalism, teamwork and performance.
Assist in welcoming, training and coaching new and existing team members to meet company expectations and service standards.
Use versatility trackers or other tools as directed by management to help ensure team coverage across key areas.
Encourage a supportive work culture by promoting fair scheduling, good communication, and respect among team members.

Safety & Compliance

Ensure daily operational safety, hygiene, and compliance are maintained on the floor, in accordance with company procedures and legal requirements.

Follow and enforce all company policies and procedures during shifts, including safety, hygiene and security protocols.
Ensure safe cash handling procedures are followed, including till operations, float counts and end-of-day processes.
Report any incidents, accidents, or near-misses promptly to the management team and ensure the correct documentation is completed.
Monitor the cleanliness and upkeep of all operational and customer-facing areas, raising any maintenance issues to management.
Ensure that team members have the correct training for their roles and are following safety guidelines during daily operations.

Customer Experience and Service Levels

Deliver exceptional customer service during every shift and support the team in upholding company standards across all areas.

Lead the team in delivering a friendly, engaging and efficient customer experience, using the FACT model as a guide.
Ensure that all customer-facing areas are presentable and that the atmosphere aligns with company service standards.
Ensure all rules and policies are followed by customers and staff, including participation guidelines and food and drink protocols.
Handle customer feedback, minor complaints, and queries in a calm and professional manner, escalating more complex issues to management.
Monitor team performance throughout the shift and provide immediate feedback or coaching when service standards fall short.

Essential Criteria:

1. Prior experience in a team leader or supervisory role within a customer service or operational setting.

2. Ability to lead a team on shift, uphold service standards and handle day-to-day challenges confidently.

3. Strong interpersonal skills with the ability to support, motivate, and guide team members.

4. Comfortable working in a hands-on environment and escalating issues when necessary.

Pay: £12.75-£13.25 per hour

Experience:

Team management: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

cover supervisor jobs in wednesbury, wmd

Supervisor

Cover Supervisor

Cover Supervisor

Apprentice Retail Supervisor

Kitchen Cleaning Technician Supervisor

Accounts Payable Administrator (Maternity cover)

Retail Supervisor

Key Stage 1 - 3 Cover Supervisor/ PPA Cover

Catering Supervisor - Foxyards

Production Supervisor

Quality Technician

Sales Supervisor - Maternity Cover

Pharma on-site Operations Supervisor

Cover Supervisor

Trade Supervisor

Quality Technician

Helpdesk Team Leader

Cover Store Manager

Investigation Supervisor-Fixed Term Contract Until 31/03/2029

Cover Supervisor - Birmingham

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