Incident manager Work, Jobs in Wednesbury, Wmd (with Salaries)

Incident Manager
Sciensus —Burton-On-Trent
- Hybrid work
- IT
- Annual leave
- Employee discount
Quick apply
23h
Transformation Office Manager
DPD Group UK —Oldbury
- £80,000 a year
- Full-time
- Project management
- Leadership
- Free parking
Quick apply
18h
Head of Transformation - Oldbury
DPD Group UK —Oldbury
- £119,000 a year
- Full-time
- Free parking
Quick apply
18h
Quality and Compliance Assurance Officer (Part-Time)
Para Group —Willenhall
- £40,000 a year
- Part-time
- Bachelor's degree
- In-person
- Communication skills
- Free parking
Quick apply
12d
Fleet VOR Lead
RAC —Walsall
14d
Transformation Programme Manager - Oldbury
DPD Group UK —Oldbury
- Full-time
- Leadership
- Free parking
Quick apply
18h
Lead Service Manager
Coventry Building Society —Coventry
- £65,600 - £85,000 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Agile
5d
Contract Manager
Birmingham Airport —Birmingham
- £52,000 a year
- Maintenance
- Free parking
- Employee assistance programme
11d
Investigation Support Manager
WM Trains —Birmingham
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Employee assistance programme
6d
Group Health and Safety Manager
HERMEQ —West Bromwich
- £50,000 - £55,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
Quick apply
1d
Site Supervisor - West Brom
BidvestNoonan —West Bromwich
- £17.88 an hour
- Full-time
- Supervising experience
- Team management
- Annual leave
Quick apply
Deputy Manager
Flying Tiger Copenhagen —Merry Hill
- Weekend availability
- Management
- Leadership
- Communication skills
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
Quick apply
Change Lead - Oldbury
DPD Group UK —Oldbury
- Full-time
- Free parking
Quick apply
18h
Service Delivery Manager
Novem Limited —Coventry
- £40,000 - £55,000 a year
- Full-time
- Azure
- Management
- IT
- Bereavement leave
- Life insurance
Quick apply
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Fleet Manager
BELFOR UK Ltd —Tamworth
- £52,000 - £55,000 a year
- Full-time
- Travel
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
Deputy registered manager
Homecaring Angels —Walsall
- £30,000 - £37,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Driving
- Sick pay
Quick apply
7d
Transport Manager
Chambers and Cook Freight Ltd —Aston
- £45,000 - £50,000 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
5d
Transferee and Re-Joiner Police Inspector - Force Incident Manager
British Transport Police —Birmingham
- Management
- IT
- Negotiation
Quick apply

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Incident Manager

Sciensus -
Burton-On-Trent

Quick apply

Job details

Permanent
23 hours ago

Benefits

On-site gym
Annual leave
Company pension
Canteen
Employee discount

Qualifications

ITIL Certification
Operations management
IT
Root cause analysis

Full job description

Role Information

We are looking for an Incident Manager to join our technology department.

This is a permanent position, hybrid working, coming into our Burton office 2 days a week

Are you calm under pressure, decisive in the moment, and passionate about keeping critical systems running seamlessly?

We’re looking for an Incident Manager to take ownership of our incident management process—ensuring swift resolution, minimal disruption, and continuous improvement.

What You’ll Be Doing -

As an Incident Manager, you'll be at the heart of our technology operations:
Lead the end-to-end incident management process across low, medium, and high-priority incidents
Coordinate internal teams and external partners to resolve incidents quickly and effectively
Prioritise incidents based on business impact and urgency
Drive root cause analysis and identify preventative measures
Create and continuously improve incident protocols and documentation
Maintain detailed logs to spot trends and recurring issues
Communicate clearly with stakeholders—including senior leadership—during major incidents
Collaborate with cross-functional teams to ensure best practices are followed

What You’ll Bring

We’re looking for someone who thrives in fast-paced environments and can lead with confidence:
Strong stakeholder management skills—comfortable engaging at all levels
Excellent problem-solving mindset with a proactive approach
Ability to stay calm under pressure and make fast, sound decisions
Highly organised with a knack for prioritisation and delegation
Proven experience in incident, service, or IT operations management
ITIL v4 certification (or equivalent knowledge)

Incident Manager.doc

Who we are?

Sciensus is a proven life sciences solutions partner with more than 30 years' experience navigating and unlocking the complex European healthcare ecosystem.
We maximise patient access to medicines, accelerate product launches and drive long-term commercial success for our partners.
Through a skilled team of over 500 licensed clinical staff and 1,650 colleagues globally, we work at the intersection of clinical excellence, patient experience and healthcare innovation. We support patients living with cancer, chronic conditions and rare diseases ‒ helping them access the life-changing treatments they need, wherever they are.

What do we offer our people?

We work hard to make sure colleagues feel motivated, developed, and recognised for the great work they do. Additional to a competitive salary, we also offer a comprehensive benefits package including:

25 days annual leave plus bank holidays
Yearly pay reviews
Contribution based pension scheme
Life assurance
Employee benefits platform (retailer discounts and much more)
Private medical (after qualifying period)
Ongoing learning and development opportunities
Annual company event
In the Burton Upon Trent office we have an onsite gym, canteen, prayer room, and quiet room

Our Values

We are a Disability Confident Committed Employer and we have also successfully gained the National Equality Standard (NES is the UK’s leading Equity, Diversity and Inclusion standard which was developed by the UK Government and the CBI). We are committed to the fair treatment of all candidates, regardless of race, gender, religion, sexual orientation, age or disability. We welcome applications from all and we select candidates based on skills, qualifications, and experience. Please talk to us during the application process to discuss any reasonable adjustments you may require.

We are committed to achieving Net Zero and reducing our ecological footprint. We are constantly working on new initiatives, some of our more recent ones include working towards Level 2 in the Greener Pharmacy Toolkit and replacing many of our vans with lower CO2 emission models. For information on other projects and our wider approach to sustainability please visit our corporate website.

#LI-PK1

#SCPK

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Refine Your Search

incident manager jobs in wednesbury, wmd

Incident Manager

Transformation Office Manager

Head of Transformation - Oldbury

Quality and Compliance Assurance Officer (Part-Time)

Fleet VOR Lead

Transformation Programme Manager - Oldbury

Lead Service Manager

Contract Manager

Investigation Support Manager

Group Health and Safety Manager

Site Supervisor - West Brom

Deputy Manager

Service Delivery Manager

Change Lead - Oldbury

Service Delivery Manager

Service Delivery Manager

Fleet Manager

Deputy registered manager

Transport Manager

Transferee and Re-Joiner Police Inspector - Force Incident Manager

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