Client advisor Work, Jobs in Weeley, Ess (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
6d
Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Mortgage Advisor
The Mortgage Experts —Clacton-on-Sea
- £60,000 - £100,000 a year
- Remote
Insurance Advisor
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Employee discount
Administration Assistant - Private Client
Holmes and Hills LLP —Braintree
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Bookkeeping, Accounts & Payroll Assistant
Goody Chartered Accountants & Tax Advisors —Colchester
- £25,000 - £30,000 a year
- Part-time
- Analysis skills
- QuickBooks
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
7h
Trainee Legal Assistant - Private Client
Holmes and Hills LLP —Witham
- Tax experience
- Employee assistance programme
- Life insurance
8d
Customer Service Advisor
Somerset Passenger Solutions —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Bodyshop Customer Service Advisor
Maldon Accident Repair Centre —Maldon
- £28,000 - £29,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
3d
Residential Sales Consultant
Heritage Estate Agents —Coggeshall
- £30,000 - £40,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Annual leave
Quick apply
Veterinary Care Assistant
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospital
- Communication skills
- Annual leave
- Employee discount
3h
HSEQ Advisor
Sodexo —Colchester
- Up to £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
11d
Trainee IT System & Development Assistant
Holmes and Hills LLP —Halstead
- Software development
- Python
- Employee assistance programme
- Life insurance
Secretary
Barker Associates —Braintree
- Full-time
- Microsoft Office
- IT
- In-person
- Employee assistance programme
Quick apply
Legal Assistant - Residential Property
Holmes and Hills LLP —Braintree
- Communication skills
- Annual leave
- Employee assistance programme
HR Administrator
Civil Works Alliance —Ipswich
- Full-time
- Microsoft Office
- Organisational skills
- Annual leave
Registered Veterinary Nurse
Vets for Pets —Clacton-on-Sea
- Up to £31,500 a year
- Full-time
- Patient care
- Communication skills
- Employee discount
9d
Domestic Business Development Manager - Essex, Norfolk & Suffolk
RWC —Ipswich
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Ipswich
- Full-time
- Hybrid work
- Communication skills

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client advisor jobs in weeley, ess

Customer Service Advisor - Remote

Customer Service Advisor - Nights/Part-time

Client Care Advisor

Mortgage Advisor

Insurance Advisor

Administration Assistant - Private Client

Bookkeeping, Accounts & Payroll Assistant

Trainee Legal Assistant - Private Client

Customer Service Advisor

Bodyshop Customer Service Advisor

Residential Sales Consultant

Veterinary Care Assistant

HSEQ Advisor

Trainee IT System & Development Assistant

Secretary

Legal Assistant - Residential Property

HR Administrator

Registered Veterinary Nurse

Domestic Business Development Manager - Essex, Norfolk & Suffolk

Senior/Principal Consultant – Fraud Risk Services

I want to receive the latest job alerts for client advisor in weeley, ess

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