Customer service supervisor Work, Jobs in Welbourn, Lin (with Salaries)

Customer Service Supervisor
East Midlands Railway —Lincoln
- £19.60 an hour
- Weekend availability
- Customer service
- Computer literacy
- Leadership
2d
Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Customer Service Assistant Supervisor
ESS Compass —Cranwell
- £13.26 an hour
- Part-time
Assistant Store Manager (Grantham store)
Tapi —Grantham
- Full-time
- Employee assistance programme
- Employee discount
FULL TIME Senior Sales Supervisor -Fashion Retail
EQVVS —Lincoln
- Up to £12.75 an hour
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
6d
Front of House Supervisor
Swan & Salmon —Newark-on-Trent
- £12.71 - £14.50 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Sales - Supervisor
New Look —Lincoln
- Part-time
- Microsoft Word
- Communication skills
8d
Supervisor - New Coffee shop at LNER Stadium
Lincoln City Football Club —Lincoln
- £13.21 - £13.71 an hour
- Part-time
- Serving
- Hospitality
- Culinary experience
- Free parking
- Employee discount
Quick apply
Spar Customer Service Assistant/Supervisor
KRB Retail Limited —Nottingham
- £11 - £14 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Employee discount
Quick apply
14d

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customer service supervisor jobs near welbourn, lin

Customer Service Supervisor

East Midlands Railway -
Lincoln

Apply Now

Job details

Permanent
£19.60 an hour
2 days ago

Qualifications

Operations management
Customer service
Computer literacy
Leadership
Communication skills

Full job description

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the customer service team make a crucial contribution to this.

Nine times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

Exciting News*

Join Our Team as a Station Supervisor at Lincoln Station!

This is a part time vacancy working 18.5hrs per week working to a shift pattern, this includes weekends.

Are you ready to step into a pivotal role at the heart of the railway network? We're looking for an enthusiastic, customer-focused individual to take the lead in managing the daily operations at Lincoln Station — one of the region’s busiest and most important transport hubs.

This is more than just a job. It’s an opportunity to make a real difference every single day — to passengers, to colleagues, and to the safe, smooth running of the rail network.

What’s the Role?

As Station Supervisor, you’ll be the go-to person ensuring everything at Lincoln Station runs like clockwork. From overseeing the station team and retail services to managing disruption and maintaining high safety and cleanliness standards, you'll be leading from the front.

You’ll coordinate staff and contractors, liaise with Train Operating Companies (TOCs), handle incidents and emergencies, and ensure our customers receive exceptional service and up-to-date information at all times.

This role involves a mix of operational management, people leadership, and hands-on involvement — no two days will ever be the same.

What We’re Looking For:
A calm, confident leader who can take control in high-pressure situations
A team player with strong communication skills
Someone who thrives on responsibility and takes pride in their work
A problem-solver who can think on their feet
A positive, can-do attitude and professional approach
Flexible to work unsociable hours including weekends and holidays

You’ll need to be computer literate, numerate, and capable of understanding railway rules and regulations (full training provided). Experience in customer service or operational management is a big plus — but more importantly, we’re looking for someone who is committed to safety, service, and making a difference.

What You’ll Be Doing Day-to-Day:
Supervising station staff and overseeing daily operations
Ensuring the station is safe, clean, and welcoming
Managing disruption, coordinating replacement transport and communicating clearly with customers
Monitoring staff performance, rostering shifts, and maintaining operational records
Acting as the Designated Person in Charge during incidents or major events
Handling customer queries, complaints, and lost property
Working closely with security and emergency services when needed
Conducting safety checks, training, and audits

Why Join Us?

This is a key frontline role in a supportive, professional environment. We’ll provide you with:

Comprehensive training and ongoing development
A structured career path within the railway industry
Opportunities to take on more responsibility and grow your leadership skills
A chance to work with a close-knit team committed to service excellence

If you’re passionate about people, service, and safety — and want to be part of something meaningful — this is your chance.

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

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We welcome applicants from diverse backgrounds, we promote equal opportunities for all. East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We’ll treat your application fairly and assess you for the job based on merit and skills.

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customer service supervisor jobs in welbourn, lin

Customer Service Supervisor

Customer Service Team Leader (12 month contract)

Customer Service Assistant Supervisor

Assistant Store Manager (Grantham store)

FULL TIME Senior Sales Supervisor -Fashion Retail

Front of House Supervisor

Sales - Supervisor

Supervisor - New Coffee shop at LNER Stadium

Spar Customer Service Assistant/Supervisor

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