Head of operations Work, Jobs in Well, Nyk (with Salaries)

Head of Operations
Warner Leisure Hotels —Nidd
- Up to £50,000 a year
- Full-time
- Hotel
- Continuous improvement
- Recruiting
Head of Retail
St Teresa's Hospice —Darlington
- £38,087 - £44,195 a year
- Part-time
- Analysis skills
- Continuous improvement
- Hospice
- Free parking
- Annual leave
Quick apply
Head of Supply Chain
IMPACT EVOLVE —Stockton-On-Tees
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
9d
Office Operations Manager
GSC GRAYS —Colburn
- Continuous improvement
- Organisational skills
- Training & development
Business Support Administrator
North Yorkshire Council —Northallerton
- £25,621 - £25,989 a year
- No weekends
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
11d
Interim Head of Finance
Bill Plant Driving School —Ripon
- £50,000 - £55,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Head of Sales
Corpay —Knaresborough
- Full-time
- Hybrid work
- Business development
- Recruiting
- Leadership
- Life insurance
Customer Services Executive
Inspired Pet Nutrition —Thirsk
- Full-time
- Hybrid work
- ERP systems
- Free parking
- Sick pay
Quick apply
4d
Business Administrator
Evolve Psychology Services —Harrogate
- £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
10d
Executive Head Chef (4 DAY WEEK)
Aysgarth Fall Hotel —Leyburn
- £50,000 - £60,000 a year
- Full-time
- Cooking
- Hotel
- Mentoring
- Free parking
- Employee discount
Quick apply
LETTINGS MANAGER (Horizon Holiday Parks)
Horizon Holiday Parks Ltd —Darlington
- £30,000 - £32,000 a year
- Weekend availability
- Business development
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
5d
Associate Product Manager
MillerKnoll —Harrogate
- Full-time
- Communication skills
Project Manager
Mammoet —Stockton-On-Tees
- Hybrid work
- English
- Travel
- Conflict management
- Employee assistance programme
- Employee discount
Purchasing Manager
Origin UK Operations and Origin Amenity —Harrogate
- Full-time
- Analysis skills
- Continuous improvement
- Analytics
Quick apply
Resolution Co-Ordinator
MillerKnoll —Harrogate
- Full-time
- Hybrid work
- English
- Continuous improvement
- Organisational skills
Team Leader
Inspired Pet Nutrition —Thirsk
- £15.68 an hour
- Overtime
- Continuous improvement
- Quality control
- Conflict management
- Free parking
- Sick pay
Quick apply
11d
Retail Store Manager
House and Home —Leyburn
- From £29,000 a year
- Full-time
- Customer service
- Planograms
- In-person
Quick apply
4d
Strategic Sourcing Manager
MillerKnoll —Harrogate
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
5d
Supply Chain Industrial Placement
Procter & Gamble —Harrogate
- £2,625 a month
- Full-time
- English
- Leadership
- Employee stock ownership plan
Resident Manager
The Devonshire Group —Skipton
- Up to £49,000 a year
- Full-time
- Hotel
- In-person
- Communication skills
Quick apply
13d

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Head of Operations

Warner Leisure Hotels -
Nidd

Apply Now

Job details

Full-time
Up to £50,000 a year

Qualifications

Guest check-in and check-out
Succession planning
Front of house supervision
Hotel and accommodations experience
Complaint handling
Housekeeping coordination
Continuous improvement
Recruiting
Team motivation leadership
Hotel front office operations
Operations leadership experience
Hospitality management
Rota coordination

Full job description

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back-of-house functions at Nidd Hall. The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

head of operations jobs in well, nyk

Head of Operations

Head of Retail

Head of Supply Chain

Office Operations Manager

Business Support Administrator

Interim Head of Finance

Head of Sales

Customer Services Executive

Business Administrator

Executive Head Chef (4 DAY WEEK)

LETTINGS MANAGER (Horizon Holiday Parks)

Associate Product Manager

Project Manager

Purchasing Manager

Resolution Co-Ordinator

Team Leader

Retail Store Manager

Strategic Sourcing Manager

Supply Chain Industrial Placement

Resident Manager

I want to receive the latest job alerts for head of operations in well, nyk

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