Employment advisor Work, Jobs in Welwyn Garden City (with Salaries)

Customer Service Advisor (Career Grade) (RP0194)
Welwyn Hatfield Borough Council —Welwyn Garden City
- £28,426 - £34,011 a year
- English
- Front desk
- Communication skills
- Annual leave
7d
Customer Service Advisor - Fixed Term Contract
Pinnacle Pet UK —Borehamwood
- £25,700 a year
- Weekend availability
- Remote
- Communication skills
10d
Customer Service Advisor
National Express —London
- £14.27 an hour
- 8 hour shift
- English
- Communication skills
- Employee assistance programme
1d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
People Operations Manager (Part-Time / Fully Remote)
GlobalConnect Europe Ltd. —London
- £500 a month
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Senior Employee Relations Advisor
Hertfordshire Partnership NHS Foundation Trust —Hatfield
- £41,957 - £50,387 a year
- Full-time
- Driving
- Travel
- Human resources
10d
Employment Advisor
Ingeus —Tower Hamlets
- £31,930 a month
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
Quick apply
8d
Collections Advisor
Lloyds Banking Group —London
- £31,379 - £33,030 a year
- Full-time
- Hybrid work
- Financial services
- Employee discount
18h
Employee Relations Advisor
Churchill Group —Luton
- Human resources
- In-person
- Employee discount
- Sick pay
Quick apply
Health and Employment Specialist
AKG (UK) EMPLOYMENT LIMITED —Luton
- Experience working with individuals with disabilities
- Communication skills
6d
Career Coach
Ingeus —London
- £33,000 a year
- Full-time
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Housing Advisor (CRF)
Newham Council —Stratford
- £35,520 - £42,060 a year
- Full-time
- Communication skills
7d
Admissions Advisor
Inspired —London
- £25,000 a year
- Full-time
- Remote
- CRM software
- Communication skills
- School
People Advisor
Land Technologies Ltd. —London
- Remote
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
1d
EMEA Regional Crisis Manager
TikTok —London
- Team management
- Leadership
21h
Wellbeing & Employability Advisor
Crystal Pathways —London
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- Travel
- Psychology
- Employee discount
Quick apply
4d
Contact Centre Team Leader
Premium Credit Limited —London
- Full-time
- Hybrid work
- Travel
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
Senior HR Advisor
St Elizabeth's Centre —Much Hadham
- Up to £49,001 a year
- Full-time
- Analysis skills
- Supervising experience
- Human resources
- Free parking
- Annual leave
Quick apply
6d
Patient Advisor (Customer Service)
Pharmacy2U —London
- £27,020 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Outreach and Detached Youth Support Worker
Enfield Council —Enfield
- £28,670 - £30,961 a year
- Part-time
- Annual leave
- Employee assistance programme

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employment advisor jobs near welwyn garden city

Customer Service Advisor (Career Grade) (RP0194)

Welwyn Hatfield Borough Council -
Welwyn Garden City

Apply Now

Job details

Fixed term contract
£28,426 - £34,011 a year
7 days ago

Benefits

Annual leave
Company pension

Qualifications

Live chat
Inbound customer enquiry call handling
English
Front desk
Customer interaction
Communication skills

Full job description

Job Introduction

Customer Service Advisor (Career Grade)
(RP0194)

Salary £28,426 pro rata with progression to £34,011 pro rata through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
Career Grade Scheme with appointment level dependent on experience

20 hours per week (office based)

12-month fixed term contract

We are expanding our Customer Service team and looking for a friendly, motivated advisor to join us on a 12 month fixed term contract to provide additional resource during a restructure transition period.

As a Customer Service Advisor, your primary responsibility will be the first point of contact for all visitors to the reception area at our council offices in Welwyn Garden City, providing a professional, courteous, and welcoming experience. You’ll handle enquiries by phone, email, and Live Chat , aiming to resolve issues first time and deliver a great customer service for our Landlord and Council services.

Your responsibilities:

Help customers across all contact channels
Provide clear, accurate information
Log service requests and other customer queries, such as housing repairs, missed bins, parking enquiries, planning enquiries, in our CRM and housing systems
Support customers with a wide range of queries

About you:
We are looking for candidates with:

Excellent communication skills
A positive, professional approach
Confidence using digital systems (training will also be provided)
Ability to stay calm and helpful during challenging conversations
A passion for great customer service

This is a career graded post (Level 1–2) with training, support and progression opportunities.

The role is office based. The fixed working pattern for this role is:
Monday 08:45-17:15 (1 hour lunch break)
Wednesday 13:00-17:15
Thursday 13:00-17:15
Friday 12:45-16:45

If you enjoy helping people and want a role where you can grow, we’d love to hear from you.

For an informal conversation about the role, please contact our Customer Service Manager – Nick Probert ([email protected]

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, generous annual leave, discount to the council owned leisure facilities and much more. To see our full list of employee benefits visit My Rewards – Career.

We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.

Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do!

We are changing:
Welwyn Hatfield Borough Council (WHBC) is undergoing Local Government Reorganisation (LGR). If you are employed by WHBC on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.

To find out more, visit Devolution and Local Government Reorganisation – Welwyn Hatfield Borough Council

Please note we do not offer sponsorship for employment in the UK.

We recommend that you download the role profile as this will be unavailable once the advert closes.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are therefore encouraged.

Closing date for applications is 31 August 2026
Remote assessments will be held on 7 September 2026
Face to face interviews will be held on 11/14 September 2026

Customer Service Advisor (Career Grade) (RP0194)

Salary Salary £28,426 - £34,011 pro rata inclusive of outer fringe allowance (Career Grade Scheme with appointment level dependent on experience)
Frequency Annual
Job Reference welhat/TP/100/472
Contract Type Fixed Term
Closing Date 31 August, 2026
Job Category Customer Service
Business Unit Customer Service & Transformation
Location Welwyn Garden City, United Kingdom
Posted on 14 August, 2026

Apply Now

Refine Your Search

employment advisor jobs in welwyn garden city

Customer Service Advisor (Career Grade) (RP0194)

Customer Service Advisor - Fixed Term Contract

Customer Service Advisor

People Operations Generalist

People Operations Manager (Part-Time / Fully Remote)

Senior Employee Relations Advisor