Customer support & client services managers Work, Jobs in Wendover, Bkm (with Salaries)

Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
3d
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
14d
Customer Service Supervisor - Bank
TLC Care —Potters Bar
- Part-time
- Nursing home
- Customer service
- Hotel
- Employee discount
Quick apply
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
1d
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
Customer Service Team Leader
Agria Pet Insurance —Aylesbury
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
Quick apply
TEAMLEAD CUSTOMER SERVICE
HUBER+SUHNER —Bicester
- ERP systems
- English
- IT
Customer Service Supervisor
Medtronic —Watford
- £43,680 - £65,520 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Customer Service Team Leader
Tracker —Uxbridge
- Hybrid work
- Management
- Customer service
- Supervising experience
9d
Customer Service Manager
Berkeley Group —Milton Keynes
- Customer service
- Leadership
- Annual leave
Quick apply
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Private Client Manager
Value Retail —Bicester
- Full-time
- Hospitality
- Organisational skills
- Communication skills
7d
Customer Services Manager
Eleanor Hospital Logistics —Oxford
- £30,000 - £35,000 a year
- Weekend availability
- Management
- English
- In-person
- Free parking
Quick apply
Reception Supervisor
David Lloyd Clubs —Hatfield
- Customer service
- Communication skills
- Employee discount
6d
Customer Success Manager
iomart —Cookham
- £37,000 - £50,000 a year
- Full-time
- CRM software
- Management
- Sales
Customer Care Manager
Barco —Bracknell
- Management
- Engineering
- English
Call Centre Manager
Veetec Motor Group —Hayes
- From £30,000 a year
- Full-time
- Spanish
- Customer service
- English
Quick apply
Contact Centre Team Leader
Butlin's —Hemel Hempstead
- Full-time
- Sales
- Customer service
- Leadership
Customer Success Executive - Public Sector
ServiceNow —Staines-upon-Thames
- Full-time
- Hybrid work
- Management
- AI
- Leadership
Quick apply

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Client Services Manager

Crisp Accountancy
Hatfield

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
3 days ago

Benefits

Unlimited paid holidays
Annual leave
Flexitime
Company pension
Work from home

Qualifications

CRM software
Management
English
Xero
Administrative experience
PAYE
Organisational skills
Payroll
IT
Customer support
Communication skills

Full job description

Company Overview

Crisp Accountancy Ltd is a forward-thinking online accounting firm dedicated to simplifying tax management for contractors, freelancers, and small businesses. We value high-quality customer service, a relaxed work environment, and a modern approach to accounting.

_______________________________________________________________________________________________

Client Services Manager (Full-Time)

Salary: £30,000–£35,000 per annum

Location: Remote (UK-based) – applicants must be within reasonable travelling distance of Hatfield for weekly team meet-ups and occasional in-person training or business requirements.

Are you highly organised, client-focused, and passionate about delivering a great customer experience? We're looking for a Client Services Manager to join our growing team and help ensure our clients receive a seamless and professional service from day one.

As our Client Services Manager, you'll play a key role in onboarding new clients, coordinating client services, managing administrative processes, and helping our team deliver an outstanding client experience.

What You'll Do:

Manage the client onboarding process, including Welcome Calls, setting up limited companies, registering for VAT and PAYE, and providing basic software guidance (e.g. Xero and FreeAgent).
Act as a central point of contact for administrative queries referred by our Client Accountants.
Handle ad hoc client administration requests, ensuring they're resolved efficiently and professionally.
Coordinate the annual scheduling of client services, including VAT returns, P11Ds, tax planning meetings and other key deadlines.
Work closely with internal teams to ensure services such as bookkeeping, payroll and tax compliance are delivered on time.
Identify opportunities to improve processes, increase efficiency and enhance the client experience.
Help maintain and update internal procedures and training materials as processes evolve.
Liaise with HMRC, Companies House and other third parties to resolve administrative matters.
Develop payroll knowledge through full training, becoming the secondary payroll lead and supporting the payroll function as required.

What We're Looking For:

- At least 3 years' experience in a client services, customer support, administration or similar role.

- Excellent organisational skills and the ability to manage multiple priorities simultaneously.

- Strong communication skills, both written and verbal.

- A proactive approach to problem-solving and continuous improvement.

- High attention to detail and accuracy.

- Confidence using technology, CRM systems and business software.

- Previous experience within an accountancy practice or working with limited companies would be advantageous, but is not essential.

Why You'll Love Working Here:

Fully remote working with flexibility and autonomy.
Regular team collaboration and opportunities to meet colleagues in person.
Ongoing professional development and training opportunities.
A varied role where you'll have a real impact on both client satisfaction and business efficiency.
Generous holiday allowance and a strong focus on work-life balance.
Join a forward-thinking business that embraces innovation and continuous improvement.

Ready to Apply?

If you're organised, proactive, enjoy helping people and want to be part of a growing business that values great service, we'd love to hear from you.

Please note: Applicants must currently reside in the UK and have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Flexitime
Unlimited paid holidays
Work from home

Application question(s):

Are you currently based in the UK and do you have the right to work in the UK without sponsorship?
Do you have experience working with limited companies, VAT/PAYE administration, or within an accountancy or professional services environment?
Do you currently live within reasonable travelling distance of Hatfield and are you able to attend weekly team meet-ups and occasional in-person training/business requirements?
Do you have at least 3+ years in a client-facing admin/client services role?

Work Location: Hybrid remote in Hatfield (Hertfordshire, East of England Region)

Quick apply

Refine Your Search

customer support & client services managers jobs in wendover, bkm

Client Services Manager

Team Lead - Customer Service

Customer Service Supervisor - Bank

Customer Experience Executive

Senior Customer Service Advisor

Customer Service Assistant Manager

Customer Service Team Leader

TEAMLEAD CUSTOMER SERVICE

Customer Service Supervisor

Customer Service Team Leader

Customer Service Manager

Customer Success Lead (Life Sciences)

Private Client Manager

Customer Services Manager

Reception Supervisor

Customer Success Manager

Customer Care Manager

Call Centre Manager

Contact Centre Team Leader

Customer Success Executive - Public Sector

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