Customer service representative Work, Jobs in West Bridgford (with Salaries)

Sales & Customer Service Executive - Full Time
Eurolink Ltd t/a Finest Foods —Nottingham
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Free parking
Quick apply
9d
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
Customer Service Advisor
Entrance Composite door solutions —Nottingham
- £26,000 - £30,000 a year
- Full-time
- Salesforce
- English
- Analysis skills
Quick apply
2d
Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation
Student Roost —Nottingham
- £13.95 an hour
- Night shift
- Sales
- Microsoft Office
- Communication skills
Quick apply
9d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Annual leave
Customer Service Assistant
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Computer literacy
- Salesforce
- Organisational skills
1d
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Part-time
- Computer literacy
- Computer skills
- Free parking
- Employee discount
7d
Customer Services Assistant
OurCoop —Nottingham
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
4d
Customer Support Specialist (SaaS)
edays —Nottingham
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- APIs
- Free parking
- Annual leave
Quick apply
10d
Customer Services & Warehouse Assistant
Nupsala Veterinary Services —Melton Mowbray
- £26,400 - £30,000 a year
- Full-time
- CRM software
- Warehouse experience
- In-person
Quick apply
9d
Customer Service/Sales Assistant - Immediate start
Hive Organisation —Nottingham
- £1,800 - £3,000 a month
- Full-time
- Customer service
- No experience needed
- English
- Referral programme
Quick apply
2d
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
Customer Service Advisor
Yorkshire Building Society —Nottingham
- £24,500 a year
4d
Car Park Operations Assistant Part-Time - Victoria Centre, Nottingham
Savills Management Resources —Nottingham
- £12.71 an hour
- Part-time
- Computer literacy
- Continuous improvement
- Computer skills
11h
Customer Care Assistant
Saint Flooring Ltd —Nottingham
- £24,500 - £26,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Profit sharing
Quick apply
1d
Customer Service Assistant
Wickes —Long Eaton
- £8.82 - £12.71 an hour
- Weekend availability
- Annual leave
- Employee discount
Car Park Operations Assistant Full-Time - Victoria Centre, Nottingham
Savills Management Resources —Nottingham
- £12.71 an hour
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
11h
Customer Services Advisor
Halfords —Nottingham
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
SPAR Customer Service Assistant
KRB RETAIL —Nottingham
- £10.50 - £13.00 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
11d
Customer Services Team Leader
Reconomy Connect —Newark-on-Trent
- Full-time
- Training & development
- Leadership
- Communication skills
- Free parking
- Store discount

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Sales & Customer Service Executive - Full Time

Eurolink Ltd t/a Finest Foods
Nottingham

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
9 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

CRM software
Outbound sales
Customer service call handling
Customer relationship building
Microsoft Outlook
Sales
Client engagement
Sales administration
English
Microsoft Office Suite
Research
Client relationship development
Databases
Business development
Client services
QuickBooks
Organisational skills
Prospecting
Telesales
Outbound calling
Order processing
Sales and customer service experience
Account management
Communication skills
Supply chain customer service
Business lead generation
Sales appointment setting

Full job description

Job Description:

Eurolink Ltd t/a Finest Foods is a fast-growing food wholesale company supplying high-quality frozen and ambient products to the UK food service and wholesale sector.

As our business continues to grow, we are looking for a confident, proactive and organised Internal Sales & Customer Service Executive to join our team in Edwalton, Nottingham.

About the Role

This is a varied, customer-focused sales role combining existing customer account support, outbound sales, new business prospecting and sales administration.

A key part of your role will be speaking with our existing customers to take and generate orders, maintain regular contact and identify opportunities to increase sales. You will also contact prospective B2B customers to introduce Finest Foods, qualify opportunities and book appointments for our sales team.

Alongside the sales element, you'll help ensure orders are processed accurately and provide the day-to-day customer service and administrative support needed to keep our growing business running smoothly.

This role would suit someone who enjoys speaking to customers, is confident picking up the phone, has a commercial mindset and is highly organised.

Key Responsibilities

Sales Administration & Customer Support

Proactively contact existing customers by telephone, email and messaging to take and generate orders.
Build positive, long-term relationships with customers through regular contact and excellent service.
Identify opportunities to increase customer orders and introduce additional products from our range.
Follow up with customers who have not ordered and encourage regular ordering.
Process customer orders accurately using internal spreadsheets and accounting/order-processing systems.
Handle customer queries and follow up on orders and deliveries.
Liaise with suppliers and logistics partners to help ensure orders are fulfilled accurately and on time.
Maintain accurate and up-to-date customer, order and sales records.

Sales Prospecting & Lead Generation

Research and identify prospective B2B customers within the foodservice and wholesale sectors.
Make outbound prospecting calls to introduce Finest Foods and our product range.
Engage with prospective customers, understand their requirements and identify potential sales opportunities.
Qualify leads and book appointments or follow-up calls for the sales team.
Follow up leads and enquiries by telephone and email.
Maintain accurate records of prospecting activity and follow-ups.
Support the sales team in consistently generating new business opportunities.
Assist with quotations, product information, sales materials and account application forms.
Work towards agreed sales and activity targets, including customer contact, prospecting and lead generation.

Sales Administration & Customer Service

Manage day-to-day sales administration, including emails, telephone calls, documentation and order records.
Maintain and update customer and supplier databases.
Assist with booking and coordinating incoming shipments where required.
Work closely with management and the wider sales team to ensure smooth day-to-day operations.
Provide general sales and administrative support to the team as required.

Skills & Experience Required

We're looking for someone who is confident communicating with customers and comfortable balancing sales activity with accurate administration.

Ideally, you will have:

Previous experience in internal sales, telesales, customer service, account management or sales support.
Confidence making outbound telephone calls to both existing and prospective customers.
A professional and engaging telephone manner with strong written communication skills.
A proactive approach to developing customer relationships and identifying sales opportunities.
Strong organisational skills and the ability to manage multiple priorities.
Good attention to detail, particularly when processing customer orders.
Good working knowledge of Microsoft Office, including Excel, Outlook, Word and Teams.
Experience using CRM, accounting or order-processing systems would be advantageous.
The ability to prioritise tasks and meet deadlines within a fast-paced SME environment.
A positive attitude towards sales and an interest in developing your commercial skills.

Desirable

Experience in any of the following would be particularly beneficial:

Foodservice or food wholesale
Wholesale or distribution
B2B internal sales
QuickBooks or similar accounting/order-processing software
CRM systems
Working within a growing SME

Personal Attributes

You'll be someone who is:

Has a passion for sales and interest in foodservice
Confident and comfortable speaking to customers on the phone
Friendly, enthusiastic and professional
Commercially minded and interested in generating sales
Organised and process-driven
Proactive and self-motivated
Comfortable following up with customers and prospects
Able to build strong customer relationships
Accurate with good attention to detail
Comfortable working with both numbers and people
Willing to take ownership and responsibility
A team player who can adapt within a growing business
Keen to learn new products, systems and processes

Reporting Line

The position reports to the Directors and Office Management team and works closely with our sales team.

Package & Details

28,000 per year, depending on experience
Monday–Friday working
37.5 hours per week
Permanent, full-time position
Casual dress
On-site parking
Opportunity to develop within a growing food wholesale business

How to Apply

To apply, please email your CV and cover letter to [email protected] with the subject line:

‘Sales Administrator Application – [Your Name]’.

We'd particularly like to hear from candidates who enjoy building customer relationships, are confident making outbound calls and want a role where they can contribute directly to the growth of the business.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Nottingham NG12 4DG: reliably commute or plan to relocate before starting work (required)

Application question(s):

Have you ever used the Microsoft Suite before?

Experience:

Sales: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in west bridgford

Sales & Customer Service Executive - Full Time

Customer Service Advisor

Customer Service Advisor

Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation

Customer Service Advisor

Customer Service Assistant

Home Customer Service Advisor

Customer Services Assistant

Customer Support Specialist (SaaS)

Customer Services & Warehouse Assistant

Customer Service/Sales Assistant - Immediate start

Customer Service Specialist - Desk Based

Customer Service Advisor

Car Park Operations Assistant Part-Time - Victoria Centre, Nottingham

Customer Care Assistant

Customer Service Assistant

Car Park Operations Assistant Full-Time - Victoria Centre, Nottingham

Customer Services Advisor

SPAR Customer Service Assistant

Customer Services Team Leader

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