Sales specialist Work, Jobs in West Bromwich (with Salaries)

Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
14d
Estate Agent Selling Luxury Homes
Fine & Country —Birmingham
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Quick apply
Sales Executive
WeBuyAnyCar —Oldbury
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Sales Executive
Travis Perkins plc —West Bromwich
- Full-time
- Leadership
Go-to-Market Onboarding Specialist
Civica —Dudley
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Referral programme
Quick apply
13h
Travel Consultant
Trailfinders —Birmingham
- £44,000 - £49,000 a year
- Sales
Specialist Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
Sales Specialist
Furniture Village —Wednesbury
- £25,500 a year
- Weekend availability
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
13d
Neuroscience Sales Specialist - Birmingham, AL
Teva —Birmingham
- £88,000 - £160,000 a year
- Weekend availability
- Writing skills
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Annual leave
10d
Head of Sales - Engineering Services
Rubix —Oldbury
- Full-time
- CRM software
- Business development
- Team management
4d
Kitchen and Bathroom Sales Consultant
EH Smith Builders Merchants Ltd —Solihull
- Full-time
- Sales
- CAD
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
F&B Lead - NEC Exhibitions
Levy —Birmingham
- £34,500 a year
- Serving
- Sales
- Customer service
- Annual leave
- Employee discount
Retail Sales Advisor - 20 Hours
DFS —Dudley
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Sales Area Manager
RICOMAN Ltd —Birmingham
- From £45,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Store Manager
Topps Tiles —West Bromwich
- Up to £31,500 a year
- Customer service
- Training & development
- Retail management
- Employee discount
Area Sales Executive
WeBuyAnyCar —Birmingham
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Brand Specialist (Supervisor) - Designer Womenswear - Full Time
Selfridges —Birmingham
- Weekend availability
- Sales
- Training & development
5d

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Business Support and Customer Service Specialist

HERMEQ -
West Bromwich

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
14 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

The Business Support Specialist is responsible for providing outstanding customer service while supporting the wider sales and operational teams. Acting as a key point of contact for customers, you will manage enquiries, process orders, resolve issues, coordinate deliveries and returns, and ensure every customer receives a professional and efficient service.

You will work closely with Sales, Operations, Manufacturing, Transport and Purchasing to ensure customers are kept informed and that any issues are resolved quickly and effectively.

Key Responsibilities

Customer Service

Deliver exceptional customer service across telephone, email and online enquiries.
Build strong relationships with customers through regular communication.
Handle customer queries professionally, providing timely and accurate information.
Manage customer complaints from initial enquiry through to resolution.
Liaise with internal departments to ensure customer issues are resolved quickly.
Keep customers updated throughout the order lifecycle, providing proactive communication regarding delays or changes.
Ensure every customer interaction reflects HERMEQ's high standards of service.

Order Management

Coordinate with Production, Transport and Purchasing to ensure orders are fulfilled on time.
Monitor customer orders through to delivery.
Manage returns, credits and replacement orders where required.
Raise and process return requests in line with company procedures.
Assist with delivery scheduling and customer collection requests.

Sales & Business Support

Customer Account Management

Work closely with customers to understand their requirements and provide suitable solutions.
Support key accounts by ensuring excellent service levels are maintained.

Internal Communication

Act as the link between Sales, Transport, Manufacturing, Warehouse and Purchasing.
Ensure all departments have accurate customer information.
Communicate delivery updates, stock issues and production delays.
Escalate urgent customer issues where appropriate.

Administration

Ensure company systems remain up to date.
Support continuous improvement initiatives across the department.

Key Skills & Experience

Essential

Previous experience within Customer Service, Business Support or Internal Sales.
Excellent communication skills, both written and verbal.
Strong organisational and time management skills.
Ability to multitask in a fast-paced environment.
Excellent attention to detail.
Confident using Microsoft Office, particularly Excel and Outlook.
Strong problem-solving skills with the ability to remain calm under pressure.
Professional and positive attitude.
Ability to work effectively as part of a team.

Hours of Work - Monday to Friday 8am until 5pm

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

sales specialist jobs in west bromwich

Business Support and Customer Service Specialist

Estate Agent Selling Luxury Homes

Sales Executive

Sales Executive

Go-to-Market Onboarding Specialist

Travel Consultant

Specialist Customer Service Advisor

Sales Specialist

Neuroscience Sales Specialist - Birmingham, AL

Head of Sales - Engineering Services

Kitchen and Bathroom Sales Consultant

Manager of Dedicated Implementations - EMEA

Internal Sales Coordinator

F&B Lead - NEC Exhibitions

Retail Sales Advisor - 20 Hours

Sales Area Manager

Store Manager

Area Sales Executive

Customer Retentions Specialist

Brand Specialist (Supervisor) - Designer Womenswear - Full Time

I want to receive the latest job alerts for sales specialist in west bromwich

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