Customer relations manager Work, Jobs in West Byfleet, Sry (with Salaries)

Customer Relations Executive
London Square —Kingston upon Thames
- Full-time
- Communication skills
- Employee discount
- Gym membership
Quick apply
Customer Relations Manager – Kinglea Court
Crystal Care Group —Court
- £40,000 a year
- Weekend availability
- Communication skills
Operations Manager
CH&CO —Chertsey
- £67,000 a year
- Contracts
- School
- Employee discount
4d
Acct. Manager, Member Relations - UK & Ireland
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
People Operations Manager
Alternative Airlines —Charlwood
- From £40,000 a year
- Hybrid work
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
13d
Regional Customer Support Manager
Greenshields JCB —Farnham
- Driving
- Construction
- Communication skills
People & Culture Advisor (6 Month Contract)
KFC UK & I - People & Culture —Woking
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
9d
IT Operations Manager
Trafalgar Entertainment —Woking
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- IT
- Communication skills
10d
People Support Advisor
RHP —Teddington
- £36,225 a year
- Full-time
- Annual leave
9d
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
General Manager
Horizon Leisure Centres —Guildford
- £43,192.40 a year
- Full-time
- Management
- Travel
- IT
- Free parking
- Annual leave
12d
Customer Experience Manager
ATG Entertainment Limited —Richmond
- £35,000 a year
- Full-time
- Bar
- Sales
- Computer literacy
5d
Employee Relations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Human resources
5d
Operations & Client Relations Executive
Tour Partner Group —London
- Overtime
- Hybrid work
- Microsoft Office
- Organisational skills
- Computer skills
- Employee discount
- Gym membership
Quick apply
Employee Relations & Policy Manager
Hyperoptic —Hammersmith
- Full-time
- Hybrid work
- Human resources
- In-person
- Communication skills
- Annual leave
- Employee discount
Agency Relations Manager (Remote)
Demand.com —London
- CRM software
- Hospitality
- Business development
Quick apply
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
13d
Customer Success Manager, UK
Modular Finance AB —London
- Hybrid work
- Presentation skills
- Travel
- Communication skills
HR Case Manager - Field Based ( Nationwide travel)
Iceland —South Croydon
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Asset Management Compliance Manager
Standard Life —London
- Up to £60 an hour
- Part-time
- Analysis skills
- Financial services
- Annual leave

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Customer Relations Executive

London Square -
Kingston upon Thames

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
On-site gym
Company pension
Tech scheme
Discounted gym membership
Employee discount
Gym membership
Life insurance

Qualifications

Communication skills

Full job description

About Us

At London Square, our success isn’t just about numbers – it’s about people, place and purpose. As a fast-growing developer focused on London, our mission is simple: to create places that reflect the capital at its best – dynamic, diverse and full of life. Over the past two years, we’ve brought more than £2bn of capital into London living - and we’re only getting started. We are part of Aldar, the UAE’s leading real estate developer, investor, and manager. Together, we are committed to creating world-class developments, anchored in high quality design, sustainability, and outstanding customer service.

About the Role & Team

As a key member of the Sales team and reporting into the Regional Sales Manager, you will play a vital role in maintaining exemplar standards across London Square’s on-site marketing suites and show homes, spread across multiple developments within our portfolio. Based on-site, your primary responsibility will be to uphold an exceptional sales environment and deliver a seamless customer journey.

Your role will focus on providing a world-class customer experience from the initial point of contact through to legal completion and handover, aiming to achieve a market-leading Net Promoter Score. Through effective communication with customers and agents, you will ensure a smooth, efficient process through to legal completion.

Key Responsibilities

Progress sales from reservation to completion, liaising with buyers, solicitors, and stakeholders.
Build and nurture strong relationships with purchasers, delivering a bespoke service.
Manage CRM systems to track interactions and milestones, ensuring smooth communication.
Lead on all formal communication to customers during their journey including options and choices selections, pre-completion correspondence and home demonstration appointments alongside the Customer Service Managers.
Provide updates on build stages through newsletters and personalised communication.
Organise and attend buyer-focused events, offering a premium experience.
Respond promptly and professionally to queries, ensuring resolutions meet buyer expectations.
Work closely with the Development Team to ensure we’re delivering customer-focused schemes.

Key Skills & Experience:

Empathy and Communication Skills: Able to understand and respond to customers' needs with empathy, fostering a positive customer experience.
Commitment to Service Quality: focused on delivering an exemplar standard of service that aligns with the company's vision for customer experience.
Detail-Oriented: Ensures that customer information, documents, and selections are accurately recorded and tracked.
Time Management: Capable of prioritizing tasks to ensure timely communication and project progression, especially around critical dates like legal completions.
Interpersonal Skills: Comfortable communicating with customers through various channels (phone, email, messaging apps) and maintaining a professional, friendly tone.
Knowledge of Housebuilding Processes: Understanding the stages from customer exchange to legal completion and handover.

What’s in it for you?

Ensuring you have a work-life balance and stay healthy and happy is important to London Square. We offer the following core benefits.

Competitive compensation package and discretionary bonus.
Group Pension Scheme and Life Insurance.

25 Days holiday plus bank holidays including a holiday trading scheme and long service days.

In addition to these core benefits, we offer other benefits which may result in tax or money savings. Some of these include:

Mobile phone Allowance
Dental Cover

Bupa Employee Assistance

Virtual GP Service

Salary sacrifice scheme for electric vehicles

Cycle to Work

Gym Membership corporate discounts

Health Cash Plan

Perkpal (shopping discounts)

Tech Scheme

Payroll Giving
Free onsite gym (head office)
Free breakfast & lunch (head office)

Our Commitment

Our success is driven by our people. We’re an energetic, entrepreneurial business where ideas are backed, responsibility comes early, and everyone plays a part in shaping what we build and how we work. As we grow, we’re looking for talented people who want to help make London a better place to live and who want to grow with us.

London Square are proud to be an equal opportunities employer. If you require support as part of your application or require more information please email [email protected].

At London Square, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

As part of our commitment to personal data privacy, we want to share how we will use your application data. This data will be held in our system to process your application to this role, and to consider you for any future opportunities which match your experience. For further information, please review our privacy policy Privacy Policy & Cookies | London Square.

Quick apply

Refine Your Search

customer relations manager jobs in west byfleet, sry

Customer Relations Executive

Customer Relations Manager – Kinglea Court

Operations Manager

Acct. Manager, Member Relations - UK & Ireland

People Operations Manager

Regional Customer Support Manager

People & Culture Advisor (6 Month Contract)

IT Operations Manager

People Support Advisor

EMEA Customer onboarding Lead

General Manager

Customer Experience Manager

Employee Relations Manager

Operations & Client Relations Executive

Employee Relations & Policy Manager

Agency Relations Manager (Remote)

Customer Onboarding Specialist

Customer Success Manager, UK

HR Case Manager - Field Based ( Nationwide travel)

Asset Management Compliance Manager

I want to receive the latest job alerts for customer relations manager in west byfleet, sry

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