Customer service supervisor Work, Jobs in West Drayton, Gtl (with Salaries)

Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
Customer Experience Supervisor
Wellbeing Medical Group —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
2d
QuickSTAT - Customer Service & Relationship Supervisor
Kuehne+Nagel —Staines-upon-Thames
- Customer service
- Time management
- Employee assistance programme
Customer Service Team Leader
Paddy Power —Cranford
- From £14.40 an hour
- Part-time
- Employee discount
- Sick pay
Assistant Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply
Garden Sundries Supervisor
Longacres —Addlestone
- Monday to Friday
- Team management
- Time management
- Free parking
- Employee discount
Quick apply
Multitrades Supervisor
BELFOR UK Ltd —London
- £50,000 - £52,000 a year
- Full-time
- English
- Bachelor's degree
- Plumbing
Quick apply
Store Supervisor
Aroma-Zone —London
- £14 an hour
- Full-time
- Sales
- Communication skills
- Employee discount
Quick apply
1h
Warehouse Supervisor
Longacres —Shepperton
- Monday to Friday
- Microsoft Excel
- Heavy lifting
- Customer service
- Free parking
- Employee discount
Quick apply
Assistant Store Manager
Oliver Peoples —London
- Leadership
Supervisor
Holland & Barrett —Putney
- £15.09 an hour
- Part-time
- Customer service
- Leadership
- Store discount
- Annual leave
10d
Assistant Store Manager - Westfield
Chisholm Hunter Ltd —West London
- Full-time
- Management
- Retail management
- Retail sales
- Store discount
- Annual leave
Quick apply
Supervisor - Inside Sales
Wesco —Uxbridge
- Full-time
- Sales
- Customer service
- Electrical experience
Retail Supervisor
Nisbets —London
- £32,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Employee discount
Warehouse Supervisor
Furniture Village —Maidenhead
- £35,000 - £38,500 a year
- Full-time
- Leadership
- Employee discount
Quick apply
Apprentice Retail Supervisor
Farmfoods —Ilford
- £13.61 an hour
- Full-time
- English
- Annual leave
- Employee discount
Quick apply
11d
Plant Area Supervisor
Thompson's Plant & Garden Centre —Chislehurst
- Weekend availability
- Management
- Supervising experience
- Team management
- Free parking
- Employee discount
Quick apply
11d
Assistant Store Manager
Ray-Ban —London
- Sales
- Leadership
Sales & Events Supervisor
Foxhills Club & Resort —Chertsey
- Weekend availability
- Microsoft Office
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d

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Sales Support Team Leader

Entel UK Ltd
Borehamwood

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Free parking
Casual dress
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
ERP systems
Sales administration
English
Microsoft Office
Administrative experience
Supervising experience
Mentoring
Organisational skills
IT
Communication skills

Full job description

Sales Support Team Leader

Full-time, permanent

Salary up to £35,000 per annum

Reporting to the Administration Manager. The Sales Support Team Leader will be responsible for supervising a team of sales support administration staff and overseeing day-to-day operations to ensure orders, quotes and enquiries are processed effectively and efficiently within a timely manner.

Role purpose:

Monitoring and supervising the Sales Support team to address priorities and achieve day-to-day operational requirements to ensure all quotes, orders and queries are processed in a timely manner, complaints and errors are rectified accordingly and escalated if necessary. Organising, delegating, and overseeing completion of work. Managing queries and resolving issues, creating a positive and product environment, whilst escalating problems to the Administration Manager.

Key responsibilities:

Understand all stages of the sales operations process so that you can manage the performance and quality of work of the team.
Be the first point of contact for the Sales Support team, overseeing and allocating work to ensure efficient operations.
Monitor and manage all aspects of the shared inboxes as well as ‘hand on’ sales order processing to include prioritising work to ensuring this is carried out.
Monitor and escalate issues/errors/complaints from both internal and external stakeholders.
Perform daily and weekly reporting to provide insight on performance and ensure that all tasks re being carried out.
Monitor orders that are pending due to awaiting information.
Monitor communications with the team and with other teams – making sure all queries are actioned.
Drive communication within the team and with all other functions within the wider Sales Operations function, via Teams and verbally.
Collaborate closely with the Administration Manager on all work-related matters.
Provide support to the Sales team and Management team, on any matters arising.
Perform any other ad hoc duties as required.
Deputise in the absence of the Administration Manager.

Skills & experience:

Proven experience in a busy sales administration team within a similar environment.
Experience supervising or mentoring a small team where accuracy, attention to detail and timeliness are all critical. You will need to motivate, supervise, quality check and support the team.
Excellent organisational skills with the ability to manage multiple priorities.
Strong attention to detail and a commitment to accuracy.
Confident communication skills, both written and verbal, and comfortable providing feedback to colleagues.
Proficient IT skills, including advanced Microsoft Office suite of Word and Excel, together with experience using CRM or ERP systems.

Personal attributes:

A professional and solutions-focused approach to customer service.
The ability to work under pressure whilst remaining calm.
Show initiative with the ability to work without supervision with impact and influence.
Numerical, logical and analytical in approach to work.
Detailed with high standards.

If you believe you have the skills and experience to contribute to Entel’s success and are eager to be part of a rapidly growing organisation, we would love to hear from you. All applications will be treated with the strictest confidence.

Candidates must live within a commutable distance of the office. Therefore applicants should ideally live in one of the following: Elstree, Borehamwood, Stanmore, Edgeware, Stanmore, Bushey, Watford, Harrow or Shenley or immediate surrounding area. If not please do NOT apply''

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

Casual dress
Company events
Free parking
On-site parking
Referral programme
Sick pay

Application question(s):

Do you have previous experience supervising or mentoring others?

Education:

GCSE or equivalent (preferred)

Experience:

Sales administration: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in west drayton, gtl

Sales Support Team Leader

Customer Experience Supervisor

Supervisor, Customer Service

QuickSTAT - Customer Service & Relationship Supervisor

Customer Service Team Leader

Assistant Store Manager - Canary Wharf

Garden Sundries Supervisor

Multitrades Supervisor

Store Supervisor

Warehouse Supervisor

Assistant Store Manager

Supervisor

Assistant Store Manager - Westfield

Supervisor - Inside Sales

Retail Supervisor

Warehouse Supervisor

Apprentice Retail Supervisor

Plant Area Supervisor

Assistant Store Manager

Sales & Events Supervisor

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