Team leader Work, Jobs in West Drayton, Gtl (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Inclusion & Outcomes Lead
Head Office —London
- Up to £70,000 a year
- Full-time
- Travel
- Leadership
- School
- Employee assistance programme
- Employee discount
11d
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
9d
Customer Service Team Leader
Tracker —Uxbridge
- Hybrid work
- Management
- Customer service
- Supervising experience
5d
Leisure Team Leader
Village Hotels - Farnborough - Leisure —Farnborough
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Recruitment & Training Lead (20 hours per week)
Guardian Angel Carers —Shepperton
- £13,676 a year
- Part-time
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
4d
Engagement Lead
Scrumconnect Consulting —Staines-upon-Thames
- £450 - £550 a day
- Organisational skills
- Communication skills
2d
Clinical Governance Lead
West London NHS Trust —Southall
- £55,524 - £62,652 a year
- Full-time
9d
Office Team Leader
Williams Lea —London
- £36,000 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
COP - Trust Delivery Lead
St John Ambulance —Feltham
- Driving
2d
Customer Service Team Leader
SSP —Hounslow
- £16.46 an hour
- Weekend availability
Quick apply
Team Leader
Accordia Care —Epsom
- £35,468 a year
- 12 hour shift
- Free parking
Quick apply
5d
IPS Team Leader
Sovereign & Bale —Hounslow
- £40,505 - £49,527 a year
- Full-time
- Management
- Business development
- Travel
Quick apply
10d
Team Leader
Change Grow Live —Newham
- £36,101.10 - £38,114.53 a year
- Management
- Annual leave
- Employee discount
6d
Private Secretary and Strategic Office Lead to the CEO
Uxbridge College —Uxbridge
- £51,623 - £53,968 a year
- Full-time
- Microsoft Office
- Project management
- Communication skills
- Free parking
- Annual leave
11d
Gardener Team Leader
E-Gardens —Hampstead
- £18.50 - £20.00 an hour
- Full-time
- Team management
- Power tools
- Hand tools
Quick apply
8d
Customer Service Desk Shift Lead
VIRTUS Data Centres —West Drayton
- 12 hour shift
- Microsoft Office
- IT
- Communication skills
6d
Facilities Team Leader
BRC Jobs —Bracknell
- £36,390 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Holiday Camp Team Leader
Heston in the community —Hounslow
- £15 - £17 an hour
- Part-time
- Childcare
- Working with children
- First Aid Certification
Quick apply
10d
Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
4d

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team leader jobs near west drayton, gtl

Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

team leader jobs in west drayton, gtl

Customer Experience Team Leader

Inclusion & Outcomes Lead

Customer Service Team Leader

Customer Service Team Leader

Leisure Team Leader

Recruitment & Training Lead (20 hours per week)

Engagement Lead

Clinical Governance Lead

Office Team Leader

COP - Trust Delivery Lead

Customer Service Team Leader

Team Leader

IPS Team Leader

Team Leader

Private Secretary and Strategic Office Lead to the CEO

Gardener Team Leader

Customer Service Desk Shift Lead

Facilities Team Leader

Holiday Camp Team Leader

Sales Support Team Leader

I want to receive the latest job alerts for team leader in west drayton, gtl

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