Client experience manager Work, Jobs in West End, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Client Success Manager - Fully Remote
Impact Clients —London
- £8,000 - £12,000 a month
- Full-time
- Remote
- Google Suite
- Sales
- English
Quick apply
Client Relationship Manager
Partner Capital —Mayfair
- £44,700 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Business development
Quick apply
7d
CLIENT MANAGER
Further Group —London
- Communication skills
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
4d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Client Experience Manager
Hermès Paris —London
- Full-time
- Hybrid work
- Hospitality
- Management
- Sales
2d
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
4d
Client Experience Supervisor
The Watches of Switzerland Group —Bond Street Station
- Serving
- Sales
- Supervising experience
- Employee assistance programme
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
Senior Account Manager Client Service - Remote
Optum —London
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
2d
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Client Success Onboarding Manager
Anaqua —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
Event Manager (Auditorium)
Royal Albert Hall —London
- £47,250 - £54,000 a year
- Full-time
5h
Junior Client Success Manager
Kitt —London
- £36,000 - £46,000 a year
- Full-time
- Customer service
- Driving
- Communication skills
Quick apply
Client Success Manager
Charles Cameron & Associates —Southwark
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Client Experience Senior Manager
Chanel —London
- Full-time
- Management
- Project management
- Communication skills
- Employee assistance programme
- Employee discount
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
14d

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client experience manager jobs near west end, gtl

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client experience manager jobs in west end, gtl

Client Engagement Manager

Customer Experience Manager

Client Success Manager - Fully Remote

Client Relationship Manager

CLIENT MANAGER

Executive Assistant to CEO

Customer Experience Manager

Client Experience Manager

Office Manager / Facilities Manager

Client Experience Supervisor

Programme Manager (Contract)

Senior Account Manager Client Service - Remote

Head of CS - Under 18s Services

Client Success Onboarding Manager

Event Manager (Auditorium)

Junior Client Success Manager

Client Success Manager

Client Services Manager

Client Experience Senior Manager

Corporate Guest Services Manager

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