Customer experience associate Work, Jobs in West End, Gtl (with Salaries)

Digital Commerce Data Analyst
Ralph Lauren —London
- Hospitality
- SQL
3d
Summer QA Tester & Product Associate Intern
Marketpal Ltd —London
- From £13 an hour
- Hybrid work
- Software development
- Internship
Quick apply
Retail Sales Associate
Turnbull and Asser —London
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Store discount
- Employee discount
Quick apply
Sales Associate
APEX COMMERCIAL LTD —Shoreditch
- £27,420.00 - £32,289.55 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
Sales Associate
Luca Faloni —London
- Part-time
- Microsoft Excel
- Sales
- Customer service
- Employee discount
Quick apply
1d
Sales Associate
Juno —London
- £25,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
4d
Associate Property Broker
Greystone Global Real Estate —Mayfair
- £35,000 - £120,000 a year
- Part-time
- Administrative experience
- Organisational skills
- Profit sharing
- Annual leave
Quick apply
Seasonal Sales Associate, Tommy Hilfiger Brompton Road
Tommy Hilfiger —Knightsbridge
- Part-time
- Communication skills
2d
Lounge Associate
Sloane Square Hotel —London
- £13.10 an hour
- Weekend availability
- Bilingual
- Serving
- Hospitality
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Sales Associate
GRANADO —London
- £27,513.20 a year
- Full-time
- Sales
- English
- Patient care
- Flexitime
- Employee discount
Quick apply
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
7d
Business Associate
Kyriba —London
- £40,300 - £51,100 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Counter Associate - 'The Ordinary' - Selfridges, Oxford Street
DECIEM —London
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Fulham
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Associate
Ernest Jones —Stratford
- £14 an hour
- Full-time
- Employee discount
5d
Customer Experience Associate
IFRS Foundation —London
- CRM software
- Microsoft Excel
- Customer service
5d
Sales Associate
KMMF Limited —Abbey Wood
- £490 - £650 a week
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
2d
Sales Associate
Sunglass Hut —London
Urban Outfitters Sales Associate - Camden, London
Urban Outfitters —London
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
12d

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Digital Commerce Data Analyst

Ralph Lauren -
London

Apply Now

Job details

3 days ago

Qualifications

Hospitality
Power BI
Tableau
SQL

Full job description

Ref #

W175223

State/Region

London

Department

Data Analytics

Location

United Kingdom

City

London

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

Key role in the EMEA E-commerce analytics team ensuring they will deliver insights, reporting, and advanced analytics to drive business decisions and support optimizing the digital customer journey, customer services, and performance marketing.

You will solve complex business problems / challenges through data analytics and will story-tell the actionable insights to the key stakeholders to drive and encourage data-driven decision making.

Building key relationships with internal and external stakeholders, RLE associates and other analysts around the business - and become an SME for one of the RLE teams i.e. Performance Marketing, and will own and maintain that dialogue whilst also pro-actively delivering innovative and creative analytics in that space.

ESSENTIAL DUTIES & RESPONSIBILITIES

Develop a reporting suite that clearly and accurately demonstrate ROI and profitability, from campaigns, collections, customer journeys, digital product, and merchandise product perspective using Adobe, Microstrategy tools, across a range of metrics that cover all stages of the consumer journey, transactions and voice of the customer interactions.
Creation and maintenance of reports and dashboards using web analytics data and data visualisation tools, with the ambition to automate all reporting across the business, whilst monitoring the core KPIs vs. targets.
Proactively seek to solve complex business problems/challenges through data analytics and will translate data into actionable insights and drive data-driven decision making.
Play a key role in the experimentation process and UX improvements through A/B & MVT tests
Monitor competitors’ activities and provide updates on best cases and market trends.
Become the E-commerce team's analytics power user, promoting tool awareness and capability (adobe)
Monitor competitors’ activities and provide updates on best cases and market trends.
Liaise with appointed external agencies who are supporting digital analytics.
Perform QA testing on web analytics tracking implementations to ensure data accuracy and integrity.
Conduct validation of tagging, data layers, and event tracking across Adobe and other analytics tools.
Partner with developers and product teams to identify and resolve tracking issues before release.
Create and maintain QA testing checklists and documentation to standardize validation processes.
Support A/B test setup with pre- and post-launch QA to verify correct experiment configuration and data collection.

EXPERIENCE, SKILLS & KNOWLEDGE

Knowledge and experience in
- Ecommerce Analytics
- Adobe Analytics / Adobe CJA
- Tableau
- Power BI
Nice to have:
- Adobe Tag Manager
- Adobe Experience Platform Debugger
- Observe Point
- MicroStrategy
- SQL

Apply Now

Refine Your Search

customer experience associate jobs in west end, gtl

Digital Commerce Data Analyst

Summer QA Tester & Product Associate Intern

Retail Sales Associate

Sales Associate

Sales Associate

Sales Associate

Front Desk Guest Service Associate

Associate Property Broker

Seasonal Sales Associate, Tommy Hilfiger Brompton Road

Lounge Associate

Sales Associate

E-Commerce Customer Support Associate (Full Time)

Business Associate

Counter Associate - 'The Ordinary' - Selfridges, Oxford Street

JUNIOR SALES ADVISOR

Sales Associate