Runnymede Borough Council is looking for a Revenues Inspector to join our Revenues Team. This is an exciting opportunity to play a key role in ensuring that Council Tax and Business Rates records are accurate, helping to maximise income that supports essential local services for our residents and businesses.
As a Revenues Inspector, you will undertake inspections across the borough to identify changes affecting Council Tax and Business Rates liability. You will gather and assess information, investigate complex cases, work closely with internal departments and external organisations, and support the maintenance of accurate property and taxation records.
The role involves both office-based and on-site work, providing a varied workload and the opportunity to make a tangible difference to the council's finances and service delivery.
Key responsibilities include:
- Conducting inspections of domestic and commercial properties.
- Identifying new, altered, occupied or unoccupied properties liable for Council Tax or Business Rates.
- Gathering and recording detailed information to support accurate taxation records.
- Preparing completion notices for newly built or altered properties.
- Liaising with the Valuation Office Agency, businesses, residents and professional rating agents.
- Supporting the maximisation of the Council's tax base and New Homes Bonus income.
- Representing the Council at Valuation Tribunals or Magistrates' Court where required.
- Working collaboratively with Planning, Building Control, Housing, Customer Services and Recovery teams.
About you
We are looking for someone who:
- Has excellent communication and interpersonal skills.
- Can work confidently with members of the public, businesses and professional organisations.
- Has strong investigative and analytical abilities.
- Is organised, resilient and able to manage competing priorities.
- Can work independently whilst maintaining high levels of accuracy.
- Is comfortable using computer systems and handling sensitive information.
- Demonstrates a strong commitment to customer service.
Previous experience within Council Tax, Business Rates, inspections, enforcement, customer service, property-based investigations or a similar field would be advantageous, although full training will be provided to the right candidate.
Benefits
- Flexible working and Flexi-leave
- 29 Days annual leave, plus bank holidays
- Excellent Pension Scheme
- Free Parking
- Training and development opportunities
- Payment of one professional membership per annum
- Cycle to work + further related discounts
- Season ticket loan
- Health insurance plan after 1 years’ service/ Dental after 3 years' service
- Employee Assistance Programme (EAP)
- Mileage
We are looking for someone who:
- Has excellent communication and interpersonal skills.
- Can work confidently with members of the public, businesses and professional organisations.
- Has strong investigative and analytical abilities.
- Is organised, resilient and able to manage competing priorities.
- Can work independently whilst maintaining high levels of accuracy.
- Is comfortable using computer systems and handling sensitive information.
- Demonstrates a strong commitment to customer service.
Previous experience within Council Tax, Business Rates, inspections, enforcement, customer service, property-based investigations or a similar field would be advantageous, although full training will be provided to the right candidate.
Essential
- Five GCSEs (Grades A-C / 4-9), including English and Maths.
- Ability to manage workloads effectively and meet deadlines.
- Experience using IT systems to input, retrieve and manage information.
Desirable
- Knowledge of Council Tax and/or Business Rates.
- Experience in a visiting or inspection role.
- Experience working with commercial and domestic customers.
- Understanding of data protection principles.
- Knowledge of the Runnymede area.
Interviews scheduled for the w/c 05/10/2026
Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.
From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.
As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.
All applications are handled in compliance with our privacy policy
Use of AI in your application
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
