Client advisor Work, Jobs in West Horsley (with Salaries)

Customer Care Advisor
Voo Veterinary Group —Ripley
- £25,500 - £30,000 a year
- Part-time
- Microsoft Word
- Front desk
- IT
- Annual leave
- Employee discount
Quick apply
Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover
Reducing the Risk of Domestic Abuse —Thames Valley
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Working with children
- No degree
Quick apply
GUCCI Client Advisor - Westfield
Gucci —London
- Full-time
6d
Independent Living Advisor
People Places Lives Ltd. —Camden Town
- £28,860 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
GUCCI Client Advisor - Part Time (Heathrow Airport, Terminal 4)
Gucci —London
- Part-time
- Sales
- English
6d
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Customer Service Advisor (Entry-Level)
Khoshi Global LTD —Iver
- £350 - £550 a week
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Flexible schedule
Quick apply
10d
Customer Service Advisor (Concierge), London HQ
Orlebar Brown —London
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee discount
4d
GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)
Gucci —London
- Weekend availability
- Sales
- English
6d
Customer Success Advisor, Event Solutions
Cvent —London
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
- Work from home
6d
Full-Time Client Advisor F/M - Lighthouse London Soho
Moncler —London
- Full-time
- Sales
- English
- Communication skills
Client Care Advisor
Tiffany & Co. —London
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Flexible schedule
16h
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
BOTTEGA VENETA - Client Advisor - Harrods
Bottega Veneta —London
- Full-time
- Microsoft Outlook
- Leadership
10d
PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Client Advisor F/M - London Harrods
Moncler —London
- Full-time
- Sales
- English
- Communication skills
Client Advisor - Harrods
VALENTINO S.p.A. —London
- Weekend availability

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Customer Care Advisor

Voo Veterinary Group -
Ripley

Quick apply

Job details

Permanent | Part-time | Full-time
£25,500 - £30,000 a year

Benefits

Annual leave
Employee discount

Qualifications

Microsoft Word
Veterinary experience
Front desk
IT
NVQ
Communication skills

Full job description

Client Care Advisor (CCA) / Receptionist – Join the Voo Vets Family!

Location: Our Ripley Site

Hours: Full-time, 40 hours per week (Monday–Friday with 1:3 Saturdays), part time is also available

Salary: £25,500 - £30,000 DOE

Be the heartbeat of our practice

Why this role matters….

At Voo Vets, our Customer Care Advisors don’t just work on reception – they shape how our clients feel about us.

You are the first smile a client sees, the calm and reassuring voice on the phone, and the person who helps both pets and owners feel confident they’re in safe hands. From the first enquiry to the moment a client leaves our practice, you play a vital role in delivering a warm, professional and consistent experience.

If you love people, thrive in a fast-paced environment, and take pride in delivering outstanding service every day, this role is for you.

The role at a glance

As a Customer Care Advisor, you’ll be responsible for supporting the smooth day-to-day running of the practice while delivering an exceptional client experience for every pet and owner.

From managing appointments and handling enquiries to processing payments and supporting the wider team, you are a key link between our clients and our clinical teams.

From the client’s perspective, you are the face of Voo Vets and their first point of contact.

Key responsibilities

The client experience

Ensure the reception area is clean, tidy, welcoming and professional at all times

Be visible, approachable and proactive in supporting clients

Build strong, trusting relationships that encourage long-term client loyalty

Maintain attractive and well-stocked retail and pet gift displays

Face-to-face client contact

Greet clients warmly and professionally on arrival

Book appointments, manage admissions and discharges efficiently

Communicate clearly with clients, building rapport and confidence

Anticipate, identify and resolve client concerns promptly and professionally

Provide attentive support to key clients

Telephone calls & digital communication

Answer phone calls and emails in a friendly, professional manner

Quickly understand client needs and take appropriate action

Take accurate, detailed messages and pass them to the correct team member

Follow up on missed or cancelled appointments in line with practice procedures

Manage delays sensitively by keeping clients informed and reassured

Service promotion & recommendations

Support the growth of the practice by welcoming new and second-opinion clients

Confidently discuss healthcare plans with new and existing clients

Offer guidance on retail products and services available

Manage repeat prescription requests in line with protocols, Administration & systems

Complete administrative and operational tasks during non-consulting times as directed

Use practice management systems accurately and efficiently

Attend and contribute to reception team meetings

Provide feedback on processes and protocols when requested

Support cover for annual leave within your clinic and across other Voo clinics where required

Key Performance Indicators Client satisfaction and feedback

Appointment utilisation and follow-ups

Accuracy of bookings, messages and records

Contribution to team efficiency and collaboration

What we’re looking for

Essential

At least 1 year’s experience in a customer-facing role (e.g. hospitality, retail, medical or similar)

Excellent communication skills – confident, empathetic and professional

Comfortable discussing services, plans and recommendations with clients Strong

IT skills with good attention to detail

Ability to multitask and stay organised in a busy environment

A proactive, positive, “can-do” attitude

Ability to take initiative and work autonomously

Preferred

Experience in a veterinary, medical or healthcare setting

NVQ Level 4 in Customer Service

Progression

This role offers a clear pathway into the Customer Service Manager (CSM) pathway, with opportunities for development and progression within Voo Vets.

If Voo is the company for you, we would love to hear from you

Apply now and become part of the Voo Vets family!

Pay: £25,500.00-£30,000.00 per year

Benefits:

Employee discount

Work Location: In person

Quick apply

Refine Your Search

client advisor jobs in west horsley

Customer Care Advisor

Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover

GUCCI Client Advisor - Westfield

Independent Living Advisor

GUCCI Client Advisor - Part Time (Heathrow Airport, Terminal 4)

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor (Entry-Level)

Customer Service Advisor (Concierge), London HQ

GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)

Customer Success Advisor, Event Solutions

Full-Time Client Advisor F/M - Lighthouse London Soho

Client Care Advisor

Client Engagement Manager

Customer Service Coordinator

Front of House & Office Coordinator

BOTTEGA VENETA - Client Advisor - Harrods

PRADA Client Advisor Shoes, Selfridges

Client Advisor F/M - London Harrods

Client Advisor - Harrods

I want to receive the latest job alerts for client advisor in west horsley

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