duty manager Work, Jobs in west kensington (with Salaries)

Duty Manager (VA)
Virgin Active —London
- Full-time
- Hospitality
- Communication skills
- Employee discount
Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Construction
- Profit sharing
- Annual leave
Quick apply
Operations Manager - Wandsworth
Gravity —London
- £42,075.50 a year
- Weekend availability
- Organisational skills
- Leadership
- Time management
- Employee discount
9d
Duty Manager
Virgin Active —London
- £30,285 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
Duty Manager (Aircraft Appearance)
OCS Group —London
- Leadership
- Communication skills
Quick apply
Duty Pharmacy Manager - Kennington FTC
Tesco UK —Kennington
- Up to £52,000 a year
- Part-time
- IT
Building Manager
Sky Happiness Property Management (UK) Company Limited —London
- £50,000 - £70,000 a year
- Full-time
- Management
- Maintenance
- English
- Free parking
Quick apply
Duty Manager
Everyman Media —Hampstead
- Up to £14.71 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
3d Leisure —London
- £30,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Gym membership
Quick apply
2d
Entertainment Manager
Bam Karaoke Box —London
- £42,500 - £48,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
17h
Assistant Manager
Starbucks —London
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Office Manager
Daisy Communications LTD —Battersea
- Up to £40,000 a year
- Full-time
- Communication skills
- Referral programme
Quick apply
1d
Duty Manager
Millennium Hotel and Resorts UK —London
- Full-time
- Hotel
- Organisational skills
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Sales Professional
Ralph Lauren —London
- Full-time
- Hospitality
- Merchandising
- Communication skills
- Employee discount
Family Activities Manager
Virgin Active —London
- Up to £33,800 a year
- Full-time
- Management
- Organisational skills
- Employee discount
Business Development Manager
Optimal Group —London
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Profit sharing
- Annual leave
Quick apply
Facilities Manager – London
World Team USA —London
- Maintenance
Site Escort
Equans —Westminster
- £13.45 an hour
- Part-time
- Communication skills
- Employee assistance programme
Home Stylist
OKA DIRECT LIMITED —London
- Full-time
- Customer service
- Merchandising
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Deputy Manager
Monica Vinader —London
- Management
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Duty Manager (VA)

Virgin Active -
London

Apply Now

Job details

Full-time

Benefits

Discounted or free food
Company pension
Employee discount

Qualifications

Hospitality
Communication skills

Full job description

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects.

As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community.

The Role

Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.
Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.
Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.
Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.
Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot
opportunities and execute hospitality gestures confidently.
Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.
Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.
Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.
Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.
Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.
Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.
Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else.
Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience.

What we need from you

A natural storyteller who can turn small details into big emotions.
Previous experience of working in a customer centric role.
Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.
Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.
Good communication skills.
Flexibility to work across Virgin Active’s shifts, activations, and events.

Our Perks

30 days (including bank holidays) annual leave – and we want you take them
Access to The Peoples Pension, with our contributions at 3%
Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
Access to ePoints, offering loads of online discounts to retailers.
Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor

Apply Now

Refine Your Search

duty manager jobs in west kensington

Duty Manager (VA)

Client Project Manager / Refurbishment & Maintenance

Operations Manager - Wandsworth

Duty Manager

Duty Manager (Aircraft Appearance)

Duty Pharmacy Manager - Kennington FTC

Building Manager

Duty Manager

Duty Manager

Entertainment Manager

Assistant Manager

Office Manager

Duty Manager

Sales Professional

Family Activities Manager

Business Development Manager

Facilities Manager – London

Site Escort

Home Stylist

Deputy Manager

I want to receive the latest job alerts for duty manager in west kensington

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