Client success manager Work, Jobs in West London, Gtl (with Salaries)

Client Services Manager
Socaan Business Solutions Ltd —London
- £3,800 - £4,300 a month
- Full-time
- Management
- Customer service
- English
Quick apply
3h
Customer Success Manager
Mentorhero —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
Quick apply
Client Success Manager
MVF —London
- Up to £40,000 a year
- Hybrid work
- Management
- Microsoft Office
- Presentation skills
- Annual leave
Enterprise Customer Success Manager
Semble —London
- £70,000 - £90,000 a year
- Hybrid work
- Microsoft Excel
Quick apply
7d
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
13d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Customer Success Manager / Responsable Succès Client
Adzuna —London
- Full-time
- Hybrid work
- Master's degree
Quick apply
Senior Customer Success Manager
Stream —London
- Hybrid work
- Travel
- Financial services
- Annual leave
- Work from home
Quick apply
13d
Senior Client Success Manager
Salary Finance —London
- Hybrid work
- Communication skills
- Sick pay
Senior Client Success Manager
Artificial Labs Ltd —London
- Hybrid work
- Google Suite
- Communication skills
- Employee assistance programme
- Life insurance
7d
Senior Client Success Manager
Vita Mojo —London
- Full-time
- Hybrid work
- Hospitality
- Annual leave
- Flexitime
Quick apply
Senior Client Success Manager
Rithum —London
- Remote
- Marketing
- Salesforce
- Bachelor's degree
- Annual leave
- Employee assistance programme
Customer Success Manager (B2B SaaS)
NextStep —London
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Human resources
Quick apply
Senior Student Success Manager
Blue Education —London
- £42,000 - £48,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Client Success Manager
Reed & Mackay —London
- Project management
- Bachelor's degree
- Communication skills
Quick apply
4d
Adviser Success Manager (North West)
Timelineapp Tech Limited —London
- Full-time
- Hybrid work
- Business development
- Travel
- Flexible schedule
Quick apply
7d
Customer Success Manager
Enfuce —London
- Organisational skills
- Communication skills
- Banking
- Annual leave
Customer Success Manager
Jigsaw Tech —London
- £44,000 - £48,000 a year
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Negotiation
10d
Senior Customer Success Manager
YOOBIC —London
- Hybrid work
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Patchwork —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- AI
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for client success manager in west london, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client success manager jobs near west london, gtl

Client Services Manager

Socaan Business Solutions Ltd
London

Quick apply

Job details

Permanent | Full-time
£3,800 - £4,300 a month
3 hours ago

Benefits

Transport links

Qualifications

Management
Customer service
English
Account management
Leadership

Full job description

About the Role:

Socaan Business Solutions Ltd, we bring that same standard to client support, service delivery, and business operations. We help clients receive dependable support, clear communication, and practical solutions that keep their work moving smoothly.

We are looking for a Client Services Manager who can take ownership of client relationships and day to day service delivery. You are not just answering questions; you are building trust, solving problems, improving client satisfaction, and making sure services are delivered professionally and on time. You will work closely with operations, administration, customer support, and management teams to ensure every client receives a consistent and reliable experience.

Why Work With Us?

The Environment: Our office is based at 10 York Road in Waterloo, a central London location with excellent transport links and access to a strong professional business community.

Client Focused Work: You will work directly with clients, internal teams, and service partners to make sure expectations are clear and issues are resolved quickly.

Leadership Opportunity: This role gives you the chance to guide service standards, improve client communication, support team workflows, and influence how client services are delivered.

Professional Growth: We support practical learning and development in account management, service delivery, communication, customer experience, and business operations.

Business Impact: Your work will help improve client retention, service quality, customer satisfaction, and the overall reputation of the company.

Key Responsibilities:

Client Relationship Management: Act as a main point of contact for assigned clients, maintain professional communication, and build strong working relationships.

Service Delivery: Monitor service requests, follow up on client needs, coordinate internal teams, and ensure agreed tasks are completed on time.

Issue Resolution: Handle client concerns professionally, investigate problems, escalate when required, and follow through until issues are resolved.

Team Coordination: Work with customer service, operations, administration, and technical teams to ensure smooth service delivery.

Client Reporting: Prepare updates, service summaries, performance notes, and basic reports for clients and management when required.

Process Improvement: Identify recurring client issues, recommend workflow improvements, and help improve service standards.

Account Support: Assist with renewals, client onboarding, service changes, and account administration where needed.

Stakeholder Communication: Explain updates, timelines, and solutions clearly to clients and internal teams.

What We Are Looking For:

Experience: 3 plus years of experience in client services, customer success, account management, service delivery, or customer service leadership.

Client Management Skills: You can build trust, manage expectations, handle concerns, and maintain professional relationships with clients.

Communication: You can speak and write clearly, professionally, and confidently with clients, team members, and managers.

Organisation: You can manage multiple client requests, track follow ups, meet deadlines, and keep accurate records.

Problem Solving: You can identify issues, find practical solutions, and know when to escalate concerns.

Leadership Ability: You can support team workflows, guide service quality, and help improve day to day client operations.

Mindset: You are service focused, reliable, calm under pressure, and proactive. You understand that strong client service is about trust, consistency, and follow through.

Pay: £3,800.00-£4,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

client success manager jobs in west london, gtl

Client Services Manager

Customer Success Manager