Director Work, Jobs in West London, Gtl (with Salaries)

Operations Director
Lane7- Operations —London
- Up to £140,000 a year
- Full-time
- Hospitality
- Bar
- Continuous improvement
- Referral programme
Quick apply
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Associate Director - Business Transformation
SHI International Corporation —London
- £120,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
Head of Customer Excellence (FTC)
Benifex —London
- £77,500 - £95,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
11d
Head of Customer Service
WSET —London
- £55,000 - £65,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
4h
Creative Director
Ragged Edge —London
- From £90,000 a year
- Hybrid work
- Team management
- Life insurance
Director, Program Delivery Management
Mimecast —London
- £104,000 - £156,000 a year
- Team management
- Agile
- AI
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Employee discount
Quick apply
Director of Strategic Operations
Maya Strategic Solutions Ltd —London
- £94,654 - £160,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
6h
Deputy Director of Customer Success (maternity cover)
Enroly —London
- £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Work from home
- Life insurance
Quick apply
7d
Senior Director, Enterprise Program Management
CFA Institute —London
- £100,000 - £200,000 a year
- Full-time
- PMP
- Agile
- Financial services
- Annual leave
6d
Head of Deal Desk - International
Anthropic —London
- £285,000 a year
- Hybrid work
- Bachelor's degree
- Communication skills
- Flexible schedule
Operations Director
WSH Support Office —London
- Full-time
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Senior Director, People Operations
Legora —London
- £251,600 - £296,000 a year
- Full-time
- Human resources
- Training & development
- Leadership
Part time HR Director / Head of HR
Baldwin Doherty Partners —London
- £50,000 - £150,000 a year
- Part-time
- Management
- Supervising experience
- Human resources
Quick apply
Account Director-UK
Accommodations Plus International —London
- £55,000 - £60,000 a year
- Full-time
- Remote
- CRM software
- Marketing
- Hotel
Quick apply
Studio Director
The Proud Project —Chiswick
- From £48,000 a year
- Full-time
- Hybrid work
- Hospitality
- Business development
- Recruiting
- Sick pay
Quick apply
14d
Assistant Director - Strategy, Communications and Advocacy
Competition & Markets Authority —London
- £84,800 - £90,500 a year
- Part-time
- Presentation skills
- Leadership
- Employee assistance programme
- Employee discount
11d
Creative Director
Artsy and Artnet —London
- £110,000 - £130,000 a year
- Full-time
- Hybrid work
- Team management
- AI
- Leadership
- Employee assistance programme
13d
Client Director
Collingwood Group —London
- £110,000 - £140,000 a year
- Full-time
- Hybrid work
- Budgeting
- Negotiation
Quick apply
12d

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director jobs near west london, gtl

Operations Director

Lane7- Operations -
London

Quick apply

Job details

Full-time
Up to £140,000 a year

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Private medical insurance
Referral programme

Qualifications

Hospitality
Succession planning
Senior management experience
Team leadership
Stakeholder liaison
Talent acquisition
Profit & loss
Compliance management
Stakeholder coordination
Continuous improvement
Recruiting
Operational strategy development
Management reporting
Leadership
Communication skills
Growth strategy
Corporate regulatory compliance oversight
Operations leadership experience
Stakeholder management

Full job description

Operations Director – UK-based with regular travel across UK, Europe and Ireland

About Us

Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.

Could you be what we’re looking for?

This is a rare and genuinely exciting opportunity to join Lane7 Group at a pivotal point in its international expansion. As Operations Director, you will provide senior strategic and operational leadership across the entire Lane7 Group estate, working directly with the CEO and Founder to set the direction of the business and ensure the group has the operational capability to support its ambitious growth plans.

The Role

You will lead a talented senior operations team including a Head of Operations who owns all site deliverables and standards, a Head of Gaming & Facilities, and a Health & Safety and Compliance Officer empowering them to deliver excellence across the estate while you focus on strategy, international expansion, and building the frameworks that will take Lane7 Group to the next level.

This is a role for a proven, commercially astute senior leader who is as comfortable shaping long-term strategy as they are rolling their sleeves up when the business needs it.

Key Responsibilities include:

Strategic Leadership

Define and execute the operational strategy across all Lane7 Group venues and territories, aligned to the group’s growth ambitions.
Partner with the COO and Board to shape expansion plans, new venue pipelines, and market entry strategies across the UK, Europe, and Ireland.
Build scalable operational frameworks, governance structures, and toolkits that support a rapidly growing multi-brand, multi-territory estate.
Lead the senior operations leadership team, setting clear direction, priorities, and accountability across all functions.

International Expansion

Lead the operational workstream for new venue openings across the UK, Germany, Ireland, and new European markets.
Develop and own the group’s new venue opening playbook, ensuring every launch delivers to full brand and operational standards.
Support site assessment, due diligence, and early-stage planning for new Lane7 Group venues.
Build and maintain the operational infrastructure required to manage a growing international estate effectively.

Commercial Performance & Governance

Hold overall P&L accountability across the Lane7 Group venue portfolio.
Work with the Head of Operations to monitor and drive commercial performance across the estate, stepping in at a strategic level where intervention is needed.
Provide regular operational performance reporting to the Board, with clear insight into trading, risks, and opportunities.
Ensure the group meets all regulatory, compliance, and governance obligations across every territory.

Senior Team Leadership

Line manage and develop the Head of Operations, Head of Gaming & Facilities, and H&S & Compliance Officer.
Create a high-performing, collaborative senior operations team with clear ownership, strong communication, and shared standards.
Partner with HR on senior talent acquisition, succession planning, and leadership development across the operations function.
Represent the operations function at Board and investor level, communicating performance, risks, and strategic priorities clearly & credibly.

Brand & Guest Experience

Be the ultimate custodian of the Lane7 Group guest experience across all brands and territories.
Work with the Head of Operations and brand teams to ensure operational delivery fully supports the group’s positioning and commercial objectives.
Use guest feedback, NPS, and market insight to inform strategic decisions and drive continuous improvement.

To be a success with Lane7, you’ll have:

Essential

A proven senior operations leader with multi-site, multi-territory experience in hospitality, leisure, entertainment, or F&B.
Experience operating at Director or equivalent level with P&L accountability across a significant venue portfolio.
A track record of leading senior operations teams and building high-performing functions.
Strong international operations experience, ideally across the UK and at least one European market.
Exceptional strategic thinking combined with the pragmatism to drive execution through others.
Outstanding communication and stakeholder management skills, including Board-level engagement.
A genuine passion for guest experience and social entertainment.

Desirable

Direct experience in competitive socialising, experiential entertainment, or premium bar and dining.
Multi-brand operational leadership experience.
Experience operating in Germany, Ireland, or other European markets.
A second European language is an advantage, though not essential.

What We’ll Offer

Salary - Up to £140k Per Annum (Depending on Experience)
Performance bonus
28 days holiday per year (Plus 1 day holiday for every year worked - Up to 5 years)
Private Health insurance & benefits through Vitality
Company pension contribution
Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
25% off food and drink
Get involved with different social activities throughout the year through our team social calendar
Annual team awards party
Cycle2Work scheme partnered with Halfords
Refer a friend scheme

Fancy being part of it all? Apply Now

INDHEADOFFICE

Quick apply

Refine Your Search

director jobs in west london, gtl

Operations Director

Head of Customer Experience

Associate Director - Business Transformation

Head of Customer Excellence (FTC)

Head of Customer Service

Creative Director

Director, Program Delivery Management

Head of Customer Experience

Director of Strategic Operations

Deputy Director of Customer Success (maternity cover)

Senior Director, Enterprise Program Management

Head of Deal Desk - International

Operations Director

Senior Director, People Operations

Part time HR Director / Head of HR

Account Director-UK

Studio Director

Assistant Director - Strategy, Communications and Advocacy

Creative Director

Client Director

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