Hotel front office manager Work, Jobs in West London, Gtl (with Salaries)

Front Office Manager
IBIS —London
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
2h
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Front Office Manager
Bvlgari Hotel London - Front Office —London
- Full-time
- Customer service
- English
- Hotel
Quick apply
2d
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
9d
Front Office Manager
MHDV —London
- £36,500 a year
- Hotel
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Operations Manager
Fulham Pier Hotel —London
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Annual leave
Quick apply
12d
Hotel Reservations Supervisor
Hurley House Hotel —Hurley
- £40,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
5d
Assistant Front Office Manager - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £36,157.80 a year
- Full-time
- Microsoft Outlook
- Hotel
- Front desk
- Employee discount
- Referral programme
Front Office Manager
Vignette Collection —London
- Weekend availability
- Management
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Front Office Supervisor
The Kensington —London
- £29,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
Hotel Manager
St Ermin's Operating UK Limited - Executive Office —London
- Up to £95,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
Quick apply
Reception Manager
The May Fair Hotel —London
- Full-time
- Customer service
- English
- Microsoft Office
- Referral programme
Quick apply
1d
Front Office Manager
Millennium Hotel and Resorts UK —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Front Office Supervisor/Duty Manager
London Bloomsbury Square Hotel —London
- From £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
9d
Front Office Manager
Cambridge House —London
- Weekend availability
- Hotel
- Leadership
- Communication skills
Quick apply
Front Office Manager
Dalata —North London
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee assistance programme
Quick apply
Assistant Front Office Manager
Andaz Liverpool Street —London
- From £38,800 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Duty Manager
Andaz Liverpool Street —London
- £35,213 a year
- Full-time
- Hotel
- Organisational skills
- Café
- Employee assistance programme
- Employee discount
9d
Front Of House Manager
NOVOTEL —London
- £38,000 a year
- Weekend availability
- Hotel
- Leadership
- Hotel experience
- Employee discount
Quick apply
9d
Duty Manager
Vignette Collection —London
- Weekend availability
- Hotel
- Leadership
- Annual leave
- Employee assistance programme

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Front Office Manager

IBIS -
London

Quick apply

Job details

Full-time
2 hours ago

Benefits

Employee discount

Qualifications

English
Leadership

Full job description

Company Description

Welcome to ibis London Canning Town. We combine the comfort of a 196-room in one of East London's fastest-growing areas with the energy of Chill#08, our cafe-bar serving cocktails, coffee wit live music, and local charm.

From the O2 to ExCeL, the city buzzes around us, and we reflect that same energy inside. Whether you're welcoming a business traveller, a concert-goer, or a curious local, you'll be at the heart of the action.

Job Description

As our Front Office Manager, you're not just managing a desk, you're managing first impressions. You'll lead the front office operation with enthusiasm and purpose, making sure your team delivers warm welcomes, smooth stays, and genuine connections.

You'll be hands-on, visible, and inspirational, building a culture of service, accountability, and fun.

What the role looks like

Guest journey and experience

Deliver service excellence throughout the guest journey, pre-arrival to post-checkout
Manage day-to-day front office operations, including the Night Team
Handle complaints with confidence and empathy, using feedback as a tool to grow
Lead TrustYou and other guest feedback platforms, championing a proactive response culture
Shape the lobby and arrival experience with the Chill#08 team so the ground floor feels like a place to stay in, not walk through
Promote the ALL Loyalty Programme through genuine recognition, and drive upselling across services

Team leadership

Inspire, train, and support your team, from recruitment to daily motivation. Recruit for personality as much as experience, then train the technical side.
Lead by example on shift, setting the tone for the guest experience..
Ensure all team members understand brand standards and deliver consistently
Conduct regular performance check-ins and encourage development

Operations and commercial control

Manage reservations, walk-ins, room allocations, and overbooking situations smartly
Ensure all , reporting and billing procedures are accurate and secure
Collaborate daily with all deprtmenrs to ensure smooth operations
Monitor local events (O2, ExCeL, and more) and adjust plans to maximise revenue and service delivery
Support the hotel's Green Key sustainability programme on the front office side, from guest communication to team training

Qualifications

Previous experience in a front office leadership role
Strong system knowledge; Opera Cloud or a similar PMS is a bonus
A team motivator who communicates with clarity and care
Calm under pressure and solutions-focused, especially in guest-facing challenges
A natural host: confident, approachable, and hospitality-minded
Able to work shifts, weekends, and holidays as part of a rotating leadership schedule
Fluent English; additional languages are a plus
Eligible to live and work in the UK

Additional Information

Why Join Us?

Innovative Environment: Be part of a forward-thinking organization where your ideas matter.
Opportunity to grow in the company
Career Growth: We invest in our people and offer opportunities for professional development.
Supportive Team: Work with a group of dedicated and passionate professionals.
Competitive Compensation: We offer a comprehensive salary and benefits package.
Free Bonus Break – 3 free weekends to spend in Accor hotel in the UK – (up to availability)
Discount for you and your friends & family in all Accor Hotel worldwide

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®

Quick apply

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hotel front office manager jobs in west london, gtl

Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager

Assistant Operations Manager

Hotel Reservations Supervisor

Assistant Front Office Manager - London Marriott Hotel Regents Park

Front Office Manager

Front Office Supervisor

Hotel Manager

Reception Manager

Front Office Manager

Front Office Supervisor/Duty Manager

Front Office Manager

Front Office Manager

Assistant Front Office Manager

Duty Manager

Front Of House Manager

Duty Manager

I want to receive the latest job alerts for hotel front office manager in west london, gtl

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