Senior recruitment Work, Jobs in West Midlands (with Salaries)

Senior Administrator
BetPro IQ Limited —Halesowen
- £16,000 - £20,000 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
12d
Executive assistant
Sense —Birmingham
- £41,769 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Senior Operations Manager QSR
Ballantine Recruitment —Birmingham
- £60,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
2d
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
10d
Regional Director - Education (SEND)
Esland —Birmingham
- £85,000 a year
- Full-time
- Hybrid work
- Childcare
- Travel
- School
- Annual leave
Quick apply
3d
Service Manager - Assessment Service
Dudley Metropolitan Borough Council —Brierley Hill
- £60,913 - £64,869 a year
- Hybrid work
- Driving
- Leadership
- Communication skills
11d
Senior Data and Performance Analyst
TBC —Bromsgrove
- £51,000 - £56,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Free parking
- Profit sharing
Team Leader
Walsall Council —Walsall
- £42,839 - £46,142 a year
- Full-time
- English
- Tax experience
- Flexitime
10d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Senior Health Improvement Practitioner
Dudley Metropolitan Borough Council —St. James's
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
3d
Neurodevelopmental Service Lead (Adult ASD Service)
Worcestershire Workforce —Redditch
- £62,321 - £72,416 a year
- Part-time
- Psychology
- In-person
- Leadership
- Free parking
Quick apply
12d
Investigations Manager [QA]
BBC —Birmingham
- £63,000 - £94,000 a year
- Full-time
- Analysis skills
2d
Managing Director
Executive —Solihull
- Full-time
- Analysis skills
- Leadership
- Time management
- Free parking
- Annual leave
Quick apply
Employee Relations Specialist (Change & Transformation) - Fixed Term Contract 12 Months
Independent Office for Police Conduct —Birmingham
- £52,499 a year
- Hybrid work
- Analysis skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
3d
Senior Psychotherapist - Bayberry
UK Addiction Treatment Centres —Birmingham
- £40,000 a year
- Full-time
- Computer literacy
- Master's degree
- Bachelor's degree
Quick apply
HR Business partner
Keys Group —Halesowen
- Up to £55,000 a year
- Travel
- Human resources
Quick apply
Senior Business Excellence Lead - Strategy & Operations
Jaguar Land Rover —Wolverhampton
- £52,000 - £58,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
12d
Senior Propositions Manager
OSB Group —Wolverhampton
- Up to £65,000 a year
- Full-time
- Product management
- Travel
- Agile
- Annual leave
Strategic People Partner
Birmingham City University —Birmingham
- £52,462 - £60,842 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- University
9d
Senior Logistics Coordinator - Floorcoverings Department
Wattrus Group Limited —Solihull
- £26,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply

I want to receive the latest job alerts for senior recruitment in west midlands

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior recruitment jobs near west midlands

Senior Administrator

BetPro IQ Limited
Halesowen

Quick apply

Job details

Part-time
£16,000 - £20,000 a year
12 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Regulatory reporting
Administrative experience
Compliance management
Organisational skills
Communication skills

Full job description

BETPRO IQ LIMITED

JOB DESCRIPTION

Title: Senior Administrator (Operations, Compliance & Customer Support)

Location: Office-based (Romsley, UK)

Company: BetPro IQ

Reports to: Founders / Directors

Renumeration: Generous base salary & benefits

______________________________________________________________________________

Role Overview

BetPro IQ is seeking a highly organised and commercially aware Senior Administrator to work closely with the founders in building and scaling the company’s operational backbone.

This is a hands-on, high-impact role where you will not only manage day-to-day administrative and customer processes, but also help design and implement core functions across:

· Finance

· Customer Support

· Safer Gambling

· AML / CDD / EDD compliance

· Reporting & operational controls

You will play a key role in helping BetPro IQ grow in a compliant, structured, and scalable way, aligned with UK regulatory expectations.

Key Responsibilities

Operations & Administration

· Build and manage core administrative processes across the business

· Support directors with day-to-day operational coordination

· Maintain accurate internal records, logs, and audit trails

· Assist in hiring coordination and onboarding of new team members

· Help develop internal policies, SOPs, and process documentation

Customer Support & Player Interaction

· Support the setup and day-to-day running of the customer support function

· Handle customer queries (email, chat, phone where required)

· Conduct outbound customer calls where necessary (including compliance or safer gambling interactions)

· Ensure high standards of customer experience aligned with regulatory requirements

Safer Gambling & Compliance Support

· Assist in monitoring and managing safer gambling alerts and triggers

· Support customer interactions relating to responsible gambling

· Maintain logs of interventions, restrictions, and customer communications

· Assist in affordability checks and customer reviews

· Work closely with compliance leadership to ensure adherence to UKGC expectations

AML / CDD / EDD (Financial Crime)

· Perform and support Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks

· Review customer documentation (ID, source of funds, etc.)

· Monitor and escalate suspicious activity to senior management / MLRO

· Maintain accurate AML records and case files

· Assist in ongoing monitoring of high-risk customers

Reporting & Data Management

Produce daily / weekly internal reports across:

· Finance

· Customer activity

· Safer gambling interactions

· AML / compliance metrics

· Support development of dashboards and reporting frameworks

· Ensure data accuracy and consistency for regulatory reporting

Building & Scaling Functions

Help design and implement:

· Customer support workflows

· Safer gambling processes

· AML procedures

· Support recruitment and training of future team members

· Act as a key operational “bridge” between directors and growing teams

Skills & Experience

Essential:

Previous experience in:

· Operations / compliance-heavy administrative role

· Strong organisational and multitasking skills

· Excellent written and verbal communication (including customer calls)

· Comfortable handling sensitive customer and financial information

· High attention to detail and audit mindset

· Proactive, hands-on attitude with ability to work in a startup environment

Desirable:

Experience with:

· Betting / gaming / fintech / regulated environment OR

· UK Gambling Commission frameworks

· Safer gambling / responsible gambling processes

· AML / KYC tools and systems

Understanding of:

· CDD / EDD / source of funds checks

· Customer risk profiling

· Experience helping build or scale operational teams

Personal Attributes

· Highly trustworthy and discreet

· Process-driven but adaptable

· Comfortable working directly with founders

· Strong sense of ownership and accountability

· Calm under pressure and able to prioritise effectively

What Success Looks Like (First 6–12 Months)

· Core admin and reporting processes established

· Functional customer support operation in place

· Documented safer gambling and AML workflows

· Clear reporting delivered to directors weekly

· Contribution to hiring and structuring initial operations team

Why This Role Matters

This is a foundational hire for BetPro IQ. You will help shape how the business operates day-to-day and ensure it grows with strong compliance, structure, and customer integrity at its core.

Pay: £16,000.00-£20,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior recruitment jobs in west midlands

Senior Administrator

Executive assistant

Senior Operations Manager QSR

Customer Service Contact Centre Manager

Regional Director - Education (SEND)

Service Manager - Assessment Service

Senior Data and Performance Analyst

Team Leader

National Contract Manager

Senior Health Improvement Practitioner

Neurodevelopmental Service Lead (Adult ASD Service)

Investigations Manager [QA]

Managing Director

Employee Relations Specialist (Change & Transformation) - Fixed Term Contract 12 Months

Senior Psychotherapist - Bayberry

HR Business partner

Senior Business Excellence Lead - Strategy & Operations

Senior Propositions Manager

Strategic People Partner

Senior Logistics Coordinator - Floorcoverings Department

I want to receive the latest job alerts for senior recruitment in west midlands

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected