Delivery manager Work, Jobs in West Norwood, Gtl (with Salaries)

Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Delivery Manager
Key4Life —London
- £40,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Store Manager
Iceland —London
- £36,000 - £44,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
5d
Delivery Manager
Royal Borough of Greenwich —London
- £49,056 - £52,194 a year
- Full-time
- Mentoring
- In-person
- Annual leave
- Employee discount
Farm Shop General Manager/Operations Manager
Marvellous Greens & Beans —London
- £33,000 - £35,000 a year
- Full-time
- Serving
- Management
- Supervising experience
- Free parking
- Store discount
Quick apply
MASSIMO DUTTI GENERAL MANAGER BROMLEY
INDITEX —Bromley
- Full-time
- Sales
- Leadership
Quick apply
Service Delivery Manager
Sanctuary Group —London
- £47,319 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
SEND Schools Commissioning & Delivery Lead
Excelcare Holdings —Bromley
- £65,000 - £72,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Service Delivery Manager (UK)
Ness Digital Engineering —London
- Full-time
Delivery Manager
Hawk-Eye Innovations (HEI) —London
- £42,000 - £66,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Annual leave
- Employee discount
5d
Delivery Manager
GFT Technologies SE —London
- Hybrid work
- Leadership
- Banking
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
13d
VRES Contact Centre Manager
Metropolitan Police —Charlton
- £37,510.00 - £45,207.75 a year
- Weekend availability
- Customer service
- Microsoft Office
- Analysis skills
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Senior Capital Delivery Manager
Royal Borough of Greenwich —London
- £71,181 - £74,802 a year
- Full-time
- Communication skills
4d
Customer Services Manager
Global Switch —London
11d
Senior Agile Delivery Manager
Reward Gateway —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- No experience needed
Quick apply

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Client Retention Manager

Hackstons
London

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year

Benefits

Store discount
Company pension
Employee discount

Qualifications

Content creation
Organisational skills
Financial services
Account management
Leadership
Communication skills

Full job description

Client Retention Manager: Alternative Assets / Private Clients / Unregulated Investments

Location: The Gherkin Building, London (Office‑Based)

Salary: Up to £50,000 Depending on Experience

Contract: Full-time, Permanent

About Hackstons

Hackstons is a London-based luxury asset firm specialising in fine wine, rare whisky and alternative investments. We support private clients in building long‑term wealth through premium asset ownership, backed by education, secure storage and a curated retail experience.

With a growing base of private cask clients, we are investing in strengthening our client engagement, retention, and long-term value delivery.

The Role

We are seeking an experienced and commercially focused Client Retention Manager to take ownership of client engagement and long-term value across our growing client base. This role is central to how we retain clients, increase lifetime value, and influence client behaviour over time. You will be responsible for ensuring clients remain engaged, informed, and aligned with long-term holding strategies, while maximising repeat investment and reducing attrition. You will act as a key voice of the business, delivering market insight, investment context, and strategic guidance, while reinforcing Hackstons’ position as the trusted partner in managing and ultimately exiting client assets.

This is not a passive relationship management role. It requires someone who can actively shape client thinking, drive retention strategies, and take ownership of client outcomes.

Key Responsibilities

· Manage ongoing relationships with cask investors via phone, Zoom and in-person meetings and host clients at our Knightsbridge retail space when required.

· Deliver the client retention strategy and increase lifetime value

· Identify and address attrition risks early

· Provide market updates and educate clients on long‑term holding strategies

· Support clients through their full journey, ensuring a premium experience

· Produce written/video content for client updates

· Track and report on retention metrics (LTV, repeat investment, engagement)

What We’re Looking For

Essential:

· 3–5 years’ experience in customer retention, account management or similar role

· Background in financial services, investments or alternative assets

· Strong communication skills with high‑value clients

· Proven success managing high value client relationships and ability to explain complex investment concepts clearly

· Strong organisational skills and ability to manage a large client base.

Desirable:

· Personal interest or experience in investing (traditional or alternative).

· Content creation experience (written or video).

· Credible and confident with high-net-worth clients.

· Commercially minded with strong understanding of investor behaviour

What We Offer

· Ownership of a high‑value, growing client base

· Central role in shaping retention strategy and client experience

· Exposure to alternative investments and HNW clients

· Collaborative, ambitious environment

· Company pension

· Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years)

· Staff discount in our Knightsbridge retail experience

Job Types: Full-time, Permanent

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Are you comfortable educating clients on long‑term investment strategies and guiding them away from premature exit?
Do you have experience explaining financial or investment‑related concepts to clients? (market conditions, asset performance)
Do you have experience working with private clients, HNW individuals or in a investment environment?
Have you managed a portfolio of clients where you were responsible for retention, engagement, or influencing client decisions?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in west norwood, gtl

Client Retention Manager

Delivery Manager

Service Delivery Manager

Store Manager

Service Delivery Manager

Delivery Manager

Farm Shop General Manager/Operations Manager

MASSIMO DUTTI GENERAL MANAGER BROMLEY

Service Delivery Manager

Deputy Manager

SEND Schools Commissioning & Delivery Lead

Service Delivery Manager (UK)

Delivery Manager

Delivery Manager

Customer Service Manager

VRES Contact Centre Manager

Massimo Dutti Operations Manager- Regent Street

Senior Capital Delivery Manager

Customer Services Manager

Senior Agile Delivery Manager

I want to receive the latest job alerts for delivery manager in west norwood, gtl

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