Service delivery manager Work, Jobs in West Sussex (with Salaries)

Outreach Team Leader
Change Grow Live —West Sussex
- £36,101.10 - £38,114.53 a year
- Travel
- Leadership
- Annual leave
- Employee discount
National Contract Manager
Atlas Workplace Services —Guildford
- £63,000 - £65,000 a year
- Customer service
- Travel
- Leadership
Quick apply
Partnerships and Community Manager
Chaotic —Redhill
- £40,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Organisational skills
Quick apply
6d
Deputy Manager – Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £40,000 a year
- Full-time
- Supervising experience
- Rehabilitation centre
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
Site Facilities Manager
The Aldingbourne Trust —Fontwell
- £35,000 a year
- Full-time
- Maintenance
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
11d
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
HR Officer (L&D and HR Operations)
More House School —Farnham
- £34,000 - £38,000 a year
- Full-time
- Human resources
- In-person
- Training & development
Quick apply
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
13d
Data Delivery Manager
Ageas —Reigate
- Full-time
- Hybrid work
- School
Service Desk Manager
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Contract Manager
Pinnacle Group —Brighton
- £42,000 - £45,000 a year
- Monday to Friday
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
10d
Community Operations Manager
WSCC —Chichester
- £64,682 - £68,330 a year
- Full-time
- Team management
- Travel
- Budgeting
- Annual leave
- Employee assistance programme
14d
Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Equalities Diversity and Inclusion Manager
Brighton & Hove City Council —Hove
- £57,775 - £63,123 a year
- Full-time
- Presentation skills
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Property Manager
Tates Property Limited —Hassocks
- £40,000 - £60,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Supervising experience
Quick apply
Democratic Services Officer Higher
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Field Delivery Manager
Johnson Controls —Bordon
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Employee discount
- Referral programme
12d

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Outreach Team Leader

Change Grow Live -
West Sussex

Apply Now

Job details

Permanent
£36,101.10 - £38,114.53 a year

Benefits

Annual leave
Company pension
Employee discount
Flexible schedule
Referral programme

Qualifications

Performance management
Experience working with individuals experiencing homelessness
Partnership building
Safeguarding procedures
Experience working with individuals with substance use disorders
Leadership
Team motivation leadership

Full job description

Overview:

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

A fantastic, opportunity has arisen to become a Team Leader for the new Drug & Alcohol Response Team (DART), leading an outreach team that supports service users who are sleeping rough/homeless to access harm reduction, support and drug & alcohol treatment. As a part of the Change Grow Live West Sussex Drug & Alcohol Wellbeing Network, you’ll help people get to where they want to be and make a difference in their lives.

The DART Team Leader will manage the implementation and ongoing delivery of this exciting new service. You will be responsible for a team who will undertake outreach work across the county as part of a multi-disciplinary approach to reduce homelessness and engage people who use substances into treatment.

This will involve travel, assertive engagement and flexible hours where needed. The team will provide wraparound support to rough sleepers and will work directly with West Sussex Districts and Boroughs, emergency accommodation and other relevant services.

You will have experience of leading and managing staff, engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions. You will need to be able to travel across the county independently and efficiently so use of a car is essential.

Where: West Sussex

Hours: 37.5 per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities:

About the role:

Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users reaching their full potential as individuals and community members.
Lead on the recruitment, selection and induction of new staff.
Lead by example in creating a professional and positive team culture focused on excellent service delivery.
Ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
Support the Deputy Service Manager in the continual development and improvement of service delivery.
Develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
Work as part of the Operational Leadership Team to support the management of our buildings and satellites to ensure we have safe and welcoming environments for staff and service users.

About you:

Experience and knowledge of working with people who are at risk of, or are homeless
Experience of working with adults experiencing difficulties around substance use and multiple complexities.
Excellent knowledge of drugs and alcohol and their effects.
Line management experience
The ability to lead, empower and motivate a team.
Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.
The ability to foster new partnerships and to maintain positive relationships with partner agencies.
Knowledge of a range of psychosocial and evidence-based interventions around substance use.
Knowledge and experience of community-based support/outreach practices.
Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
Communicate confidently and effectively, verbally and in writing.
Respond flexibly to the demands of the post.
The ability to keep calm under pressure.
Show commitment to facilitating positive outcomes for Adults.

What we will give to you:

25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
Contributory pension scheme
A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
A friendly and supportive team
Training, career development & progression opportunities
Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time): CGL points 31 to 33 (£36,101.10 - £38,114.53) ILW / OLW /Fringe: N/A - Outside London Weighting Area Closing Date: 24/8/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Katherine Wadbrook | [email protected] : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Apply Now

Refine Your Search

service delivery manager jobs in west sussex

Outreach Team Leader

National Contract Manager

Partnerships and Community Manager

Deputy Manager – Primrose Lodge

Operational Resilience and Readiness Manager

Site Facilities Manager

Bespoke Relocation Manager

HR Officer (L&D and HR Operations)

Dual Site General Manager

Data Delivery Manager

Service Desk Manager

Contract Manager

Community Operations Manager

Head of Corporate Operations

Equalities Diversity and Inclusion Manager

MSP 3rd Line Service Desk Technician

Property Manager

Democratic Services Officer Higher

Operations / Service Director

Field Delivery Manager

I want to receive the latest job alerts for service delivery manager in west sussex

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