Customer care specialist Work, Jobs in West Wycombe, Bkm (with Salaries)

Patient Services Administrator
Apodi ltd —Maidenhead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Work from home
Quick apply
5d
Support Worker
Glenholme Specialist Healthcare —Hemel Hempstead
- £12.75 - £12.95 an hour
- Weekend availability
- No experience needed
- Care plans
- Paid training
- Employee assistance programme
Quick apply
Trainee Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Eton
- £28,000 - £31,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
National Account Executive Convenience & Travel
Allwyn UK —Watford
- Hybrid work
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Eton
- £28,000 - £31,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Trainee Quantity Surveyor
Collard Group Ltd —Eversley
- From £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Life insurance
- Referral programme
Quick apply
Hospitality Services Manager
Maria Mallaband Care Group —Aylesbury
- £41,514 a year
- Full-time
- Hospitality
- Hotel
- No degree
- Employee assistance programme
- Employee discount
12d
Business Account Manager - Discounters
KP Snacks —Slough
- Full-time
- Hybrid work
- Flexitime
- Employee discount
Quick apply
People Operations Specialist
Pegasystems —Reading
- Microsoft Excel
- Customer service
- Microsoft Office
Payroll Analyst EMEA - Fixed Term Contract, end of June 2027
Dynatrace —Maidenhead
- Full-time
- Spanish
- Microsoft Excel
- English
- Employee stock purchase plan
- Annual leave
da Vinci Cardiovascular Program Specialist
Intuitive Surgical —Reading
- Day shift
- Nursing
- Anatomy knowledge
- Bachelor's degree
Customer Support Specialist
The Electric Car Scheme —Hayes
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
7d
Warehouse Operative Nights
Evri —Hemel Hempstead
- £14.35 - £21.53 an hour
- Overtime
- Annual leave
Resourcing Co-ordinator - Rotational Resident Doctors
London North West University Healthcare NHS Trust —London
- £33,262 - £36,027 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Hospice
5d
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
12d
Customer Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
6d
Support Worker
Walsingham Support —Rickmansworth
- £12.71 an hour
- Full-time
- No experience needed
- Employee assistance programme
Quick apply
Depot Supervisor
LF&E Refrigerated Transport —High Wycombe
- £39,780 - £42,003 a year
- Overtime
- Supervising experience
- Driving
- Leadership
- Employee assistance programme
4d
Principal Regulatory Affairs Specialist (UK, IVDR) Remote UK
Cepheid —Amersham
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Annual leave
12d

I want to receive the latest job alerts for customer care specialist in west wycombe, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Patient Services Administrator

Apodi ltd -
Maidenhead

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
5 days ago

Benefits

Company pension
Work from home
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
Microsoft Office
Data entry
Organisational skills
Communication skills
Time management

Full job description

Patient Services Administrator

Location: Maidenhead (Hybrid Working, minimum 2 days in the office)
Salary: £26,000-£28,000 (depending on experience) + Benefits

Join Apodi and Help Make a Difference to Patients' Lives

Are you an experienced administrator with excellent organisational skills and a passion for delivering outstanding service? Do you enjoy working in a fast-paced environment where your work directly supports patients and healthcare professionals?

At Apodi, we are looking for a compassionate, proactive, and detail-oriented Patient Services Administrator to join our growing team. This is an exciting opportunity to play a key role in supporting healthcare programmes that positively impact patients across the UK.

About the Role

As a Patient Services Administrator, you will be at the heart of our operational team, providing essential administrative support across our healthcare projects. Acting as a central point of contact for patients, carers, nurses, NHS Healthcare Professionals, and homecare delivery providers, you will help ensure the smooth delivery of safe, effective, and patient-centred care.

This is a varied role that requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities within a busy and supportive team environment.

About Apodi

Founded in 2006, Apodi is a specialist healthcare solutions provider focused on developing and delivering innovative programmes on behalf of our pharmaceutical clients.

Everything we do is centred around improving patient outcomes and creating value for patients, the NHS, and the pharmaceutical industry.

Our Values

Caring
We put patients at the heart of everything we do.

Candid
We build honest, transparent relationships based on trust and integrity.

Performing
We strive for excellence and deliver exceptional results for our clients, patients, and colleagues.

Key Responsibilities

Act as a first point of contact for patients and carers, delivering a professional, empathetic, and high-quality service.
Manage patient referrals and appointments using the Apodi Patient Management System.
Coordinate nurse diaries and schedule patient appointments.
Process incoming and outgoing telephone calls and respond to patient and healthcare professional enquiries.
Upload and maintain accurate patient records and documentation within internal systems.
Prepare and send required documentation to NHS Trusts and other stakeholders.
Conduct weekly reconciliation activities to ensure patient records are accurate and complete.
Support pharmacovigilance activities by processing and documenting adverse events within the Radar AE system.
Maintain accurate data entry across patient management, appointment, reporting, and adverse event systems.
Support shared mailbox management and correspondence handling.
Assist with incoming and outgoing post.
Contribute to audits, reporting, and quality improvement initiatives.

About You

We are looking for someone who is:

Highly organised and able to manage multiple priorities effectively.
Detail-oriented with excellent accuracy and attention to detail.
A strong communicator with excellent written and verbal communication skills.
Confident speaking with patients and healthcare professionals over the telephone.
Proactive, adaptable, and keen to learn new systems and processes.
A team player who builds positive working relationships with colleagues and stakeholders.
Passionate about providing excellent customer service.

Essential Requirements

Previous administration experience.
Strong customer service skills.
Ability to handle confidential and sensitive information appropriately.
Excellent time management and organisational skills.
Experience working effectively as part of a team.
GCSE (or equivalent) Grade 4/C or above in English and Maths.
Good working knowledge of Microsoft Office applications, including Word, Excel, and Teams.

Desirable

Experience working within a healthcare environment.
Familiarity with patient management systems.
Understanding of healthcare administration processes.

What We Offer

Competitive salary range of £26,000-£28,000 (depending on experience)
Hybrid working model
Flexible working arrangements and excellent work-life balance
Company pension scheme
Life assurance
Supportive and collaborative working environment
Opportunity to make a genuine difference to patients' lives

Interested?

If you would like to find out more about this opportunity, please contact:

Rebecca King [email protected]
01628 500897

Apply today and join a team dedicated to improving patient outcomes through exceptional care and service.

Job Types: Full-time, Permanent

Benefits:

Company pension
On-site parking
Work from home

Work Location: Hybrid remote in Maidenhead SL6 7QU

Quick apply

Refine Your Search

customer care specialist jobs in west wycombe, bkm

Patient Services Administrator

Support Worker

Trainee Customer Resolutions Advisor

HR Advisor - Health and Social Care

National Account Executive Convenience & Travel

HR Advisor - Health and Social Care

Trainee Quantity Surveyor

Hospitality Services Manager

Business Account Manager - Discounters

People Operations Specialist

Payroll Analyst EMEA - Fixed Term Contract, end of June 2027

da Vinci Cardiovascular Program Specialist

Customer Support Specialist

Warehouse Operative Nights

Resourcing Co-ordinator - Rotational Resident Doctors

Lead Agent

Customer Advisor

Support Worker

Depot Supervisor

Principal Regulatory Affairs Specialist (UK, IVDR) Remote UK

I want to receive the latest job alerts for customer care specialist in west wycombe, bkm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected