Aftersales manager Work, Jobs in West Yorkshire (with Salaries)

Aftersales Manager
Mastershield Motor Group Ltd. —Leeds
- £42,000 - £48,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
Quick apply
7d
Aftersales Manager - Toyota
Vantage Motor Group —Leeds
- £67,000 - £72,000 a year
- Full-time
- Customer service
- Annual leave
Group Parts Manager
D. M. Keith —Leeds
- Full-time
- Continuous improvement
- Team management
- Travel
Regional Head of Business
Command —Morley
- £65,000 - £70,000 a year
- Weekend availability
- Sales
- Computer literacy
- Organisational skills
Quick apply
Service Manager -BYD
Riverside Motors —Wakefield
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee discount
Service Administration Manager
Pelican Engineering —Castleford
- £38,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Supervising experience
Quick apply
13d
Service Manager
Vertu Motors —Leeds
- £70,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee discount
Quick apply
Workshop Controller
JCT600 —Batley
- Full-time
- Annual leave
- Referral programme
Quick apply
Workshop Controller
SANDAL WAKEFIELD BMW —Wakefield
- Monday to Friday
- Quality control
- Annual leave
Front of House Manager
JCT600 —Leeds
- Full-time
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Referral programme
Quick apply
Operation Manager
Novara —Glossop
- £28,669.70 - £45,585.89 a year
- Part-time
- Team management
- Quality control
- In-person
- Store discount
- Employee discount
Quick apply
Full Time Sales & Design Consultant Kave Home
Redbrick —Batley
- Weekend availability
- Employee discount
Process Safety Manager
ITM Power PLC —Sheffield
- Full-time
- Engineering
- Organisational skills
- Training & development
- Free parking
- Employee assistance programme
Quick apply
General Manager
Marshall Motor Group —Doncaster
- Monday to Friday
- Sales
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
Senior Business Development Manager Hydrogen
ITM Power PLC —Sheffield
- Full-time
- Sales
- Engineering
- Business development
Quick apply
BMW Workshop Manager
Sytner —Sheffield
- Continuous improvement
- Organisational skills
- Training & development
- Employee discount
14d
Sales Growth and Customer Experience Manager
Ashbrow Garage Ltd —Huddersfield
- From £36,000 a year
- Full-time
- Customer service
- In-person
Quick apply
Business Manager
Evans Halshaw —Wakefield
- Training & development
- Communication skills
- Annual leave
- Employee discount
Quick apply
TPI Account Manager
United Gas and Power —Guiseley
- Monday to Friday
- Business development
- No degree
- Organisational skills
- Annual leave
Quick apply
Commercial Finance Projects Manager
ITM Power PLC —Sheffield
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
Quick apply

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aftersales manager jobs near west yorkshire

Aftersales Manager

Mastershield Motor Group Ltd.
Leeds

Quick apply

Job details

Permanent | Full-time
£42,000 - £48,000 a year
7 days ago

Benefits

Employee mentoring programme
Company pension
Company events
Private medical insurance

Qualifications

CRM software
Vehicle service booking
Stakeholder liaison
Complaint handling
Supervising experience
Team management
Automotive service
Organisational skills
Computer skills
Management reporting
Customer interaction
Training & development
Leadership
Communication skills

Full job description

About the Role

We are seeking an experienced Aftersales Manager to oversee customer service, vehicle-service administration, aftersales workflows, and day-to-day team performance.

You will coordinate service activities, monitor customer enquiries, maintain service standards, support employees, and work with operational teams to deliver a professional customer experience.

This opportunity is suitable for someone with established experience in automotive aftersales, customer service, service operations, or dealership administration.

Why Join Us?

Operational Responsibility

Take ownership of aftersales workflows, customer service standards, team coordination, and daily performance.

Automotive Environment

Develop your career within a business focused on vehicle services, customer care, and automotive operations.

Career Development

Build broader experience across aftersales management, service operations, customer retention, and team leadership.

Customer Impact

Help maintain responsive communication and consistently high standards throughout the customer journey.

Key Responsibilities

Manage daily aftersales and customer-service activities
Coordinate customer enquiries, bookings, and service requests
Monitor service workloads and operational priorities
Support employees with customer and administrative issues
Maintain accurate customer and vehicle-service records
Monitor customer satisfaction and response times
Resolve routine complaints and service concerns
Coordinate with workshop, sales, administration, and operational teams
Monitor outstanding work and customer follow-ups
Prepare aftersales reports and performance summaries
Maintain service procedures and customer communication standards
Support warranty and service-document administration
Review customer feedback and identify improvement opportunities
Assist with team training and performance development
Maintain appropriate handling of customer information
Support customer-retention and service-improvement activities
Monitor key service-performance indicators
Ensure established company procedures are followed

What We Are Looking For

Experience

Three or more years of experience in automotive aftersales, vehicle servicing, customer operations, dealership administration, or a related field
Experience coordinating customer-service or operational workflows
Previous responsibility for supporting or supervising team members
Experience resolving customer concerns and maintaining service standards
Automotive or dealership experience is preferred

Skills

Strong customer-service and communication abilities
Good team-management and organisational skills
Confident problem-solving and decision-making
Ability to coordinate multiple priorities and deadlines
Strong attention to detail and record accuracy
Comfortable using Microsoft Office, CRM platforms, and automotive service systems
Good reporting and performance-monitoring abilities
Professional client and stakeholder communication
Ability to remain organised during busy service periods
Responsible approach to confidential customer information

Education

Qualifications in Business, Automotive Management, Customer Service, or a related subject are beneficial
Relevant professional experience may be considered in place of formal qualifications

Pay: £42,000.00-£48,000.00 per year

Benefits:

Company events
Company pension
Employee mentoring programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

aftersales manager jobs in west yorkshire

Aftersales Manager

Aftersales Manager - Toyota

Group Parts Manager

Regional Head of Business

Service Manager -BYD

Service Administration Manager

Service Manager

Workshop Controller

Workshop Controller

Front of House Manager

Operation Manager

Full Time Sales & Design Consultant Kave Home

Process Safety Manager

General Manager

Senior Business Development Manager Hydrogen

BMW Workshop Manager

Sales Growth and Customer Experience Manager

Business Manager

TPI Account Manager

Commercial Finance Projects Manager

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