Service desk support Work, Jobs in Westcliff On Sea, Ess (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
6d
Service Desk Analyst (1st Line Support)
Utilize —Basildon
Quick apply
13d
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
8d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Employee Relations Advisor
Arcus FM —Upminster
- Up to £42 an hour
- Full-time
- Management
- Microsoft Office
- Travel
- Annual leave
Quick apply
4d
Operational Support Officer
HM Courts & Tribunal Service —Canterbury
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
1d
Administrator - Desk Side Services
HCLTech —Basildon
- £24,420 - £34,000 a year
- Windows
- Organisational skills
- In-person
Quick apply
6d
Machine Service Representative
Safetykleen —Basildon
- £28,500 - £37,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SQL
- Employee discount
- Sick pay
Quick apply
19h
Service Desk Technician - Chelmsford
John White PM LTD —Chelmsford
- £24,420 - £29,000 a year
- Overtime
- Azure
- Customer service
- Windows
- Sick pay
Quick apply
10d
Help Desk Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Area Cleaning Supervisor
Neatwork Services Ltd —Southend-on-Sea
- £13,520 - £25,000 a year
- Part-time
- Supervising experience
- School
Quick apply
12d
Receptionist (Part-time)
Broadway Veterinary Group —Herne Bay
- From £13.47 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
4h
1st Line Technician
Cyan Consultancy Ltd —Aylesford
- £23,000 - £25,000 a year
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
Senior Administrator
Provide CIC —Maldon
- £25,760 - £27,476 a year
- Part-time
- Nursing home
- Microsoft Office
- Administrative experience
3d
Skills Account Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £30,000 - £35,000 a year
- Monday to Friday
- CRM software
- Microsoft Outlook
- Microsoft Office
Quick apply
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
10d
Mechanical Project Manager (HVAC / Air Conditioning & Ventilation)
Athena Mechanical Services Ltd —Brightlingsea
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- HVAC
- Organisational skills
- Communication skills
Quick apply
11d
Clinical Volunteer Lead (30 hours per week)
Pilgrims Hospices —Canterbury
- £39,510 - £56,515 a year
- Part-time
- Hospice
- Leadership

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service desk support jobs near westcliff on sea, ess

Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in westcliff on sea, ess

Facilities Helpdesk Administrator

Technical Support Engineer

Service Desk Analyst (1st Line Support)

2nd Line Support Technician

Analyst, Enterprise Service Desk

Employee Relations Advisor

Operational Support Officer

Administrator - Desk Side Services

Machine Service Representative

IT Technical Support

Service Desk Technician - Chelmsford

Help Desk Operations Manager

Area Cleaning Supervisor

Receptionist (Part-time)

1st Line Technician

Senior Administrator

Skills Account Manager (Apprenticeships)

2nd Line Engineer

Mechanical Project Manager (HVAC / Air Conditioning & Ventilation)

Clinical Volunteer Lead (30 hours per week)

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