Ward manager Work, Jobs in Wethersfield, Ess (with Salaries)

PALS Officer
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £28,392 - £31,157 a year
- Part-time
- Databases
- Communication skills
1d
Out of Hours Veterinary Care Assistant
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Inventory control
- Hospital
- Maintenance
- Annual leave
- Employee discount
Ward Manager
Essex Partnership University NHS Foundation Trust —Chelmsford
- £49,387 - £56,515 a year
- Full-time
- Management
- Research
- Training & development
- Annual leave
- Employee discount
11d
Integrative Therapist- CAMHS & Adult
Priory —Chelmsford
- £31,930 a year
- Full-time
- Experience working with children
- Discharge planning
- Free parking
- Annual leave
Quick apply
Linen Porter
Synergy LMS —Bury St. Edmunds
- £12.96 an hour
- Part-time
- Computer literacy
- Cleaning
- Computer skills
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Specialist Mental Health Pharmacy Technician (Medicines Management)
Essex Partnership University NHS Foundation Trust —Colchester
- £39,959 - £48,117 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
8d
Imaging Assistant
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £25,760 - £27,476 a year
- Full-time
- Patient care
3d
Head of Water Infrastructure
Homes England —Trumpington
- £69,831 - £81,443 a year
- Full-time
- Engineering
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
B6 Occupational Therapist - ESD
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £39,959 - £48,117 a year
- Part-time
- Case management
- Rehabilitation centre
- Patient care
2d
Catering Assistant
Littlegarth School —Colchester
- Part-time
- Serving
- Hospitality
- In-person
Quick apply
Speciality Doctor
Priory —Royston
- £80,000 a year
- Full-time
- Patient care
- Free parking
- Annual leave
Quick apply
Peer Support Worker
Essex Partnership University NHS Foundation Trust —Chelmsford
- £25,760 - £27,476 a year
- Part-time
- Care plans
- Relocation assistance
- Employee discount
1d
Outpatient and Ward Registered Nurse
Phoenix Hospital Group —Chelmsford
- £15,200 - £38,000 a year
- Vital signs
- Medication administration
- Hospital
- Free parking
Quick apply
Clinical/Counselling Psychologist (Older People)
Essex Partnership University NHS Foundation Trust —Chelmsford
- £49,387 - £64,750 a year
- Full-time
- Training & development
- Leadership
- Teaching
- Annual leave
- Employee discount
8d
Healthcare Assistant
Phoenix Hospital Group —Chelmsford
- Computer literacy
- Cleaning
- Computer skills
Quick apply
14d
FM Assistant - North
Essex Partnership University NHS Foundation Trust —Colchester
- £12.92 an hour
- Part-time
- Relocation assistance
- Employee discount
19h
General Porter
The Princess Alexandra Hospital NHS Trust —Harlow
- £25,272 a year
- Driving
- Cleaning
9d
Inflammatory Bowel Disease (IBD) Clinical Nurse Specialist
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Research
- Patient care
1d
Specialist Mental Health Clinical Pharmacist
Essex Partnership University NHS Foundation Trust —Colchester
- £39,959 - £56,515 a year
- Full-time
- Communication skills
- Teaching
- Annual leave
- Employee discount
8d
Principal Psychologist
Priory —Royston
- £61,492 a year
- Full-time
- Management
- Research
- Free parking
- Annual leave
Quick apply

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PALS Officer

West Suffolk NHS Foundation Trust -
Bury St. Edmunds

Apply Now

Job details

Part-time
£28,392 - £31,157 a year
1 day ago

Qualifications

Stakeholder liaison
Internal department liaison
Complaint handling
Patient service
Databases
Customer interaction
Communication skills

Full job description

The post holder will be the first point of contact for the Trust’s Patient Advice & Liaison Service, offering advice, information and resolution to patients and service users on their concerns and enquiries.

The PALS Officer will provide administrative support to the patient experience manager ensuring enquiries are recorded and dealt with appropriately.

The post holder will also be required to support the wider patient experience and engagement team tasks.

1. To receive, investigate and satisfactorily resolve patient and service user enquiries received via various communication channels such as email, phone, letter and face to face.

2. To provide an empathetic and responsive advice service to patients and service users.

3. To frequently communicate with patients and service users in person, on the telephone and via written communication.

4. To record and maintain PALS enquiries on the RADAR database system, escalating issues where necessary.

5. To work as part of a team, communicating with the formal complaints team and other teams within the Patient Quality team, ensuring a joined-up approach to improve the experience of patients and their families at the Trust.

6. To escalate enquiries to the patient experience manager when appropriate.

7. To be aware of the difference between PALS and formal complaints and escalate cases to colleagues when appropriate.

8. To assist with collecting organisation-wide patient feedback.

9. To manage enquiries related to lost property and work closely with wards to resolve issues.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Please see the full job description and person specification attached for more details on the job role.

Apply Now

Refine Your Search

ward manager jobs in wethersfield, ess

PALS Officer

Out of Hours Veterinary Care Assistant

Ward Manager

Integrative Therapist- CAMHS & Adult

Linen Porter

Specialist Mental Health Pharmacy Technician (Medicines Management)

Imaging Assistant

Head of Water Infrastructure

B6 Occupational Therapist - ESD

Catering Assistant

Speciality Doctor

Peer Support Worker

Outpatient and Ward Registered Nurse

Clinical/Counselling Psychologist (Older People)

Healthcare Assistant

FM Assistant - North

General Porter

Inflammatory Bowel Disease (IBD) Clinical Nurse Specialist

Specialist Mental Health Clinical Pharmacist

Principal Psychologist

I want to receive the latest job alerts for ward manager in wethersfield, ess

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