Collection agent Work, Jobs in Whaley Bridge, Dby (with Salaries)

Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Visa Documentation Agent
TLScontact UK —Manchester
- £26,436 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
3d
High Risk Recoveries Agent
Clear Business —Sale
- £25,000 - £28,750 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
Administrative and Operations Assistant
Tetrosyl Limited —Rochdale
- £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee discount
Quick apply
Collections Agent
Finclusion —Macclesfield
- £30,000 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Logistics Agent
Calor Gas Ltd —Manchester
- Customer service
- Microsoft Office
- Organisational skills
Fleet Maintenance Agent
SIXT UK —Manchester
- Full-time
- Microsoft Office
- Employee assistance programme
Quick apply
L&D Manager
JaJa Finance Ltd —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Financial services
- AI
- Annual leave
- Employee assistance programme
Quick apply
Collections Agent
Oodle Finance —Manchester
- £26,000 - £30,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Vehicle Collection & Delivery Agents & 3.5t Transporter Drivers Stoke-on-Trent
MVT Logistics UK Ltd —Longport
- £500 - £700 a week
- No experience needed
- Driving
- Free parking
- Flexible schedule
Quick apply
11d
Guest Services Agent - Part time
SmartRental Group —Manchester
- 8 hour shift
- English
- Hotel
- Employee discount
Credit Controller
Travel Counsellors —Manchester
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
Resident Service Agent
NAA-Jones Lang LaSalle Resources —Manchester
- Full-time
- Customer service
- Organisational skills
- IT
- Flexible schedule
Quick apply
Collections Strategy Manager
JaJa Finance Ltd —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Accounts Receivable Administrator
HSB —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Lettings Manager
MCR Property Group Ltd —Manchester
- £30,000 - £40,000 a year
- Maintenance
- Travel
- Organisational skills
Quick apply
Collections Team Leader
Capital on Tap —Manchester
- £37,000 - £45,000 a year
- Analysis skills
- Leadership
- Communication skills
Logistics & Customs Specialist
Ingevity —Warrington
- Full-time
- Time management
Identity & Access Engineer (IAM)
Finova —Salford
- Hybrid work
- Azure
- DevOps
- Master's degree
- Annual leave
- Employee assistance programme
Senior Agent
Costain —Bury
- Full-time
- Microsoft Word
- Engineering
- Contracts

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collection agent jobs near whaley bridge, dby

Customer Support Agent

Home Decor GB Ltd -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £24,785 a year
12 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Customer service
Sales administration
Organisational skills
Contracts
Account management

Full job description

Job Description

Home Decor Group is a leading supplier of contemporary bedroom furniture and kitchens to the DIY, construction, domestic and new-build markets.

At our modern facility in Sheffield we create stunning fitted wardrobes, sliding wardrobe doors and freestanding furniture, including a range of functional modular based storage solutions which are used in both home living and home office environments. See what we do here https://www.hdhc.com/.

We are currently recruiting a Customer Support Agent based in our Sheffield Head Office who will support the team in delivering first class service to our customers.

Great working environment within an established team and generous benefits Full time hours are 37.5 hours a week, Monday to Friday, with an early finish one day of the week on a rota basis. Some flexibility in the working of these hours would be considered.

The role would suit someone who is looking to start a career in customer service and full support and training will be given.

Starting salary is £24,785, increasing with experience

26 days holiday each year, plus bank holidays

Generous pension and life assurance schemes

Health Cash Plan

Free Parking

Employee discount

Main Purpose of the Role

· Support the Internal Account Manager with the day to day running of the customer accounts from ‘order call off to cash’.

Building and maintaining strong relationships based on trust, a sense of urgency, professionalism. You understand your customer’s needs and ensure that Home Décor meets and exceeds expectations.
Proactively manage the customer order banks through regular contact with sites and sales. Manage every stage of the order process via total ownership of each customer order from the point of call off to successful install.

· While accuracy is paramount, you will also work at a high pace at all times to ensure that agreed daily productivity targets are met and that all orders are entered on time, in full to the agreed schedule.

Key Responsibilities

· Accurately Process orders on internal Microsoft AX system.

Facilitate customer solutions and resolutions by bringing together cross functional stakeholders including Installation, Production/Warehouse, Planning, Logistics, Sales and Marketing.
Actively assist in the cash collection process by overseeing compliance from call off to the sign off process. Act as the first point of contact for escalated collection queries.
Source customer care reports for all accounts, monitoring any outstanding replacement/remedial works and closing them out promptly.

· Adhere to the company’s clear desk policy at the end of every day.

· Identify and share opportunities for efficiency and improved productivity within the order entry process.

Supporting the Accounts department with various enquiries including dealing with customer queries, credits and invoices appropriately.
Providing accurate information and data to both software systems – AX for order entry and Field Aware for installation planning.

Knowledge & Experience

Experience working within a similar role in Sales Administration would be desirable.
Retail or similar experience, giving experience of customer contact and working towards achieving excellent Customer Service.

Key Skills & Qualifications Required

Previous account management experience, preferably in the contract/building sector
Good communicator and a confident telephone manner.
· Attention to detail, task focus and accuracy.

· Excellent organisational and prioritisation skills, and able to work under pressure

· Understanding of the product and construction industry preferred.

· Able to work as part of a team as well as individually.

· Excel intermediate, comfortable working with ERP and scheduling systems, strong administration skills.

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Life insurance
Sick pay

Experience:

Microsoft Excel: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

collection agent jobs in whaley bridge, dby

Customer Support Agent

Visa Documentation Agent

High Risk Recoveries Agent

Administrative and Operations Assistant

Collections Agent

Logistics Agent

Fleet Maintenance Agent

L&D Manager

Collections Agent

Vehicle Collection & Delivery Agents & 3.5t Transporter Drivers Stoke-on-Trent

Guest Services Agent - Part time

Credit Controller

Resident Service Agent

Collections Strategy Manager

Accounts Receivable Administrator

Lettings Manager

Collections Team Leader

Logistics & Customs Specialist

Identity & Access Engineer (IAM)

Senior Agent

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