Sales order processor aluminium Work, Jobs in Whatton, Ntt (with Salaries)

Sales Order Processor - Aluminium
Consort Ltd —Huthwaite
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
3d
Window & Door Order Processor
Acorn Windows (Nottingham) Limited —Nottingham
- £28,000 - £37,000 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
11d

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Sales Order Processor - Aluminium

Consort Ltd
Huthwaite

Quick apply

Job details

Permanent | Full-time
3 days ago

Qualifications

Sales support
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Internal department liaison
Technical support
Production planning
Client services
Data entry
Customer interaction
Outbound calling
Order processing
Time management

Full job description

Job Summary

Reporting to the Commercial Director we are looking for an experienced Aluminium window and door processor to provide all processing functions of Customers’ orders/quotations and an ability to talk through our range offering providing technical support to our customers, within Company guidelines and SLA.

Duties will include checking and processing orders/quotes to ensure accuracy of data input, seeking specification sign off quickly and efficiently and liaising with the internal/production departments to verify confirmed dates are in line with Customers expectations.

Duties

Check all orders received to ensure that they provide the information required to enable processing to take place.
Gain full product range knowledge and understand all technical and order processes.
Provide technical assistance and answers on our Aluminium product offering.
Review tender/specification documents and liaise with customers, conduct a take-off drawing exercise to enable the processing of orders and quotations.
Contact customers, where necessary, with any queries relating to quotations. Prepare quotations and seek written confirmation from customers if there are any changes to the original order/quotation. (Orders mean Windows, Doors, Bifolds, Patios and Commercial Aluminium ranges).
Ensure all customer orders are dated in line with requirements.
Check that all the information required to facilitate planning & scheduling is to hand, e.g., quantities, the correct number of pages, production and due date required.
Effectively schedule a controlled flow of orders through for Purchasing, & Production.
Ensure all orders irrelevant of due date are processed within 24 hrs.
Answer general enquiries within 24 hours.
Provide phone help and support to internal and external customers..
Answer all incoming calls within 3 rings.
General administrative duties appropriate to the role.

Capabilities

Accurate in data entry with a high attention to detail
A self-motivated team player
Observant with the ability to spot discrepancies.
Excellent organisation and time management
Able to work under pressure.
A good communicator

Experience

Must be experienced in Aluminium processing and technically capable of understanding product limitations.
Need to be self-motivated, courteous and have a good telephone manner.
An ability that enables customers to talk through their needs
Able to work under pressure and to tight deadlines.
Able to understand technical requirements and process effectively and accurately.
Team Player.
Computer Literate.
Customer service can do attitude.
Must be willing to undertake any training requirements commensurate to the post on or off site.

Desirable Skills and Experience

Previous order processing experience within the Fenestration industry is a must.
Experience with Smart Systems Aluminium desirable but not essential.
Comprehension of Windows Designer software desirable but not essential, as training will be provided.
Technically capable of understanding customer surveys and requirements.

Work Location: In person

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sales order processor aluminium jobs in whatton, ntt

Sales Order Processor - Aluminium

Window & Door Order Processor

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