Hotel general Work, Jobs in Whickham, Twr (with Salaries)

Hospitality Operations & Guest Experience Coordinator
Leisure Business Services —Low Fell
- £27,000 - £32,000 a year
- Part-time
- Hospitality
- Social media management
- Customer service
Quick apply
Receptionist Part Time
PREM Group —Newcastle upon Tyne
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Hotel Senior General Manager
The Auckland Project —Bishop Auckland
- £40,000 - £45,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
Hotel General Manager
The Auckland Project —Bishop Auckland
- £40,000 - £45,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
Senior General Manager
The Auckland Project —Bishop Auckland
- £55,000 - £60,000 a year
- Weekend availability
- English
- Hotel
- In-person
- Free parking
- Store discount
Quick apply
Receptionist - contract for 24-hours
MERCURE —Washington
- Full-time
- Customer service
- English
- Hotel
- Free parking
- Gym membership
Quick apply
Food & Beverage Assistant
Seaham Hall —Seaham
- Up to £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
7d
Customer Relations Clerk
Hays Travel —Sunderland
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee discount
Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
13h
Groundsperson
Arena Racing Company —Sunderland
- Weekend availability
- Hospitality
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Food & Beverage Manager
MERCURE —Newcastle upon Tyne
- Full-time
- Bar
- Customer service
- Hotel
- Annual leave
Quick apply
Client Services Coordinator
Heuvel —Newton Aycliffe
- From £14 an hour
- Part-time
- Analysis skills
- Financial services
- Communication skills
- Free parking
- Flexitime
Quick apply
Maintenance Assistant
The Elite Venue Selection —Sunderland
- Maintenance
- Hotel
- In-person
- Employee discount
- Referral programme
Quick apply
18h
Cruise Development Executive
Hays Travel —Sunderland
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
General Supervisor
Adham Hotels Ltd —South Shields
- From £13 an hour
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
Quick apply
11d
Assistant Manager
The Grotto —South Shields
- From £29,000 a year
- Full-time
- Hotel
- In-person
- Leadership
Quick apply
1d
Video Content Executive
Hays Travel —Sunderland
- Social media management
- Travel
- AI
- Employee discount
Receptionist
Bespoke Hotels —Newcastle upon Tyne
- 8 hour shift
- Hotel
Quick apply
3d
Senior Developer
Hays Travel —Sunderland
- Azure
- SQL
- Software development
- Employee discount
Maintenance Engineer
TravelodgeHotels —Hexham
- Up to £29,000 a year
- Monday to Friday
- Maintenance
- Hotel
- IT
- Employee discount
Quick apply
6d

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hotel general jobs near whickham, twr

Hospitality Operations & Guest Experience Coordinator

Leisure Business Services
Low Fell

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £32,000 a year

Benefits

Discounted or free food

Qualifications

Hospitality
Driving Licence
Social media management
Customer service
Driving
Human resources
Organisational skills
IT
Restaurant experience
Communication skills
Marketing
Hotel experience

Full job description

Hospitality Operations & Guest Experience Coordinator

Rosa Twelve – Low Fell, Gateshead

Salary: £27,000 – £32,000 per annum (depending on experience)

Full-Time | Approximately 35–40 Hours Per Week | Permanent

About Rosa Twelve

Rosa Twelve is one of Low Fell's leading independent hospitality venues, combining great food, quality drinks, events, entertainment and exceptional customer service within a vibrant and welcoming environment.

As the business continues to grow, we are looking to recruit a highly organised, proactive and people-focused individual to join our team in a newly created role that sits at the heart of the business.

This is not a traditional office role and it is not a traditional Duty Manager position. Instead, we are looking for someone who can help coordinate people, projects, events and day-to-day operations whilst helping ensure our guests receive an exceptional experience every time they visit.

The Role

Working closely with the Directors, General Manager and wider management team, you will become a central point of support across the business.

You will help improve communication between departments, coordinate events and functions, support marketing initiatives, assist with administration, help manage guest enquiries and ensure operational projects are delivered effectively.

The successful candidate will be equally comfortable speaking with customers, supporting staff, assisting with events, solving problems and helping keep the business organised and moving forward.

Key Responsibilities

Supporting the day-to-day operation of the venue
Assisting with event planning, coordination and delivery
Managing function and event enquiries
Coordinating communication between departments and teams
Supporting staff onboarding, training administration and personnel records
Assisting with recruitment administration and employee engagement initiatives
Supporting marketing campaigns, promotions and community engagement activities
Managing customer feedback and guest experience initiatives
Researching opportunities, suppliers, partnerships and new business ideas
Supporting loyalty, customer retention and repeat business programmes
Maintaining operational records, systems and organisational processes
Assisting management with projects and business development initiatives
Providing hands-on support within the venue during key trading periods and events
Acting as a positive ambassador for Rosa Twelve both internally and externally

Who We're Looking For

We are looking for somebody with energy, enthusiasm and a genuine passion for hospitality.

You may come from a hospitality, hotel, events, customer service, venue operations, guest experience, tourism or business support background.

Most importantly, you will be organised, proactive, personable and capable of building strong relationships with customers, colleagues and external partners.

Essential Requirements

Excellent organisational and communication skills
Strong customer service and relationship-building ability
Professional, confident and approachable manner
Good administration and IT skills
Ability to manage multiple priorities simultaneously
Strong attention to detail
Positive, can-do attitude
Ability to work independently and use initiative
Full UK driving licence preferred

Desirable Experience

Hospitality or events experience
Marketing or social media experience
Venue, hotel or restaurant operations experience
Customer engagement or community-building experience
Recruitment, training or HR administration experience
Event planning and coordination experience

Working Pattern

This is a full-time role of approximately 30–40 hours per week.

A typical working pattern may include:

Monday: 12:00noon – 8:00pm
Thursday: 2:00pm – 10:00pm
Friday: Afternoon/Evening Shift
Saturday: Afternoon/Evening Shift
Sunday: Afternoon/Evening Shift

Hours may vary depending on events, private functions, seasonal trading and business requirements.

Unlike a traditional hospitality management role, this position is not focused on routine late-night closing shifts throughout the week. However, flexibility is required to support the needs of the business and key events.

What Success Looks Like

The successful candidate will help:

Improve communication and organisation across the business
Enhance the guest experience
Support the growth of events and private bookings
Improve operational efficiency
Strengthen team engagement
Help drive repeat business and customer loyalty
Ensure great ideas become successful actions

If you are passionate about hospitality, enjoy working with people and want to play an important role in the continued growth of an ambitious independent business, we'd love to hear from you.

Work Location: In Person – Low Fell, Gateshead

Pay: £27,000.00-£32,000.00 per year

Benefits:

Discounted or free food

Work Location: In person

Quick apply

Refine Your Search

hotel general jobs in whickham, twr

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