Customer experience manager Work, Jobs in Whitchurch, Bst (with Salaries)

Customer Experience Manager
First Fence —Bristol
- £42,000 - £47,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
3d
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
6d
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Customer Experience Manager
Ayvens —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
3d
Customer Relations Manager
Hamberley Care Homes —Keynsham
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Assistant Events Manager (FTC)
Lloyds Banking Group —Bristol
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- AI
1d
Office Manager
BRISTOL PHONES & TECH SPECIALISTS LIMITED —Bristol
- £41,700 - £42,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
Quick apply
4d
Events Manager
Pasture Restaurant —Bristol
- £33,000 - £49,500 a year
- Full-time
- Hybrid work
- Administrative experience
- Guest services
- Restaurant
- Employee assistance programme
Quick apply
14d
Customer Service Team Leader
Ayvens —Bristol
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
9d
Customer Liaison Manager
Keepmoat Homes —Bristol
- Full-time
- Customer service
- Organisational skills
- Employee discount
Event Operations Manager
Restaurant Associates —Bristol
- Up to £37,500 a year
- Overtime
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee discount
10d
Customer Success Manager (Legal SaaS)
Hoowla —Bristol
- £28,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Matchday Guest Experience & Safety Host
Ashton Gate Stadium —Bristol
- From £15.77 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Annual leave
Quick apply
New Business Manager
Brakes —Bristol
- Up to £48,000 a year
- Full-time
- Microsoft Powerpoint
- Communication skills
- Negotiation
- Employee discount
Team Support Administrator
National Grid Electricity Distribution —Bristol
- £39,508 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Bristol
- Full-time
- Management
- Bachelor's degree
- Leadership
1d
Designate Store Manager
NCF Living —Bristol
- £50,000 - £70,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
Quick apply
11d
Administration & Bookings Assistant
Casa Environmental Services Ltd —Bristol
- £26,800 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
GENERAL MANAGER
BaxterStorey —Bristol
- £45,000 a year
- Monday to Friday
- Hospitality
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Building Manager, Lakeview / Aviva Centre, Bristol, UK
CBRE —Bristol
- Full-time
- Management
- Customer service
- IT

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Customer Experience Manager

First Fence -
Bristol

Quick apply

Job details

Full-time
£42,000 - £47,000 a year
3 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Driving Licence
Management
Sales
Merchandising
Mentoring
Leadership
Communication skills

Full job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: £42,000-£47,000 per annum depending on experience

Hours: 50 hours per week, Monday to Friday between the hours of 06:00-18:00

Location: Bristol, BS3 5RB

Why First Fence?

Same-day delivery across the UK
Six strategic locations, including our National Distribution Centre
Extraordinary growth since 2010
️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

Position:

We are seeking a high-calibre, hands-on Customer Experience Manager who leads from the front. In this role, you won't just sit behind a desk; you will set the service standard in the depot. You understand that flawless customer experience truly makes all the difference in future orders — picking the right orders, on time, every time.

You will take full ownership of our depot’s customer service, blending strict process discipline with a "take people with you" leadership style. If you have a background in fencing or construction supplies and pride yourself on ensuring a tidy, and highly efficient yard, this is the role for you.

Key Responsibilities

Customer Service & Order Accuracy

The Final Check: Ensure 100% accuracy on all outgoing orders, drastically minimising picking errors and missing items, completing spot checks on orders.
The Depot Impact: Bridge the gap between sales and logistics. Understand the sales flow and ensure the depot team delivers on the promises made by the sales team.

Operations, Stock & Layout

Process Champion: Implement, monitor, and ruthlessly enforce operational processes that impact upon the customer experience to ensure maximum safety and efficiency.
Housekeeping & Safety: Champion a strict "clean as you go" culture. Maintain an immaculate, well-organised depot and yard where everything has a home.
Inventory Control: Support with regular, accurate stocktakes and cycle counts to minimise variance.
Depot Optimisation: Continuous improvement of the depot layout to optimise traffic flow, picking speeds, and material handling safety to get the best possible outcome for the customer.

Leadership & People Management

Lead by Example: Get stuck in alongside the team when needed, demonstrating what "high standards" look like in practice.
Train & Develop: Cultivate a culture of continuous improvement by training team members to standard operating procedures (SOPs).
Team Engagement: Bring a positive, collaborative mentality that motivates the team, builds trust, and ensures everyone is pulling in the same direction.
Time Management: Masterfully balance daily firefighting with long-term planning.

Requirements:

Qualifications & Experience

Industry ExperienceIdeally from service sector, with hands on experience working within a depot or yard environment, specifically in fencing, building materials, or the wider construction industry.Merchandising and marketing experience would also be an advantage.
Proven Leadership: Experience managing, mentoring, and developing small-to-medium teams with a track record of high retention and morale.
Operational Grip: Strong background in inventory management, stocktakes, and layout optimisation.
Process-Driven: A mindset that thrives on structure, safety regulations, and procedural compliance.
Communication: Excellent interpersonal skills to handle both internal sales teams and face-to-face customer collections.
Driving: Must hold Full Driving License.

Other information:

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

✨ Benefits Snapshot:

️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards

Ready for a career that cares about YOU? Apply now and let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.

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Refine Your Search

customer experience manager jobs in whitchurch, bst

Customer Experience Manager

Customer Experience Manager

Customer Success Manager

Customer Experience Manager

Customer Relations Manager

Assistant Events Manager (FTC)

Office Manager

Events Manager

Customer Service Team Leader

Customer Liaison Manager

Event Operations Manager

Customer Success Manager (Legal SaaS)

Matchday Guest Experience & Safety Host

New Business Manager

Team Support Administrator

Area Manager, Customer Fulfillment

Designate Store Manager

Administration & Bookings Assistant

GENERAL MANAGER

Building Manager, Lakeview / Aviva Centre, Bristol, UK

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