customer service Work, Jobs in whitehaven, eng (with Salaries)

Customer Service Advisor
United Utilities —Whitehaven
- £13.95 an hour
- Full-time
- Bilingual
- English
- Administrative experience
- Free parking
- Paid training
Quick apply
4d
Team Member
Domino's —Whitehaven
- £10.85 - £13.00 an hour
- Weekend availability
- Customer service
- No experience needed
- Communication skills
- Paid training
- Employee discount
3d
Shop Floor Assistant
Crossfield Garage LTD —Whitehaven
- £10.00 - £12.71 an hour
- Part-time
- Bilingual
- Spanish
- Sales
Quick apply
6d
Cashier
Crossfield Garage LTD —Whitehaven
- £10.00 - £12.71 an hour
- Part-time
- Bilingual
- Merchandising
- IT
Quick apply
6d
Retail Customer Service Weekends & Evenings
Entain —Workington
- £13 an hour
- Overtime
Reception Team Member
Premier Inn —Whitehaven
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
3d
Restaurant Team Member
Brewers Fayre —Whitehaven
- Up to £12.76 an hour
- Part-time
- No experience needed
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
Post Office Counter Clerk
TGJones —Whitehaven
- £10.85 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
11d
Employment Specialist
Inspira (01) —Workington
- Up to £30,900 a year
- Full-time
- Data entry
- In-person
- Communication skills
- Annual leave
- Flexitime
Quick apply
Customer Assistant - Online
Morrisons —Workington
- Annual leave
- Employee discount
Quick apply
12d
Sales Assistant
Topps Tiles —Workington
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Customer Advisor - Checkouts
B&Q —Workington
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
5d
Sales Advisor
The Perfume Shop —Workington
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
Sales Consultant
Arnold Clark —Workington
- £23,500 - £25,500 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Deputy Manager
Pets at Home —Workington
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
11d
Internal Sales Executive
REXEL —Moresby
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Senior EE Retail Guide
EE —Workington
- £28,742 a year
- Part-time
Customer Service Apprentice
Specsavers —Workington
- £8.50 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Employee discount
- Sick pay
Customer Service Advisor
Caterite Food and Wineservice Ltd —Cockermouth
- £13.55 an hour
- Part-time
- Customer service
- English
- Data entry
- Free parking
- Employee discount
Quick apply
3d
Customer Assistant - Market Street & Cafe
Morrisons —Workington
- Café
- Annual leave
- Employee discount
Quick apply
10d

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Customer Service Advisor

United Utilities -
Whitehaven

Quick apply

Job details

Full-time
£13.95 an hour
4 days ago

Benefits

Free parking
Paid training
On-site parking

Qualifications

Bilingual
English
Administrative experience
Data entry
Phone etiquette
Communication skills

Full job description

Dive Into a Career That Makes a Splash – Join United Utilities.

Are you a people-focused individual with strong communication and listening skills, empathy, and a willingness to learn? Would you enjoy helping customers with billing queries, explaining payment plans, and supporting office admin in a fast-paced environment?

United Utilities delivers essential water services to homes and businesses across the Northwest and are looking for dedicated and customer-focused individuals to join their Billing department in Whitehaven.

About the Role

We’re looking for people-focused team members to support our customers with billing queries, payment plans, and general enquiries. You’ll be the first point of contact, handling calls, emails, and office admin.

What You’ll Be Doing

Serve as the first point of contact for customers, providing friendly and professional support via phone and email
Handle customer queries and resolve issues related to billing, payments, and account inconsistencies
Investigate complex billing concerns and escalate complaints to the appropriate teams when necessary
Clearly explain available payment plans and assist customers in selecting and setting up suitable options
Perform general administrative tasks to support smooth office operations
Manage incoming communications efficiently, ensuring timely responses and follow-ups
Collaborate with internal departments to ensure customer issues are resolved effectively and in line with company standards

What We’re Looking For

Empathy & Sensitivity – Ability to understand and respond to customer concerns with care and professionalism
Integrity – Handle sensitive information and complaints with honesty and good judgement
Communication Skills – Clear, confident, and respectful communication across all channels
Listening Skills – Attentive and patient when dealing with customer concerns.
Administrative Competence – Basic office admin skills including email handling, data entry, and document management
Willingness to Learn – Open to feedback and continuous improvement.
Positive Attitude – A proactive and solution-focused approach to customer service

What You Need to Know

Hourly Rate- £13.95 PAYE, paid weekly one week in arrears
Location: N Shore Rd, Whitehaven CA28 7XY (on site full-time)
Start date: 20/07/2026
Assignment type: 12-month temporary contract through Reed Talent Solutions, as United Utilities trusted recruitment partner.

What Shifts Might You Have

Full-time | 37 hours per week | 4-week rolling rota
Choose from two rota styles to suit your lifestyle:

Option 1 - Standard:

Week 1: Mon-Fri 9-5
Week 2: Mon-Fri 10-6 + Sat 8-4 (with a rest day)
Week 3: Mon-Fri 12-8
Week 4: Mon-Fri 8-4

Option 2 - Shorter Fridays & 2 Saturdays:

Week 1: Mon-Thu 8-5, Fri 8-12
Week 2: Mon-Fri 9-6 + Sat 10-2 (with a rest day)
Week 3: Mon-Thu 9-6, Fri 9-1
Week 4: Mon-Fri 11-8 + Sat 11-3 (with a rest day)

Full Training Provided

8 weeks of paid training
Monday to Friday, 9am-5pm
Supportive mentoring and buddying throughout

What Are the Benefits of the Role

Free on-site parking for all employees.
Modern office facilities, including refreshments and working spaces.

What’s the Next Steps?

Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, onsite interview with United Utilities, and pre-employment vetting via Reed ahead of your start date

Save water, save money. Cut your water and energy bills — search United Utilities Save Water for tips.

Job Type: Full-time

Pay: £13.95 per hour

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in whitehaven, eng

Customer Service Advisor

Team Member

Shop Floor Assistant

Cashier

Retail Customer Service Weekends & Evenings

Reception Team Member

Restaurant Team Member

Post Office Counter Clerk

Employment Specialist

Customer Assistant - Online

Sales Assistant

Customer Advisor - Checkouts

Sales Advisor

Sales Consultant

Deputy Manager

Internal Sales Executive

Senior EE Retail Guide

Customer Service Apprentice

Customer Service Advisor

Customer Assistant - Market Street & Cafe

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