Debt relief & collection occupations Work, Jobs in Whittington, Sts (with Salaries)

Senior Debt Recovery & Revenue Protection Officer - 2 posts
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- Writing skills
- Supervising experience
- Team management
- Annual leave
- Employee assistance programme
8h
Aged Debt Supervisor
Select Engineering —Birmingham
- £20.35 - £26.48 an hour
- Call to connect
- Analysis skills
- Team management
- Conflict management
Customer Service Advisor (Credit, Collections and Accounts Investigation)
NEXT —Leicester
- £13.29 an hour
- Part-time
- Free parking
- Employee discount
10d
Credit Controller
The Student Energy Group —Birmingham
- £26,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Work from home
- Sick pay
Quick apply
7d
Legal Recoveries Specialist
Flint Bishop —Derby
- Full-time
- Customer service
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Income & Financial Inclusion Officer
Trident Group —Birmingham
- £32,569.13 - £37,384.00 a year
- Full-time
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
CEDA Telephone Consumer Energy Debt Caseworker (x3 posts)
Citizens Advice —Cannock Chase
- £24,455 - £26,500 a year
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
5d
Senior Income Officer
Trident Group —Birmingham
- £36,500 - £40,819 a year
- Full-time
- CRM software
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Collections Advisor
Lovey —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
Quick apply
Team Supervisor
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Training & development
- Annual leave
- Employee assistance programme
13d
Collections Specialist
Mondelēz International —Birmingham
- Temporary
- Microsoft Excel
- Microsoft Office
- Analysis skills
Credit Control Manager
Rider Levett Bucknall —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Gym membership
Quick apply
12d
Vulnerable Customer Consultant
OSB Group —Wolverhampton
- £27,500 - £31,500 a year
- Full-time
- Communication skills
- Annual leave
Credit Controller (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Credit Manager
Macfarlane Group —Coventry
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Training & development
- Communication skills
- Free parking
- Annual leave
9d
Senior Credit Controller (6 Month FTC)
Shoosmiths —Birmingham
- Microsoft Excel
- Supervising experience
- Accounting
3d
Credit Controller
Topps Tiles —Leicester
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Employee discount
Financial Support Consultant
OSB Group —Wolverhampton
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Negotiation
- Annual leave

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debt relief & collection occupations jobs near whittington, sts

Senior Debt Recovery & Revenue Protection Officer - 2 posts

Derby City Council -
Derby

Apply Now

Job details

Full-time
£33,143 - £36,363 a year
8 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Driving Licence
Writing skills
GCSE
Supervising experience
Team management
Customer interaction
Leadership
Communication skills
Negotiation

Full job description

Application closing date

30/08/2026

Working Pattern

Full time

Salary

Grade G £33,143 - £36,363 a year

Contractual hours

Basis

Full time

Job category/type

Transport / Highways

Attachments

Blank

Job description

Salary: £33,143 - £36,363 a year
Location: Shot Tower, Derby
Hours: 37 hours a week - 2 posts
Contract Type: Fixed Term Contract - 12 Months
Closing Date: Sunday 30th August

The Senior Debt Recovery and Revenue Protection Officer is a customer-facing, field-based role that combines debt recovery and Penalty Charge Notice enforcement. Candidates need proven experience dealing directly with customers, supervising a team, and working confidently with Microsoft Excel and data analysis to support evidence-based decisions.

If you have strong communication, clear verbal and written skills, plus the ability to handle difficult or challenging customer interactions the role would be ideal for you.

The Opportunity
In the role of Senior Debt Recovery and Revenue Protection Officer, here’s an example of what you’ll be doing to make an impact:
As a Senior Debt Recovery and Revenue Protection Officer, you'll be out in the City working to recover money owed to the Council particularly around Penalty Charge Notices. You'll deal directly with the public, including in difficult or confrontational situations, so staying calm, patient, and skilled at negotiating your way to a fair outcome is key. Alongside the fieldwork, you'll use Excel and data analysis to track cases, spot patterns, and support decisions with solid evidence. You'll also supervise a team, so some leadership experience is important.
Within the role of Senior Debt Recovery and Revenue Protection Officer, you will work closely with the Council’s appointment Enforcement Agents and work with them to recover debt for outstanding Penalty Charge Notices.

About You
To be successful in this role, you’ll ideally have...

Experience of dealing directly with customers
Experience of operating Microsoft Excel for complex tasks
Experience of analysing data and providing evidence-based decisions
Experience in supervising a team

Qualifications

GCSE grade C in Maths and English, or able to demonstrate that numeracy and literacy were an essential requirement of a previous role

Skills and Knowledge

Ability to communicate clearly with customers
Ability to deal with difficult situations
Ability to write clear and structured communications
Ability to negotiate in challenging situations to achieve a positive outcome
A full UK driving license is required

Other Factors

Willingness to undertake outdoor walking at times, in all weathers, and work irregular shift patterns based on the needs of the service

Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:

Flexible work/life balance scheme (depending on your role)
Hybrid working (depending on your role)
Modern office environment (depending on your job location)
Continued professional development opportunities & career conversations
27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
Local Government Pension Scheme (depending on contract)
Team Derby Rewards – retail and leisure discounts
Tusker Car Benefit Scheme
Cycle2Work Scheme & free cycle training
Employee Assistance Programme, Wellbeing Calendar and Support
Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
Support for colleagues who are carers

Next Steps
If you would like to apply for this vacancy, please submit an application via the Derby City Council website.

The closing date for this vacancy is at midnight on Friday 28th August. Any applications received after the closing date will not be accepted.

Interviews will be held: Week commencing 07 September 2026

If you would prefer to apply for this job using your CV, then please download the attached Declaration Form and send it to [email protected] Without a completed declaration form, your application will not be accepted. We also encourage you to download the Equalities Form and return this to [email protected], however this is optional and will not affect your application.

Important Information
Links to the full Job Description and Person Specification are below.

As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check.

All employees will normally be appointed to the minimum of the grade for the job.

Before you complete your application, please read our guidance on filling in your application form.

Remember to align your personal statement to the essential criteria in the Person Specification.

Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.

We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected] https://www.derby.gov.uk/signing-service/

Apply Now

Refine Your Search

debt relief & collection occupations jobs in whittington, sts

Senior Debt Recovery & Revenue Protection Officer - 2 posts

Aged Debt Supervisor

Customer Service Advisor (Credit, Collections and Accounts Investigation)

Credit Controller

Legal Recoveries Specialist

Income & Financial Inclusion Officer

CEDA Telephone Consumer Energy Debt Caseworker (x3 posts)

Senior Income Officer

Collections Advisor

Team Supervisor

Collections Specialist

Credit Control Manager

Vulnerable Customer Consultant

Credit Controller (Client Finance - Birmingham)

Credit Manager

Senior Credit Controller (6 Month FTC)

Credit Controller

Financial Support Consultant

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