Technology management occupations Work, Jobs in Whitwick, Lec (with Salaries)

Major Incident Management Lead
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
7d
Project Manager
Leicester City Council —Leicester
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Annual leave
- Employee discount
7d
Digital Project Manager
Coventry City Council —Coventry
- £45,091 - £52,413 a year
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
12d
IT Manager
ALM Trading Ltd —Birmingham
- £55,000 - £58,000 a year
- Full-time
- Management
- English
- Analysis skills
- Free parking
Quick apply
1d
Junior Project Manager
IT Roadway —Hinckley
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Engineering
Quick apply
Telematics Supervisor
M Group —Nottingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
6d
Senior Manager - IT Shared Service (Major Incident)
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- Financial services
12d
Scrum Master (Data & Analytics)
UST —Nottingham
- Azure
- Continuous improvement
- Agile
Quick apply
1d
ICT Project Manager
Citizen Housing Group —Birmingham
- £56,385 a year
- Full-time
- Hybrid work
- Project management
- Scripting
- Agile
- Annual leave
- Flexible schedule
Quick apply
8d
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Leadership
- Free parking
- Employee discount
Meetings and Events Project Technology Manager, Cvent (12-month fixed term contract)
Emota —Ashby-De-La-Zouch
- Full-time
- Annual leave
Quick apply
5d
Technology Support Manager
Arnold Hill Spencer Academy —Nottingham
- £34,811 - £38,510 a year
13h
IT Business Partner
Brush Group —Loughborough
- Hybrid work
- No degree
- IT
- Communication skills
- Employee assistance programme
- Life insurance
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Supervising experience
- IT
IT Service Lead
Axians UK —Coventry
- In-person
Product Manager
Commify —Nottingham
- £70,000 - £75,000 a year
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Life insurance
Quick apply
Engagement and Retention Delivery Lead
Specsavers —Nottingham
- Up to £67,000 a year
- Full-time
5d
IS Sr. Project Manager - ERP Programs
Trelleborg Medical Solutions —Leicester
- Hybrid work
- Oracle
- Engineering
- ERP systems
14d
Senior Flex Product Owner
Yü Group —Nottingham
- £40,000 - £45,000 a year
- Full-time
- Agile
- Annual leave
- Employee assistance programme
Quick apply
1d

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Major Incident Management Lead

Coventry Building Society -
Coventry

Apply Now

Job details

Permanent | Full-time | Fixed term contract
£68,000 - £93,500 a year
7 days ago

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues applying for our FTC roles, please note that this will be treated as a secondment opportunity.

Flexibility and why it matters.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Location

Hybrid

Apply Now

Refine Your Search

technology management occupations jobs in whitwick, lec

Major Incident Management Lead

Project Manager

Digital Project Manager

IT Manager

Junior Project Manager

Telematics Supervisor

Service Desk & Operations Manager

Senior Manager - IT Shared Service (Major Incident)

Scrum Master (Data & Analytics)

ICT Project Manager

Senior Manager, Operational Technology

Meetings and Events Project Technology Manager, Cvent (12-month fixed term contract)

Technology Support Manager

IT Business Partner

IT Support Manager

IT Service Lead

Product Manager

Engagement and Retention Delivery Lead

IS Sr. Project Manager - ERP Programs

Senior Flex Product Owner

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