Head of customer service Work, Jobs in Wickford Park, Ess (with Salaries)

Regional Head of Operations
Sanctuary Group —Basildon
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
9h
Head of Content and Media Director
036 Group Company Limited —Wickford North
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- Social media management
- AI
Quick apply
3d
Sales Support Administration Assistant
Hewes Security —Woodham Ferrers
- Full-time
Windscreen Repairs Technician
Screen Rescue —Chelmsford
- £32,500 - £45,000 a year
- Full-time
Quick apply
14d
Parking Services Manager
Maidstone Borough Council —Maidstone
- £62,909 - £71,431 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
14d
Course Administrator
Manage My Courses Ltd —Chelmsford
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
14h
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
R2R103946 - Digital Communications Manager
South End City Council —Southend-on-Sea
- £46,142 a year
- Hybrid work
- English
- Travel
- Contracts
- Annual leave
9d
Head of Housing
Royal British Veterans Enterprise —Aylesford
- Up to £60,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
13d
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
PHV Driver
Woodham Taxi Ltd —Woodham Ferrers
- £2,600 - £5,000 a month
- Weekend availability
- Customer service
- English
- Driving
- Employee discount
Quick apply
7h
Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)
Arthur Branwell & Co Ltd —Epping
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
3d
Head of Repairs
Golding Homes —Maidstone
- £77,000 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
21h
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Quality & Process Coordinator - Basildon
Arc —Basildon
- £35,000 a year
- Customer service
- Analysis skills
- Organisational skills
Team Leader
ASDA —Rayleigh
- £13.10 - £14.10 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
1d
BA Cityflyer Air Operations Administrator
British Airways —London City Airport
- £31,500 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
10d
Manager - Bluewater
Hush —Bluewater
- £33,000 - £35,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
9d
Team Member
KFC —Basildon
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
11h

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head of customer service jobs near wickford park, ess

Regional Head of Operations

Sanctuary Group -
Basildon

Quick apply

Job details

Full-time
£71,155.30 a year
9 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Sick pay

Qualifications

Driving Licence
Project management
Continuous improvement
Driving
Relationship management
Financial management
Leadership

Full job description

Regional Head of Operations

East region

£71,155.30 per annum plus Car Allowance of £9,800.73 per annum

37.5 hours per week

Make a difference where it matters most

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Regional Head of Operations to East region.

You’ll be part of a compassionate, community-focused team, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential; while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

Support the strategic development and implementation of high-quality supported living services, ensuring services meet customer, organisational, and financial needs while maintaining long-term sustainability.
Provide effective leadership across supported living services within the region, promoting a positive organisational culture, safe working practices, and a high-performance environment.
Coach, guide, and support Area Service Managers to deliver service improvements, successful transformations, new service implementations, and organic business growth.
Ensure compliance with all legislative, regulatory, and governance requirements, minimising risk and maintaining safe, secure, and high-quality services.
Monitor and audit service performance against contractual obligations and key performance indicators (KPIs), identifying areas for improvement and driving corrective actions.
Oversee the financial performance of regional services, including budget setting, monitoring, and cost management to ensure sustainable operations.
Analyse and communicate emerging trends, customer needs, behaviours, and market insights to support strategic planning and future service development.
Build and maintain effective relationships with senior internal and external stakeholders, providing reports and presentations to inform decision-making and regulatory compliance.
Lead recruitment, performance management, and staff development activities to ensure a skilled, engaged, and high-performing workforce.
Lead and contribute to strategic programmes, projects, and initiatives that support organisational objectives, values, and continuous improvement.

Your skills

Relevant degree, management qualification, or equivalent experience
CIH Level 5 qualification (or willingness to attain)
Full UK driving licence
Extensive knowledge of supported living services, legislation, and regulatory requirements including CQC and Ofsted
Proven experience delivering service improvements, business growth, and cost-effective operations
Strong commercial, tendering, budgeting, and financial management skills
Experience working successfully within a regulated environment
Excellent stakeholder engagement and relationship management skills
Strong project management and people leadership experience
Ability to drive performance, change, and continuous improvement within services

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling

Company-paid life insurance

Parental leave arrangements and annual leave purchase scheme

Company-funded training and ongoing career development opportunities

Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks

Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangement

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

We can only accept applications from individuals with the right to work in the UK.

All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

Internal candidates should apply via their internal careers account.

We may close this advert early, so please apply as soon as possible

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Quick apply

Refine Your Search

head of customer service jobs in wickford park, ess

Regional Head of Operations

Head of Content and Media Director

Sales Support Administration Assistant

Windscreen Repairs Technician

Parking Services Manager

Course Administrator

Centre Coordinator

Head Of Operations

R2R103946 - Digital Communications Manager

Head of Housing

E-Commerce Manager

PHV Driver

Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)

Head of Repairs

General Manager

Quality & Process Coordinator - Basildon

Team Leader

BA Cityflyer Air Operations Administrator

Manager - Bluewater

Team Member

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