Customer service supervisor Work, Jobs in Wickham, Brk (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
2d
Customer Care Supervisor
GS Yuasa Battery Sales UK Ltd —Swindon
- £35,662.40 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Work from home
Quick apply
11d
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
14d
Shift Supervisor
ESQ Newbury Limited —Newbury
- £12.50 - £13.00 an hour
- Full-time
- Hospitality
- Sales
- Supervising experience
- Store discount
- Employee discount
Quick apply
Retail Supervisor
Wickes —Newbury
- £9.46 - £13.39 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Assistant Store Manager
Ecco Sales Limited —Oxford
- Full-time
- Sales
- Merchandising
- In-person
- Store discount
- Employee discount
Quick apply
14d
Customer Service Supervisor
B&M Retail —Andover
- £12.89 an hour
- Part-time
- Supervising experience
- Employee discount
2d
Assistant Manager (Retail)
Aldbourne Post Office, Cafe and Deli —Marlborough
- £24,420.00 - £36,047.70 a year
- Part-time
- Merchandising
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
7d
Guest Services Supervisor
Cushman & Wakefield —Reading
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Case Officer Team Leader
Aster Group —Devizes
- £36,787 a year
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
3d
Team Leader
Southern Coop —Stockbridge
- £13.72 an hour
- Part-time
- Employee assistance programme
- Employee discount
24 Hrs Supervisor- Newbury
Sostrene Grene —Newbury
11d
Team Leader
Knoops- Oxford —Oxford
- £13.50 an hour
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
11d
Supervisor, HR Administration
cloudpay —Andover
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Employee assistance programme
- Bereavement leave
3d
Shift Manager
Wingstop UK - Reading —Reading
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
Shift Manager
Symbro LTD —Amesbury
- £13.50 an hour
- Full-time
- Customer service
- Quick service & fast food restaurant
- Communication skills
- Annual leave
- Employee discount
Quick apply
13h
Team Leader
Card Factory —Lower Earley
- £13 an hour
- Leadership
9d
Assistant Store Manager
Mountain Warehouse —Witney
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Costa Assistant Store Manager
Scoffs —Swindon
- £30,654 a year
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d

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customer service supervisor jobs near wickham, brk

Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year
2 days ago

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 24 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

customer service supervisor jobs in wickham, brk

Complaints Team Leader

Customer Care Supervisor

CX Team Leader (Fixed-Term-Contract)

Supervisor, Export Customer Service

Shift Supervisor

Retail Supervisor

Assistant Store Manager