Customer care specialist Work, Jobs in Widnes, Chs (with Salaries)

Customer Service Specialist
Zoll Medical Corporation —Runcorn
- Oracle
- Customer service
- English
Waking Night Support Worker - Oasis Runcorn
UK Addiction Treatment Centres —Runcorn
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
Therapy Assistant
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Maintenance
- Rehabilitation centre
2d
Administrative Employee
Yokogawa —Runcorn
- Full-time
- Hybrid work
- Travel
4d
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Specialist Customer Care
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
2d
Warehouse Operative
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,760 - £27,476 a year
- Full-time
- Rehabilitation centre
3d
Duty Pharmacy Manager - Warrington
Tesco UK —Warrington
- Up to £52,000 a year
- Full-time
- IT
Receptionist/Admin Assistant
Mersey Care NHS Foundation Trust —Whiston
- £25,272 a year
- Full-time
3d
Pharmacist
Boots —Widnes
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Strategic Children's Commissioning Manager
HALTON BOROUGH COUNCIL —Halton
- £51,356 - £54,495 a year
- Monday to Friday
- Communication skills
- Free parking
Ward Hostess/Host
Medirest —Prescot
- £12.92 an hour
- Hotel
Sales - Sales Advisor - UK
New Look —Liverpool
- Part-time
- Microsoft Word
13d
Senior Customer Service Advisor
Barclays —Wrexham
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Travel
- Life insurance
9d
Industrial Cleaning Supervisor
Pinnacle Group —Broughton
- £33,408 a year
- Weekend availability
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Porter
Medirest —Prescot
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Restaurant
3d
Helpdesk Administrator - Employment Services
096 Mersey and West Lancashire Teaching Hospitals NHS Trust —St Helens
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Annual leave
5d
Credit Controller
HCRG Care Group —Runcorn
- £27,038 - £29,000 a year
- Microsoft Excel
- ERP systems
- Microsoft Office
- Employee discount
Quick apply
6d
Senior Finance Assistant
Compassionate Care Group —Altrincham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Accounting
- IT
Quick apply
12d
Cleaner
Pinnacle Group —Ellesmere Port
- £24,617.52 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Specialist

Zoll Medical Corporation -
Runcorn

Apply Now

Job details

Qualifications

Oracle
Customer service
English
ISO 9001
Microsoft Office

Full job description

Acute Care Technology

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

Office based role in Runcorn

Description summary:

As a Customer Support Specialist you are primarily responsible for front line customer interaction, advice and order processing. You will demonstrate good communication, initiative and strong customer focus ability and work in close collaboration with your team colleagues, Sales, Business Partners and Operations colleagues (both local and within ZOLL Corporate). Receiving customer orders and to get them entered into the Oracle system. Also, you will handle all customer related requests (like shipment requests, complaints, etc).

Essential Functions

Nurture and develop centre of customer service excellence
Assist customer service sites and offices and liaise with all business functions
Ensuring that customer requirements and needs are met within company response times
Day-to-day operation of Customer Experience Department for ZOLL Resuscitation products
Processing customer quotations and orders accurately within agreed company timescales, Terms & Conditions
Processing fault finding and the creation of Service Reports
Meeting and exceeding customer satisfaction targets, minimising customer complaints and actively delivering solutions for customers
Properly handle and report customer complaints by following escalating procedures.
Completing departmental administration and order management as required
Assisting Customers with general product portfolio queries
Triaging basic Customer device queries (user guide level) and triaging customer technical queries to Technicians/Engineers to complete fault finding and repair routing

Required/Preferred Education and Experience

Experience in working in a customer service environment
Secure handling of PC/notebook (Microsoft Office applications, and ideally Oracle)
Languages – fluency in written and spoken English essential
Excellent communicator, able to operate at all levels within both own and customer’s organisation
Minimum experience with ISO 9001 or 13485 medical device quality system preferred

#LI-AK1

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Refine Your Search

customer care specialist jobs in widnes, chs

Customer Service Specialist

Waking Night Support Worker - Oasis Runcorn

Therapy Assistant

Administrative Employee

People Partner

Specialist Customer Care

Warehouse Operative

Duty Pharmacy Manager - Warrington

Receptionist/Admin Assistant

Pharmacist

Strategic Children's Commissioning Manager

Ward Hostess/Host

Sales - Sales Advisor - UK

Senior Customer Service Advisor

Industrial Cleaning Supervisor

Porter

Helpdesk Administrator - Employment Services

Credit Controller

Senior Finance Assistant

Cleaner

I want to receive the latest job alerts for customer care specialist in widnes, chs

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