Area supervisor Work, Jobs in Wigan, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
5d
Assistant Store Manager (Full-Time)
Pandora Jewelry —Wigan
- £31,725 - £38,400 a year
- Part-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Weighbridge Supervisor
J.Dickinson & Sons (Horwich ltd.) —Bolton
- Up to £16 an hour
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
10d
High Risk Production Operative - Part time
Kings Fine Cooked Meats —Wigan
- £12.86 an hour
- Overtime
- In-person
Quick apply
1d
Motor Technical Supervisor
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Supervising experience
- Employee discount
Shift Supervisor
Procter & Gamble —Skelmersdale
- £273 a month
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
Internal Stock Controller
JJ Food Service —Swinton
- Full-time
- Customer service
- Microsoft Office
- Maths
5h
Hygiene Operative
Kings Fine Cooked Meats —Wigan
- £12.86 an hour
- Full-time
- Cleaning
- Power tools
- Construction
Quick apply
3d
Regional Service Supervisor
Atlas Copco Group —Skelmersdale
- Hybrid work
- Customer service
- Organisational skills
- In-person
Warehouse Operative
GWA Group —Leigh
- Full-time
- Microsoft Office
- Administrative experience
- Typing
13d
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
- Communication skills
Prep Server
Stateside Foods Limited —Wingates
- £16.39 an hour
- Full-time
- Communication skills
Quick apply
2d
Area Supervisor - Regional across Ellesmere Port / Warrington
Altrad —Ellesmere Port
- £26.64 an hour
- Monday to Friday
- Management
- Maintenance
- Team management
Quick apply
Visual Supervisor
New Look —Liverpool
- Full-time
- Microsoft Word
- Communication skills
Catering Assistant
North Cheshire and Mersey NHS Foundation Trust —Warrington
- Part-time
3d
Sales - Sales Advisor - UK
New Look —Warrington
- Part-time
- Microsoft Word
6d
Supervisor
Lindt Careers —Liverpool
- Bar
- Analysis skills
- IT
1d
Ramp Agent - 25 hours
Menzies Aviation —Manchester Airport
- Part-time
2d
Pre-Registration Trainee Pharmacy Technician
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £21,809 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
2h
Senior Area Cleaning Supervisor
Adept Corporate Services —Manchester
- £32,000 - £36,000 a year
- Full-time
- Customer service
- Supervising experience
- Contracts
- Health & wellbeing programme
- Referral programme
Quick apply
4d

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
5 days ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

area supervisor jobs in wigan, gtm

Head of Customer Experience

Assistant Store Manager (Full-Time)

Weighbridge Supervisor

High Risk Production Operative - Part time

Motor Technical Supervisor

Shift Supervisor

Internal Stock Controller

Hygiene Operative

Regional Service Supervisor

Warehouse Operative

Ramp Agent

Prep Server

Area Supervisor - Regional across Ellesmere Port / Warrington

Visual Supervisor

Catering Assistant

Sales - Sales Advisor - UK

Supervisor

Ramp Agent - 25 hours

Pre-Registration Trainee Pharmacy Technician

Senior Area Cleaning Supervisor

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