Guest experience leader Work, Jobs in Willand, Dev (with Salaries)

Head of Leisure, Wellness and Experiences
The Mole Resort —High Bickington
- £35,000 a year
- Full-time
- Hospitality
- Leadership
- Resort
- Free parking
- Employee assistance programme
Quick apply
2d
Accommodation, Cleaning & Housekeeping Manager
Cofton Holidays —Exeter
- £38,025 a year
- Weekend availability
- Microsoft Office
- Team management
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Deputy Manager
YO! RESTAURANT —Exeter
- £35,500 - £37,300 a year
- Full-time
- Leadership
- Restaurant
Quick apply
2d
Assistant Manager
Smiggle —Heavitree
- Full-time
- Sales
- Customer service
- In-person
- Store discount
- Annual leave
Quick apply
3d
Deputy Manager
Turtle Bay —Exeter
- Up to £38,000 a year
- Full-time
- Bar
- Employee discount
- Referral programme
Quick apply
3d
Assistant Manager
Lyme Regis - Restaurant - Vacancies —Lyme Regis
- £31,500 - £35,000 a year
- Overtime
- Restaurant
- Referral programme
Quick apply
Assistant Manager
Sidmouth - Restaurant —Sidmouth
- £31,500 - £35,000 a year
- Overtime
- Restaurant
- Referral programme
Quick apply
Team Leader
KFC —Exeter
- £13.70 - £14.00 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
Food & Beverage Team Leader
National Trust —Minehead
- £13.25 an hour
- Café
- Free parking
- Employee assistance programme
12d
Shift Supervisor
Wonderland Play —Exeter
- From £13 an hour
- Part-time
- Hospitality
- Management
- Supervising experience
Quick apply
Duty Manager
YO! RESTAURANT —Exeter
- £13.71 an hour
- Part-time
- Restaurant
Quick apply
2d
GBP 8183 Student Recruitment & Events Assistant
University of Exeter —Exeter
- From £28,029 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Customer service
- University
1d
Bar and Waiting Team Leader
Mill on the Exe, Exeter —Exeter
- Up to £13.71 an hour
- Full-time
- Bar
Quick apply
Assistant Manager
Rockfish Budleigh —Budleigh Salterton
- £31,500 - £35,000 a year
- Overtime
- Restaurant
- Referral programme
Quick apply
Assistant Manager
Rockfish Exeter - Vacancies —Exeter
- £31,500 - £35,000 a year
- Overtime
- Restaurant
- Referral programme
Quick apply
2d
Team Leader
KFC Bridgewater - High Street —Bridgwater
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
Shift Manager
Slim Chickens Exeter —Exeter
- £13 an hour
- Part-time
- Supervising experience
- Leadership
- Restaurant
Quick apply
3d
Team Leader
KFC Exmouth - Imperial Road —Exmouth
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
Team Leader
KFC Exeter - Marsh Barton Trading Estate —Exeter
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
9d
Team Member - Guest Experience Lead
KFC Exeter - Sidwell Street —Exeter
- Up to £12.21 an hour
- Full-time
- Employee discount
4d

I want to receive the latest job alerts for guest experience leader in willand, dev

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Leisure, Wellness and Experiences

The Mole Resort -
High Bickington

Quick apply

Job details

Full-time
£35,000 a year
2 days ago

Benefits

Free parking
Company pension
Employee assistance programme
On-site parking

Qualifications

Hospitality
Leadership

Full job description

Head of Leisure, Wellness & Experiences

The Mole Resort | North Devon | £35,000 per annum

Set within 125 acres of beautiful North Devon countryside, The Mole Resort is a premium family-orientated country destination, where fantastic accommodation, outstanding hospitality, wellness, leisure and outdoor adventure come together to create unforgettable experiences for guests of all ages.

This is far more than a leisure management role. We're looking for an exceptional leader to transform one of the most exciting departments within The Mole Resort.

As Head of Leisure, Wellness & Experiences, you’ll lead the future development of our leisure, fitness, wellness and activities offering, inspiring your team to deliver exceptional service while driving strong commercial performance and creating engaging, family-friendly experiences that keep guests returning year after year.

Working as part of our senior management team, you’ll take ownership of our Leisure Club, swimming pool, gym, wellness facilities, activities, memberships, seasonal experiences and community partnerships, ensuring every element contributes to both business success and an outstanding family guest experience.

Key Responsibilities

Commercial Performance & Growth

Drive revenue growth across leisure, wellness, memberships, and guest experiences.
Develop and implement commercially focused initiatives, including family packages, seasonal programmes, and partnerships.
Manage budgets, control costs, and optimise profitability while maintaining exceptional guest standards.
Analyse performance data to identify opportunities to increase occupancy, participation, and spend per guest.
Contribute to wider resort strategy, ensuring leisure and experiences play a key role in overall commercial success.

Team Leadership & Engagement

Build, inspire and lead a high-performing, engaged team that delivers exceptional guest service.
Foster a positive, inclusive and supportive culture aligned with the resort’s family-friendly values.
Coach, develop and retain team members, creating clear pathways for growth and progression.
Lead by example with a hands-on approach that motivates and empowers colleagues.
Promote wellbeing, recognition and open communication across the department.

Family-Focused Guest Experience

Champion the resort’s identity as a welcoming, safe, and memorable destination for families.
Design and deliver a diverse programme of family-friendly activities and experiences.
Ensure all facilities and services meet the needs of guests of all ages, with a focus on enjoyment, safety and accessibility.
Continuously enhance the guest journey to drive satisfaction, loyalty and repeat visits.
Work closely with marketing to promote the resort’s unique family offering.

Operational Excellence

Ensure the smooth and compliant operation of all leisure and wellness facilities.
Maintain the highest standards of health & safety, particularly in relation to children and family environments.
Oversee staffing, rotas and resource planning to deliver efficient and high-quality service.
Develop strong community and local partnerships to enhance the resort’s offering and reputation.

We’re Looking for Someone Who:

Has proven leadership experience within a leisure, resort, hospitality or wellness environment.
Is passionate about delivering outstanding, family-focused guest experiences.
Has a strong commercial mindset and proven experience managing budgets and driving performance.
Enjoys developing, engaging and inspiring high-performing teams.
Is proactive, hands-on and leads by example with energy and enthusiasm.

Essential Qualifications

Pool Plant Operator Qualification
RLSS Trainer/Assessor Qualification
A sound understanding of leisure health & safety legislation, risk management and operational compliance

What We Offer

£35,000 salary
Company pension
Meals on duty
Friends & Family accommodation rates
IHR Food & Beverage and resort discounts
Free use of the Leisure Club
Free on-site parking
Perks and Benefit platform.
Employee Assistance Programme
The opportunity to shape one of the South West’s most exciting family country resort destinations

If you're looking for an opportunity to genuinely shape the future of a department — driving commercial success, building an engaged and motivated team, and creating memorable family experiences — we’d love to hear from you.

Apply today and help create Devon’s most loved family countryside resort.

INDMANAGE

Quick apply

Refine Your Search

guest experience leader jobs in willand, dev

Head of Leisure, Wellness and Experiences

Accommodation, Cleaning & Housekeeping Manager

Deputy Manager

Assistant Manager

Deputy Manager

Assistant Manager

Assistant Manager

Team Leader

Food & Beverage Team Leader

Shift Supervisor

Duty Manager

GBP 8183 Student Recruitment & Events Assistant

Bar and Waiting Team Leader

Assistant Manager

Assistant Manager

Team Leader

Shift Manager

Team Leader

Team Leader

Team Member - Guest Experience Lead

I want to receive the latest job alerts for guest experience leader in willand, dev

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected