Business officer Work, Jobs in Willen, Bkm (with Salaries)

Complaint Resolution Officer
Amplius —Milton Keynes
- £35,224 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
1d
Business Support Officer
HMGCC —Milton Keynes
- £29,336 a year
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
11d
Complaint Resolution Team Leader
Amplius —Milton Keynes
- £40,404 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
3d
Childrens Services Support Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Microsoft Office
- Administrative experience
- In-person
- Annual leave
- Work from home
14d
Legal Enforcement Officer
Amplius —Milton Keynes
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
14d
Business Support Officer
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £29,336 a year
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
11d
Prisoner Escort and Driver
Serco Plc —Buckingham
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Prisoner Escort & Custody Driver
Serco Plc —Bedford
- £27,220 - £32,204 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Supported Housing Manager
The Housing Network —Aylesbury
- Up to £38,000 a year
- Full-time
- Travel
- IT
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
11d
Business Support Officer
Buckinghamshire Fire & Rescue Service —Aylesbury
- £30,662 a year
- Full-time
- English
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
7d
Prisoner Custody Officer
Serco Plc —Milton Keynes
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Customer service
- Salesforce
- Microsoft Office
10d
Training & Development Officer
Banana Moon Day Nurseries —Milton Keynes
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Teaching
- Annual leave
- Employee discount
Quick apply
Customer Service Officer
Bedford Borough Council —Bedford
- £31,537 - £34,434 a year
- Full-time
- Customer service
- English
7d
EHC Assessment and Review Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Microsoft Office
- Care plans
- Communication skills
- Annual leave
- Work from home
8d
Business Security Compliance Officer
Securitas UK —Luton
- £17.28 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee discount
Quick apply
9d
Youth Escort & Custody Driver
Serco Plc —Buckingham
- £24,596 - £34,805 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Operational Excellence Lead
Dawsongroup —Willen
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
Housing & Neighbourhood Officer
The Guinness Partnership —Milton Keynes
- £39,038 a year
- Full-time
- Customer service
- Travel
- Communication skills
10d
HR Policy and Project Lead - Part time
FCDO Services —Hanslope
- £46,224 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Project management
- Annual leave

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Complaint Resolution Officer

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£35,224 a year
1 day ago

Qualifications

Complaint handling
Continuous improvement
Communication skills

Full job description

Join Amplius as a Complaint Resolution Officer, where you'll investigate complaints, support fair outcomes, and help improve our services. Working closely with colleagues, contractors and customers, you'll make sure every complaint is handled with empathy, transparency and in line with the highest service standards.

Salary: £35,224 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid - weekly office presence in Milton Keynes or Rushden with occasional travel for meetings or training. Office-based 5 days per week during initial training.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Investigate customer complaints, gathering evidence and working with colleagues and contractors to achieve fair outcomes.
Provide clear, empathetic updates to customers throughout the complaint process.
Ensure complaints are managed within agreed timescales and in line with service standards and regulatory requirements.
Maintain accurate complaint records, monitor actions and manage compensation where appropriate.
Identify lessons learned from complaints and share feedback to support service improvements.
Build positive relationships with teams, contractors and stakeholders while promoting a strong complaints culture.

What you’ll need to thrive in this role

Experience handling complex or escalated complaints within social housing, public services or a regulated sector.
Understanding of complaint handling best practice and the Housing Ombudsman’s Complaint Handling Code.
Strong communication and investigation skills, with the ability to handle sensitive situations fairly and professionally.
Ability to manage a busy caseload, prioritise work and maintain accurate records.
A customer-focused and resilient approach, with strong problem-solving skills and a commitment to equality and continuous improvement.

Important - DBS clearance and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 23 August

Interviews in Milton Keynes: 15 September

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have a week to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

business officer jobs in willen, bkm

Complaint Resolution Officer

Business Support Officer

Complaint Resolution Team Leader

Childrens Services Support Officer

Legal Enforcement Officer

Business Support Officer

Prisoner Escort and Driver

Prisoner Escort & Custody Driver

Supported Housing Manager

Business Support Officer

Prisoner Custody Officer

Business Administration Officer

Training & Development Officer

Customer Service Officer

EHC Assessment and Review Officer

Business Security Compliance Officer

Youth Escort & Custody Driver

Operational Excellence Lead

Housing & Neighbourhood Officer

HR Policy and Project Lead - Part time

I want to receive the latest job alerts for business officer in willen, bkm

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