Head of customer service Work, Jobs in Willen, Bkm (with Salaries)

Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
14d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Head of Operational Excellence & Support
Simply Business —Northampton
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Gym membership
10d
Area Manager / Contracts Manager - Commercial Cleaning
RAPID CLEAN —Milton Keynes
- Up to £32,000 a year
- Full-time
- Management
- Customer service
- Team management
- Free parking
- Annual leave
Quick apply
11d
CX Team Member
Foot Locker —Milton Keynes
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
12d
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Employee assistance programme
- Employee discount
13d
Head of Operations (National)
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- ERP systems
- Construction experience
- Leadership
- Employee assistance programme
Quick apply
7d
Purchasing & Transport Manager (Maternity Leave Cover)
IWS Group —Milton Keynes
- £35,000 - £37,000 a year
- Full-time
- ERP systems
- Warehouse experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Travel Manager
BSI —Milton Keynes
- £51,600 - £64,500 a year
- Full-time
- English
- Communication skills
- Negotiation
- Annual leave
- Bereavement leave
13d
Head of Pricing & Commercial Optimisation
Alliance Automotive Group LV —Milton Keynes
- Sales
- Analysis skills
Quick apply
Head of Digital & Data Engagement
Network Rail —Milton Keynes
- £85,395 - £104,160 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- IT
- Free parking
- Annual leave
5d
Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS
Securitas UK —Milton Keynes
- £14 an hour
- Part-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
Customer Delivery Driver
ASDA —Milton Keynes
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
8d
Sales & New Business Manager
Adapt Ems Ltd —Hitchin
- Up to £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
6d
Lead Major Incident Manager
FCDO Services —Milton Keynes
- £48,801 - £53,697 a year
- Full-time
- Management
- Computer Science
- Microsoft Office
- Annual leave
4d
Lead Safeguarding Officer
North Northamptonshire Council —Kettering
- £48,226 - £51,356 a year
- Driving
- School
- Employee assistance programme
11d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Head of Governance & Customer Disruption
easyJet —Luton Airport
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Computer networking
- Annual leave
11d
Category and Sourcing Lead | S4 | T&O | Milton Keynes
A01 Santander UK plc —Milton Keynes
- £77,600 - £100,000 a year
- Full-time
- English
- Bachelor's degree
- Contracts
3d
Mobile Operations Support Officer - Nights
Ashridge Group Ltd —Milton Keynes
- £29,374.80 a year
- Overtime
- Customer service
- Driving
- In-person
- Annual leave
Quick apply
8d

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Head of Operations

GXO Logistics -
Northampton

Apply Now

Job details

Permanent | Full-time
Up to £80,000 a year
14 days ago

Benefits

Private dental insurance
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Shift management
IT

Full job description

Are you an experienced operational leader looking for your next career move? Are you able to build strong customer relationships and drive a large operational team to success? Do you have prior grocery experience at a senior level and wanting to bring that experience to a new operation?

Here at GXO, we are currently recruiting for a Head of Operations to join our team in Northampton, supporting our multi-chamber operation for Sainsbury’s. You will manage all aspects of the warehouse function by delivering operational excellence and exceeding the customer’s expectations, whilst quality, compliance and KPI’s are met. You will also ensure that all processes and procedures are undertaken in a safe and healthy manner and invest in the development of our people, processes, facilities and deployment of best practices.

This is a full time, permanent position, predominately working Monday to Friday, 08:00 to 16:00. However, we do ask for flexibility due to the nature of the role, this is logistics after all.

Pay, benefits and more:

We’re looking to offer a salary of up to £80,000.00 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance of £505.00 per calendar month, a performance related bonus of up to 15%, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

Effectively coordinate the operation, ensuring that all resources are managed and used in the most effective manner to deliver and improve upon expected customer service levels and KPIs within budgeted costs
Manage a team of Shift Managers, understanding the challenges and successes they have on each shift and giving them all they need to manage their teams
Focus on optimisation, cost-saving and continuous improvement, identifying opportunities for process enhancement and increased efficiency
Build a strong working relationship with our customer and the wider on-site operational teams such as QHSE, HR, CI, Facilities and Finance

What you need to succeed at GXO:

Previous experience as a Senior Operations Manager or in a Grocery environment is essential
The ability to lead, develop and mentor a large, diverse operational team, recognising talent and inspiring them to success
Be enthusiastic, driven and have a “can-do” attitude, as well as having the ability to think outside of the box and demonstrate true entrepreneurial spirit
Generally strong IT skills, IOSH or equivalent Health and Safety qualification, ILM Level 5 or equivalent Management qualification

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Apply Now

Refine Your Search

head of customer service jobs in willen, bkm

Head of Operations

Head of Insights

Head of Operational Excellence & Support

Area Manager / Contracts Manager - Commercial Cleaning

CX Team Member

Head of Professional Services

Head of Operations (National)

Purchasing & Transport Manager (Maternity Leave Cover)

Travel Manager

Head of Pricing & Commercial Optimisation

Head of Digital & Data Engagement

Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS

Customer Delivery Driver

Sales & New Business Manager

Lead Major Incident Manager

Lead Safeguarding Officer

Client Operations Manager

Head of Governance & Customer Disruption

Category and Sourcing Lead | S4 | T&O | Milton Keynes

Mobile Operations Support Officer - Nights

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