Brand representative Work, Jobs in Willenhall, Wmd (with Salaries)

Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Brand Representative - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Sales Representative (Field & Showroom Based)
Pelsall Windows and Glass Limited —Walsall
- £50,000 - £75,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
2d
Stockroom Assistant (Full Time) - Cannock Mill Green
Hugo Boss —Cannock
- Full-time
- Communication skills
Customer Service
Emerald Green Energy Ltd —Birmingham
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
22h
Branch Manager, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
4h
Customer Care Representative - Birmingham
Crown Lift Trucks Ltd —Birmingham
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
Quick apply
Customer Service Representative
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Sales - Sales Advisor - UK
New Look —Stafford
- Part-time
- Microsoft Word
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Brand Ambassador
10A —Birmingham
- From £400 a week
- Full-time
- Bilingual
- Customer service
- In-person
- Flexitime
- Referral programme
Quick apply
Sales Development Representative
Sage Partners —Birmingham
- £25,000 - £34,998 a year
- Full-time
- Hospitality
- Customer service
Quick apply
Area Sales Representative
Travis Perkins —Telford
- Weekend availability
- Employee discount
8d
Lead, Experience
Canada Goose EU B.V. UK Branch —Birmingham
- Bachelor's degree
- Organisational skills
- Leadership
Quick apply
39hr Supervisor, Ladies Footwear,Selfridges Birmingham
Kurt Geiger —Birmingham
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
Business Development Representative - Training company
Smart Energy Training —Birmingham
- From £28,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
- Employee assistance programme
- Bereavement leave
Quick apply
5d
Sales Executive
Brayley —Wolverhampton
- £22,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Life insurance
- Referral programme
1d
Store Manager - Large Format - Merry Hill
Marks & Spencer —Brierley Hill
- Full-time
- Employee discount
12d
CXC Telemarketer
Crown Lift Trucks Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Depot Activation Representative
Bestway Group —Birmingham
- £28,059 a year
- Full-time
- Sales
- Merchandising
Quick apply
8d

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brand representative jobs near willenhall, wmd

Customer Service Team Leader

Atkore -
West Bromwich

Quick apply

Job details

Permanent

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

CRM software
Customer service
Continuous improvement
Mentoring
Organisational skills
Leadership
Communication skills

Full job description

Customer Service Team Leader

Who we are:

Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together – a future focused on empowering our customers while we power and protect the world.

With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure.

Who we are looking for:

We are looking for an experience Customer Service Lead, to be responsible for overseeing the day-to-day operations of the customer service team, handling escalated customer issues, and ensuring a smooth customer experience. You will work closely with internal departments to resolve problems efficiently while maintaining a high level of service.

What you’ll do:

Lead and support the customer service team in managing daily inquiries, complaints, and service requests.
Act as the first point of contact for escalated customer issues and ensure prompt resolution.
Develop and implement processes to improve customer service efficiency and satisfaction.
Monitor customer interactions, ensuring high-quality service and compliance with company standards.
Work closely with production, logistics, and sales teams to address customer concerns effectively.
Train and mentor customer service representatives to enhance their problem-solving and communication skills.
Analyze customer feedback, identify trends, and provide recommendations for service improvements.
Maintain accurate records of customer interactions and resolutions for reporting and analysis.
Assist in setting team goals and performance metrics, ensuring continuous improvement.

What you bring:

Proven experience in a senior customer service role, preferably in a manufacturing or industrial environment.
Strong leadership skills with experience managing or mentoring a customer service team.
Excellent problem-solving abilities with a proactive and customer-focused approach.
Ability to handle difficult conversations and resolve issues effectively.
Strong communication and interpersonal skills to liaise with customers and internal teams.
Experience working with CRM systems and customer service software.
Ability to analyse data and customer trends to improve processes.
Strong organisational and multitasking skills in a fast-paced environment.
Ability to works well under pressure and have attention to detail.

Why Join Us?

Opportunity to work in a dynamic and growing manufacturing business.
Supportive team culture with career growth opportunities.
A chance to make a real impact by improving customer experience and service standards.

Benefits.

Companywide bonus scheme
25 days annual leave
Service and recognition awards.
Training and development opportunities
Company Pension
Life Assurance 4x salary
Discounted Gym Membership
Enhanced family friendly policies
Free annual flu vaccination vouchers
Employee assistance program which includes a 24/7 virtual GP service
Cash health plan.
Free home cyber security training
Cycle to work scheme.
Free onsite parking

37 hours a week, Monday to Thursday 8.30am – 4.30pm and Friday 8.30am – 4pm at our West Bromwich site.

Atkore is committed to creating an engaged and aligned workforce that drives a collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviors, all in a way that’s consistent with our core values. Together, we build strong leaders that continually endeavor to move us forward.

Quick apply

Refine Your Search

brand representative jobs in willenhall, wmd

Customer Service Team Leader

Brand Representative - Bullring, Hollister

Sales Representative (Field & Showroom Based)

Stockroom Assistant (Full Time) - Cannock Mill Green

Customer Service

Branch Manager, Kurt Geiger, Birmingham Airport

Customer Care Representative - Birmingham

Customer Service Representative

Sales - Sales Advisor - UK

Retail Sales Advisor - Tamworth

Brand Ambassador

Sales Development Representative

Area Sales Representative

Lead, Experience

39hr Supervisor, Ladies Footwear,Selfridges Birmingham

Business Development Representative - Training company

Sales Executive

Store Manager - Large Format - Merry Hill

CXC Telemarketer

Depot Activation Representative

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