Info expert company Work, Jobs in Willesden Green Nw2 (with Salaries)

Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Specialist Aviation Security Agent
Securitas —Hounslow
- £12.90 - £14.59 an hour
- Overtime
- Travel
- Communication skills
- School
- Referral programme
Quick apply
Senior Property Investment Consultant
CityRise —Camden Town
- £100,000 - £120,000 a year
- Full-time
- Sales
- Administrative experience
- In-person
- Sick pay
Quick apply
5d
IT Manager
FundApps —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Life insurance
Quick apply
Motorway Heavy Recovery Technician - Up to 60-Tonne Recovery Operations
Balfour Beatty —Dartford
- Weekend availability
- Hybrid work
- Maintenance
- Annual leave
Senior Analyst - BCG Vantage, Technology and Digital Advantage and Principal Investors & Private Equity
Boston Consulting Group —London
- Full-time
- English
- Research
- Bachelor's degree
Fabric Engineer
Arcus FM —North West London
- £34,271 a year
- Full-time
- Customer service
- Annual leave
Quick apply
Client Services Support Administrator
Royal Bank of Canada —London
- Full-time
- Continuous improvement
- Mentoring
- Computer skills
1d
Senior Analyst - BCG Vantage, MedTech (Temporary - 12-Month Fixed-Term Contract)
Boston Consulting Group —London
- Full-time
- English
- Research
- Bachelor's degree
Sponsorship Sales Manager
Bisnow —London
- Full-time
- Hybrid work
- Referral programme
- Sick pay
Quick apply
5d
Senior Analyst - BCG Vantage, Health Care - Biopharma R&D
Boston Consulting Group —London
- Full-time
- English
- Master's degree
- Travel
Business Development Manager - B2B - IT Services
Info-Tech Research Group Ltd —London
- Hybrid work
- Business development
- Bachelor's degree
Quick apply
Associate, DDQ Team
Royal Bank of Canada —London
- Full-time
- Bachelor's degree
- No degree
- Organisational skills
6d
Busines Development Manager - Hybrid
Info-Tech Research Group Ltd —London
- Hybrid work
- Salesforce
- Business development
- Leadership
Quick apply
Senior Analyst - BCG Vantage, Transform
Boston Consulting Group —London
- Full-time
- English
- Research
- Master's degree
PCB Tester Early Shift
Hochiki Group —Dartford
- £13.10 - £13.45 an hour
- Full-time
- Quality control
- Free parking
- Employee assistance programme
Quick apply
Manager - BCG Vantage, Data Centers and AI Infrastructure
Boston Consulting Group —London
- Full-time
- Management
- English
- Bachelor's degree
Director - BCG Vantage, Operations; Supply Chain
Boston Consulting Group —London
- £174,100 a year
- Full-time
- Spanish
- English
- Bachelor's degree
- Profit sharing
- Annual leave
14d
Interim People Advisor (12-14m fixed term contract)
Carnall Farrar —London
- Full-time
- Hybrid work
- Databases
- Bachelor's degree
- Recruiting
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Analyst - BCG Vantage, B2B SaaS (Topic Activation Track)
Boston Consulting Group —London
- Full-time
- English
- Research
- Bachelor's degree
- Profit sharing
- Annual leave
1d

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Customer Support Officer (UK)

Qargo
London

Apply Now

Job details

Permanent

Qualifications

Live chat
Technical troubleshooting
English
Organisational skills
Customer interaction
Multidisciplinary collaboration
Root cause analysis
SaaS
Communication skills
Help desk

Full job description

About Qargo

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London, Chicago and Ghent (Belgium), rapidly expanding across the UK, US and Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.

About the Role

As a Customer Support Officer, you’ll be the first point of contact for our customers and a key player in ensuring they get the best possible experience with Qargo. You’ll help users solve problems, guide them through our system, and work closely with our engineering and onboarding teams to continuously improve how we support our customers.

Key Responsibilities

Be the first point of contact for customers via chat, answering questions and guiding them through our platform.
Translate technical or complex issues into clear, customer-friendly explanations.
Investigate and understand technical problems, collaborating with our Engineering team to find the root cause.
Act as the voice of the customer, share feedback and insights with internal teams to help improve our product.
Continuously build your product knowledge to become a trusted expert in our TMS platform.
Identify recurring issues or misunderstandings and help us improve the overall product experience.
Provide administrative support to the Onboarding team by importing client data (customer base, rate cards, fleet info, etc.) into the system.

Skills & Experience

Previous experience in a customer service, support, or related role.
Excellent communication skills in English (additional European languages are a plus).
Experience in SaaS and/or logistics is a BIG plus
Strong organisational and multitasking skills, you can handle several requests smoothly.
A proactive learner who enjoys understanding new systems and processes.
Comfortable in a fast-paced, scale-up environment.
Tech-savvy and interested in working with software products.

What We Offer

A competitive salary package with great benefits.
Growth opportunities within a fast-scaling international company.
Flexible working environment and Hybrid working from our green and vibrant office in London.
A collaborative, friendly team that values curiosity, ownership, and continuous learning.

Apply Now

Refine Your Search

info expert company jobs in willesden green nw2

Customer Support Officer (UK)

Specialist Aviation Security Agent

Senior Property Investment Consultant

IT Manager

Motorway Heavy Recovery Technician - Up to 60-Tonne Recovery Operations

Senior Analyst - BCG Vantage, Technology and Digital Advantage and Principal Investors & Private Equity

Fabric Engineer

Client Services Support Administrator

Senior Analyst - BCG Vantage, MedTech (Temporary - 12-Month Fixed-Term Contract)

Sponsorship Sales Manager

Senior Analyst - BCG Vantage, Health Care - Biopharma R&D

Business Development Manager - B2B - IT Services

Associate, DDQ Team

Busines Development Manager - Hybrid

Senior Analyst - BCG Vantage, Transform

PCB Tester Early Shift

Manager - BCG Vantage, Data Centers and AI Infrastructure

Director - BCG Vantage, Operations; Supply Chain

Interim People Advisor (12-14m fixed term contract)

Senior Analyst - BCG Vantage, B2B SaaS (Topic Activation Track)

I want to receive the latest job alerts for info expert company in willesden green nw2

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