Systems & applications engineers & Work, Jobs in Willington, Dur (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
5d
Graduate Engineers - Hartlepool
JDR Cable Systems —Hartlepool
- Hybrid work
- Engineering
- Bachelor's degree
- Communication skills
- Work from home
- Gym membership
Graduate Engineers (Newcastle)
JDR Cable Systems —Newcastle upon Tyne
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Work from home
- Gym membership
Document Controller
Cavendish Northern Ltd —Billingham
- £41,337.92 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
18h
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
6d
Fuel Engineer
British Steel —Teesside
- Up to £46,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Senior Network Engineer
razorblue Careers —Stockton-on-Tees
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Operational Technology (OT) Engineers
ALTEN —Hartlepool
- Full-time
- Military
- Engineering
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
Systems Engineering, Integration and Test Graduate
Lockheed Martin Corporation —Newcastle upon Tyne
- £34,000 a year
- Full-time
- Engineering
- University
- Travel
- Employee assistance programme
- Employee discount
8d
Plant Service Manager in the Construction Industry
Teward Bros Limited —Staindrop
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
Production Engineer
NIFCO —Eaglescliffe
- Engineering
- Programmable logic controllers
- Electrical Engineering
1d
Full Stack Sofware Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- Java
- AWS
Quick apply
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
8d
Apprentice Application Operations Engineer
Department for Work and Pensions —Newcastle upon Tyne
- £32,137 a year
- Overtime
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
11d
Technical Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Control Systems Engineer
Amentum —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Maintenance
- Programmable logic controllers
- Employee assistance programme
- Flexible schedule
Regional Field Service Manager - North East
YouFibre —Durham
- £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
9h
Scientific Officer
Newcastle University —Newcastle upon Tyne
- £36,636 - £38,784 a year
- Part-time
- Doctoral degree
- Engineering
- Project management
10d
Cloud Infrastructure Engineer - AWS
Giacom —Prudhoe
- £45,000 - £49,000 a year
- DevOps
- AWS
- Scripting
- Annual leave
Quick apply

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systems & applications engineers & jobs near willington, dur

1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
5 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

systems & applications engineers & jobs in willington, dur

1st Line Support Engineer

Graduate Engineers - Hartlepool

Graduate Engineers (Newcastle)

Document Controller

Infrastructure and Network Engineer

Fuel Engineer

Senior Network Engineer

Operational Technology (OT) Engineers

Systems Engineering, Integration and Test Graduate

Plant Service Manager in the Construction Industry

CAD Technician

Production Engineer

Full Stack Sofware Engineer

2nd Line Support Technician

Apprentice Application Operations Engineer

Technical Support Engineer

Control Systems Engineer

Regional Field Service Manager - North East

Scientific Officer

Cloud Infrastructure Engineer - AWS

I want to receive the latest job alerts for systems & applications engineers & in willington, dur

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